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nicole
Greater than one weekThis is the best money Ive ever spent on a cleaning product. I hate vacuuming but I love clean floors. I have a dog and lots of visiting pets, mostly carpets and some tile. This little robot does it all. After about 3 or 4 mapping runs he knew my whole apartment, it was super easy to set up cleaning zones, and I can set it and forget it and he cleans the whole apartment weekly and my main living areas daily. Been doing it for over 3 months now. My floors have never looked so good. Best parts? 1. Plugs himself back in and cleans himself out. Will pause a job to recharge if needed and resume when charged. 2. Sends me a notification to my phone if he gets stuck, needs a part replaced, or the bag is full 3. Vacuums my thick rugs with fringe that sit on carpet with no issues. 4. Makes the nice, professional looking vacuum lines on my carpets. 10/10 5. You get to name it and can put googly eyes on it. In my opinion, this makes the little robot a full fledged member of the family. Downsides? 1. He has gotten stuck on these sheer curtains I have that drape on the floor, I just put them up if hes set to clean that room and the problem is solved 2. He doesnt deep clean. He cant get corners and edges perfectly. Youll still need the occasional deep clean with a regular vacuum and moving furniture. I highly recommend this little robot. From reading reviews of others, these newer versions are MUCH better than the older ones.
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Jay
> 3 dayWe purchased this machine December 7, 2021. Our use: - We got it to help us keep up with dog fur, as even once a week is not enough for our 85 lb. yellow lab. - About 1,100 sq. foot main level, mostly hardwood, 2 rooms with carpet. One rooms carpet is high pile. - We like to run it 2-3 times a week. - We keep it clean and maintained as recommended. The good: - Time between needing to replace base bag is good. - It does seem to get most of the fur off the hardwood floor, judging by all the clumps are gone, but you can still find fur speckled around on the hardwood floor. - It seems to do pretty well on the carpet also, based on me testing by going back over the carpet with our good quality full upright to see how much fur I get. There is a little, but not much. - The dog is not bothered by it. :) The whatever: - Its pretty darn loud, but I was not expecting to not to be, so thats fine. The bad: - Often leaves thick strings of fur on the hardwood floor where it borders with carpet. Those need to be manually removed. - The wheels leave markings on the hardwood floor a lot, but not everywhere. I dont think its just skidding when turning, as the marks can be straight too. Rubbing with my socked foot seems to get them up. I suspect this may be common for robot vacuums. - The logic/app is not capable of predicting run times accurately, and does not include charging time. - The logic/app is not capable of predicting an intelligent point to charge, or how long to charge, in order to complete the job without needing to recharge again. - Unable to mark identified possible obstructions as not an obstruction, remember this next time so you constantly have to mark the same items on reviews after every job. The worse: - Mapping takes several clean everywhere cycles, where each take 9-11 hours (including charging time.) At least (4) of these cycles to get a map where you are allowed to place dividers, name rooms, etc. - The map gets distorted easily over time. Wall openings do not align, which messes up room and divider setup, and then you lose your cleaning jobs that have messed up rooms in them. - The robot will sometimes identify new areas, which are really part of the original map, but for some reason it thinks the room got 3 wider or it found another room, or something. These can sometimes break the map, causing the app to crash, and you cannot start a job without STARTING THE MAPPING ALL OVER AGAIN. - The robot gets lost easily. If it runs over a floor vent or anything else that may spin it a little, its orientation is messed up. I think it needs both wheels in constant contact with the floor to track its location. - It bumps into things constantly. I dont just mean chairs and other furniture; I mean even walls as its traveling. The plastic bumper sensor is very scratched up. - Trying to accurately place a no-go area on the map is very difficult, and takes several adjustments to get it right (which over time becomes not right) - It has trouble finding the docking station about 40% of the time. It will spend 5 minutes trying to align itself then give up and finish the job stuck, which means you have to start it over. We keep the base and sensors clean, so that is not a factor. --- It has also been (2) rooms away trying to find the docking station. UPDATE NEW ROBOT: (With the help of a $200 save coupon) I ordered a roborock Q5+ to replace this on the main floor. My hope was that the LiDAR navigation, along with stronger suction, help improve a lot of my pain points. You can see that review here: https://www.amazon.com/gp/customer-reviews/R3HRIDQBQ4W529?ref=pf_ov_at_pdctrvw_srp
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charlie
> 3 dayThe navagation and AI on this vacuum are insanly good. IT doesn’t vacuum or have adjustable power levels but it is very quiet and very smart. Would highly recommend to people who have multiple rooms and need a bot smart enough to navigate anywhere and be dependable. Has not got stuck yet.
