Kasa Smart HS100 WiFi Smart Plug, Classic 1-Pack, White

UPDATE: back to five stars because these just wirk! i bought some ekticity ones to compare amd i couldnt get them to configure at all! order two more of these same day delivery and they went in like buttah. im happy npw. gave this 3stars because it WAS 5stars, until i had to deal with customer service, which was <1star, to say the least. i got a new router, got it all set up, it wouldnt find my smart plug. followed the instructions, which were just a futile loop, a dozen times, then came here, where it advertises customer support 24/7 with no link where to get it. googled their web page, held a reasonable anount of time, finally connected to a girl who had absolutely no idea what she was doing, and barely spoke english. spent a futile half hour during which i told her what i was doing step by step, instead of the other way around, and finally asked to speak to someone else. there was no one else. supervisor. hold. horrible music. i tried reconnecting a couple more times, nada. then i got the bright idea to set up another, brand new plug which i was planning on doing next, anyway, and voila! it picked up the new router fine. went back to reconfigure that old one and voila! it now picked up the new router fine. she came back on the line to tell me the supervisor was too busy, and i very slowly explained to her what i had done. i have very little confidence that she understood. takeaway: IF YOU WANT TO CHANGE THE ROUTER ON ONE OF THESE PLUGS, YOU FIRST HAVE TO SET UP A WHOLE BRAND NEW ONE. it will then pick up the new router settings and connect to it automaticaly when you go back and re-set up the old one. this has obvious advantages, to them, and very blatant disadvantages to the consumer. i have been buying these one at a time as i convert each room to smart and had planned to buy several more. now i will buy another brand.

The short version.....these work great and these should be your choice in Smart Plugs. Longer Version: When I started out with the home automation stuff, after purchasing an Echo, my first purchases were the Wemo plugs......that was a mistake. I have written a review on those and they have only gotten worse since I wrote it, due to Wemo updates which have only served to make both the plugs and App less usable. As far as the TP-Link plugs (and I have also purchased and installed TP-Link Switches), these work great and, while the App could be a little more user friendly, thus only 4 Stars, they so far out-distance the Wemo stuff that the decision on which to buy is, in my opinion, a no-brainer. The set-up process is, I guess, standard for these types of devices, but it worked flawlessly with each of the 4 plugs and 5 switches I have purchased. They are reliable and I have had absolutely no issues with them as far as function and reliability. As I said, the App is a bit clunky and could be more usable, but it is not THAT bad and, again, completely blows away Wemos in functionality. They also all work flawlessly with my Amazon Echo with minimal delay. As a matter of fact, I have made the decision to replace the 3 original Wemo plugs I bought with TP-Link plugs because the Wemos have become unusable in 80% of their function and completely unusable for a lot of uses for which I purchased them. I apologize if this seems more like a comparison report, but I figure that if you are reading the reviews, you are trying to decide which Smart Plug brand to purchase. TP-Links would be my very clear recommendation.

Original review (at 1 star) follows below, which I gave for this plug not being able to power my 12.5A/1500W heater without overheating in a few minutes and shutting off, making it useless (it would only work if my heater was set to low, 750W, which is not enough to heat the room). Ongoing communication with TP Link did not resolve anything, other than them finally blaming my heater (although I applaud their responsiveness to my concerns -- they just didnt offer much help). It turns out it was not my heater, but possibly my power source. I am in an older building, and I think the wiring is a bit temperamental. So, on my own, I had the bright idea to put a stable bridge between this smart plug, and my wall outlet, and so I ordered the ZOOMACH Surge Protector Power Strip with USB Charging Ports and 5 Ft Extension Cord, Multi Outlet Power Strip with 2100 Joule, 1875W/15A(4-Outlet) reasoning that, if my wall power is a bit wonky, maybe a good quality power bar might help stabilize the current, for the TP Link unit. It did! Solved the problem entirely, in fact. I plugged this TP Link into the power strip, instead of the wall outlet, and, presto, I can operate my heater at full power, and the TP link plug no longer overheats or shuts off. So, combined with super easy set up (far easier than Wemo) and flawless connectivity, this turned out to be a winner. I am still deducting one star for the fact that TP Link Customer service, while very responsive, was not helpful in troubleshooting my issue. My solution was a wild guess, really, but based on a logical premise, and Im surprised no one at TP Link could have thought to suggest it. So, if youre having issues with this, powering an appliance, feel free to try my solution. I now have a smart plug that works, with no overheating issues. Very happy, and glad I did not return it. Original review follows: This didnt work, Im going to return it, and heres the story.... So, years ago, I bought a Wemo smart plug (not the Mini version) to remotely operate a couple of space heaters (they are identical, each one is 12.5A, 1500W on highest setting), one at my office, and one at home. They worked great, accept one finally quit working, this year. I bought a Wemo Mini, to replace it, but it just overheats and shuts off. I thought maybe it was because it was smaller and, since it was also frustrating to set up, I tried this one from Kasa TP-Link, the HS100, rated for 15A and 1800W. I will say the Kasa was far easier to set up than Wemo. Other than the hassle of creating an account, in order to operate it remotely, set up was a breeze and connectivity was awesome. BUT, same problem -- it overheats, and shuts off. This one WILL work, if I put my heater on the low setting, but, unfortunately, that doesnt heat the area very effectively, making this switch useless for its need. What is frustrating is that they advertise it, to use for a space heater! In fact, one of the icons you choose, to identify your appliance, is that of a space heater. I even wrote in to TP-Link, to ask why it wont work, and they say it is rated to 15A and 1800W so it wont work for my heater.....which is only 12.5A and 1500W.....what?! They further said another product I asked about, their smart power cord, rated at 15A and 1875W, also will NOT work my heater..... I think that winds up being a case of false advertising then, yes? Ive researched this now, and apparently it is not a strange idea to put a 1500W heater on a smart switch, and, in fact, it seems some folks use this one, and similar models, without issue, but this one does not work for me, and its a let down when their customer service tells me that it wont work, despite their own statement that it should. I think they need to be more honest in their description of what their product can handle, if the expectation, from them, is that this wont work with an appliance rated less of a power draw than the specs of the plug. So, my search for a robust smart switch continues. Pros: Easy set up Cons: Does not work as advertised. Overheats, shuts off. Useless.

In my opinion, critical thing here is these are UL certified which is important if you dont want to burn your house down if trying to use with high-current device. I have a space heater in my home office which is in a kinda remote place in my house and I wanted to control it from google home. The heater has 1500 watt capacity which at 120 volts is in the neighborhood of ~12 amps (more to that calculation than I know) so theres not a tremendous amount of wiggle room in order to stay a decent amount below capacity, which I prefer. The UL certification gives me a substantial amount of peace of mind over not being certified and that is why I chose to buy this socket over other ones. On top of all of that, TP-Link has been doing a tremendously good job at integrating all of their devices and improving their user interfaces in ways I havent seen their competitors do in my anecdotal experience. I just coincidentally have a TP-Link mesh wifi network for my house. If TP-Link didnt have a UL certified plug and a competitor did, I would have bought that. But it happened to be TP-Link too. If or when my TP-Link account becomes relevant, I already have it set up. 1 account, all devices, and they are for the (arguably) best consumer (vs prosumer) devices available for sale. Bought to go buy some stock...

I got this in 2017 as part of the combo with the echo dot, 2nd gen. I ended up getting another one shortly thereafter because I loved this thing so much. It literally changes all electrical things into Alexa-enabled, with voice or app control. We actually used it for our Christmas tree lights, and would tell Alexa to turn on and off the Christmas lights. It worked wonderfully, because our kids were able to partake in controlling the turning on and off of the Christmas lights. Although there is recommendation to turn on and off appliances, theres always a fear of having appliances turn on without proper supervision, with little kids in the house that can accidentally turn them on via voice control. The only device that would make plausible sense would be the coffee maker, which would require leaving fresh coffee grinds in the pot, and voice control every morning when you wake up to turn the coffee pot on so as to heat up the water in the coffee. Beside that, we have been only using our second TP smart plug to turn on and off a plug-in light in our daughters room. This would work very well with any types of plug-in lights, such as lamps, but because we have built-in ceiling lights, or daughters room is the only place with an additional plug-in light to use the smart plug for. This means we have let one of the two smart plugs sit around, waiting for Christmas again to be in use. The thing is, this smart plug was great when not everything is app or voice accessible, so literally a great purchase in 2017 and maybe through 2018. However, in 2021, if I were to buy an appliance or anything electrical today, there are already options for these devices to have already built-in Alexa-enabled ability. As such, the smart plugs are no longer as versatile or as useful as they were once when they were first introduced.