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KarenJ
> 3 dayWhen I get a day or two with it working without issues I love it. But the other times( which is the majority) I loathe it. The only saving grace is the time I spend working on it is t as physical as the vacuuming, I have tried lots of preventive maintenance( cleaning the charging stations and sensors) but it is always having issues. Buyer be informed!
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WxGuesser
Greater than one weekCompared with a broom and a dustpan, it is OK; its cat fur-ball cleaning capability is zilch. (Use a Dustbuster for that). However, because it is so well designed for the lazy man, my hardwood floors and rugs get cleaned a LOT more often, so that is a big win--I wont tell you how rarely they got cleaned before. Also, like all carpet vacuums, it cant get the edges. Again, use a Dustbuster. UPDATE 6/22/23: If you have cats, expect to have to open and empty the bin on the Roomba itself weekly. The cat hair doesnt get sucked out by the base. I have short haired cats, if I had long haired cats I probably would be cleaning the bin on the Roomba daily.
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P Shephard
> 3 dayThe iRobot vacuum is amazing. We love it. My son had fun programming it and it is now the cat’s highlight of the day. It cleans well and navigates all the pitfalls in our home which is no easy task. That being said I am stupendously disappointed in the reply I received for the seller when asked about an owner’s manual. There was no kind of instructions on how to use the robot or to set it up. Thank goodness my son is pretty adept at these kind of things. When I sent a message to the seller about not getting a manual the reply was “Did you look on line?” !!!???/::!?- really! For almost nine hundred dollars I think it should include instructions. It was fun trying to figure out how to take the rotating bars apart when an object got stuck in it and it started to whistle. Now it’s telling me to replace some filter that I don’t know where it is what it is or how to do that because I didn’t receive any instructions Maybe I should have given this the title of what customer service. Bottom line the product is 5 star the seller is one star maybe
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Kindle Customer
Greater than one weekFinally, a robot vacuum that rarely gets stuck. However it does on rare occasions get stuck when trying to go under my bedroom furniture which is slightly too low for it to fit under. It gets wedged and I have to free it. Im not sure why its obstacle avoidance feature doesnt prevent that, but it doesnt. Otherwise, its great! I can essentially set the schedule and forget it, until its time to change the bag in the base unit, which has been about once every ten days or so. - I have it set to vacuum the whole house daily at 3:00PM. Very happy with it!
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Steven Sabin
> 3 dayI bought my wife an i3+ for Christmas. It was cute and we named it WALL-E but that’s where the charm ended: - Had trouble staying connected to Wi-Fi (and didn’t support 5 GHz - only 2.4 GHz) - Setup was clumsier - Would abort about every 3rd cleaning run on average by getting stuck and throwing an error code - Took 5+ hours to clean 1000 sq feet We upgraded to the j7+ and it’s like night and day. J7+ just works. Period. - Supports 5 GHz and stays connected to my Wi-Fi - Connected without fuss; very easy setup - Has a camera and navigates much more confidently - Mapping works better - Identifies carpet automatically and adds to map - Identifies obstacles like cords and loose objects; supports “keep away” zones - Vacuums in half the time of i3+ - Finds home base far more reliably and quicker - Quieter Very happy with this j7 purchase after an initially disappointing experience with the i3. Researched the j7 purchase heavily before buying and it was consistently the top performer. I can concur now having owned for a week. Will come back for an update after 6-12 months to give feedback on performance over time rather than just week #1 impressions.
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Mtbross
> 3 dayI had one of the original Roomba’s way back when. It was…..okay, but fell out of use with it. Decided to try this and so glad we did. We have three dogs, so always need a good cleaning (daily) and this does a great job 7 days a week. There’s some fine tuning at first but now after a few months of use, we are not really paying as much attention to every recommendation. We have dog beds that may or may not get picked up before it starts it’s daily job. No worries, it covers it the next day. Replacement filters and parts are going to be required, but the time this saves it’s so worth it. We also got the Braava mop which runs a couple of times a week, and is also great. I think the only time I’ve pulled out our Shark vacuum has been to do things like under the fridge and occassional other clean up where I could have used the app to send the Roomba over to take care it, but just grabbed the older one. Big improvement over the original models.
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Ryan Short
> 3 dayWe bought this item last October for almost $1k and it has only been a headache since we have purchased it. We upgraded to this item from a different brand that was 1/3 the price. The cheaper/different brand item worked a hundreds time better than this item. We bought this item because it says it specifically identifies and avoids pet waste and cords and is ideal for pet hair. YEAH RIGHT! This irobot cant even go onto one of our plush rugs we have in the house because there is a cord it would have to roll over to get to the rug. Then we will pick the irobot up and put it on the rug and it shuts down and starts having errors because of the pet hair on the rug. Here is our irobot story from hell: VERY shortly after receiving our irobot it started to act up. Our app kept telling us there was errors of various reasons. My husband called customer support and they couldnt help. The company then asked us to send the whole irobot back to them. We sent it back and FINALLY received the irobot back after 3 months. During the 3 months, we never initially heard from them, we had to reach out to them. When we did reach out to them, this was their response they outsourced the company that they send the irobots to fix them and the company was so far behind on fixing all of the irobots that we would just have to wait however long it takes. Then after numerous calls and emails back and forth with the company trying to still get ours fixed, they said that it couldnt be fixed and they needed to just give us a new irobot. It takes 3 months to figure that out? REALLY? Then once we finally got the irobot back, it did not have a collector bin so we STILL could not use it. We called them and told them they sent us the wrong thing, so then they sent us the right collector bin and it was still the wrong item for our irobot. So we STILL could not use it. They finally sent us the correct collector bin and now after a total of 4 1/2 months (might I add from October of buying it to now, July, we have only had the irobot in our possession for about 4 months and it has never FULLY and PROPERLY worked those 4 months), we can FINALLY use it.... or we thought we could. Now when we attempt to use it our app tells us that the dust bin is always full and needs to be cleaned and emptied. We attempt to use it daily, so daily errors again from this irobot. Other than daily errors the irobot is VERY loud, (might I add the item that cost 1/3 the price and that worked better than this irobot was MUCH more quiet than this irobot) and we also have sensor issues daily. This irobot is supposed to be able to sense so wonderfully and smart maps the house, NO WAY DOES IT DO ANY OF THAT! It runs over things all of the time and gets caught on everything. We dont even like to have it running while we are gone or asleep because we are scared of the mess it could make or things it could pull down and break or things it could run over. However, we dont like to run it while we are here either because it is SO loud. If we could return this irobot, we would in a heartbeat. However, we tried to give it the benefit of the doubt because there is no way that a thousand dollar machine could not be the best of the best... or at least we thought. By giving it the benefit of the doubt we went over our time of return and are now out a thousand dollars with a machine that is supposed to save us a headache by helping clean the house, but that does the exact opposite. WE WERE SADLY MISTAKEN, INSTEAD IT CAUSES US MORE OF A HEADACHE WITH ALL THESE ISSUES WE HAVE HAD, AND CONTINUE TO HAVE!