Very upset that this will not work with my 5.2 router. Why was the product info not clearer that it will only work with 2.4??? Is there one available that WILL work with my router. After 3 kindles and my echo this is the first Amazon product I haver been upset about. I am not smart enough to know how to change my router and am hesitant to do so since I dont want to mess up my computer, my Kindles, my cell phone and two smart tvs. I also have two Dots on order will they work with my current router?? Gosh - I hope so!!!!! Since I am disabled I was really looking forward to telling Alexa to turn on my lamp. Is there another device that will work with my router? How do I go about returning the tp-link. I have the original box but I will have to pay someone to take it to the UPS office. , This is the only product from Amazon that I have ever been disappointed in. I have had 3 Kindles and words cannot express how much I LOVE my ECHO. Since I live alone and have no friends or family anywhere near, it is nice to hear another voice. I learn something new every day to use it for. I am not smart enough to know how to change my router and am hesitant to do so since I dont want to mess up my computer, my Kindles, my cell phone and two smart tvs. I also have two Dots on order will they work with my current router?? Gosh - I hope so!!!!! Since I am disabled I was really looking forward to telling Alexa to turn on my lamp. Is there another device that will work with my router? How do I go about returning the tp-link. I have the original box but I will have to pay someone to take it to the UPS office. , This is the only product from Amazon that I have ever been disappointed in. I have had 3 Kindles and words cannot express how much I LOVE my ECHO. Since I live alone and have no friends or family anywhere near, it is nice to hear another voice. I learn something new every day to use it for. I am not smart enough to know how to change my router and am hesitant to do so since I dont want to mess up my computer, my Kindles, my cell phone and two smart tvs. I also have two Dots on order will they work with my current router?? Gosh - I hope so!!!!! Since I am disabled I was really looking forward to telling Alexa to turn on my lamp. Is there another device that will work with my router? How do I go about returning the tp-link. I have the original box but I will have to pay someone to take it to the UPS office. , This is the only product from Amazon that I have ever been disappointed in. I have had 3 Kindles and words cannot express how much I LOVE my ECHO. Since I live alone and have no friends or family anywhere near, it is nice to hear another voice. I learn something new every day to use it for. I am not smart enough to know how to change my router and am hesitant to do so since I dont want to mess up my computer, my Kindles, my cell phone and two smart tvs. I also have two Dots on order will they work with my current router?? Gosh - I hope so!!!!! Since I am disabled I was really looking forward to telling Alexa to turn on my lamp. Is there another device that will work with my router? How do I go about returning the tp-link. I have the original box but I will have to pay someone to take it to the UPS office. , This is the only product from Amazon that I have ever been disappointed in. I have had 3 Kindles and words cannot express how much I LOVE my ECHO. Since I live alone and have no friends or family anywhere near, it is nice to hear another voice. I learn something new every day to use it for. I am not smart enough to know how to change my router and am hesitant to do so since I dont want to mess up my computer, my Kindles, my cell phone and two smart tvs. I also have two Dots on order will they work with my current router?? Gosh - I hope so!!!!! Since I am disabled I was really looking forward to telling Alexa to turn on my lamp. Is there another device that will work with my router? How do I go about returning the tp-link. I have the original box but I will have to pay someone to take it to the UPS office. , This is the only product from Amazon that I have ever been disappointed in. I have had 3 Kindles and words cannot express how much I LOVE my ECHO. Since I live alone and have no friends or family anywhere near, it is nice to hear another voice. I learn something new every day to use it for. I am not smart enough to know how to change my router and am hesitant to do so since I dont want to mess up my computer, my Kindles, my cell phone and two smart tvs. I also have two Dots on order will they work with my current router?? Gosh - I hope so!!!!! Since I am disabled I was really looking forward to telling Alexa to turn on my lamp. Is there another device that will work with my router? How do I go about returning the tp-link. I have the original box but I will have to pay someone to take it to the UPS office. , This is the only product from Amazon that I have ever been disappointed in. I have had 3 Kindles and words cannot express how much I LOVE my ECHO. Since I live alone and have no friends or family anywhere near, it is nice to hear another voice. I learn something new every day to use it for. I am not smart enough to know how to change my router and am hesitant to do so since I dont want to mess up my computer, my Kindles, my cell phone and two smart tvs. I also have two Dots on order will they work with my current router?? Gosh - I hope so!!!!! Since I am disabled I was really looking forward to telling Alexa to turn on my lamp. Is there another device that will work with my router? How do I go about returning the tp-link. I have the original box but I will have to pay someone to take it to the UPS office. , This is the only product from Amazon that I have ever been disappointed in. I have had 3 Kindles and words cannot express how much I LOVE my ECHO. Since I live alone and have no friends or family anywhere near, it is nice to hear another voice. I learn something new every day to use it for. I am not smart enough to know how to change my router and am hesitant to do so since I dont want to mess up my computer, my Kindles, my cell phone and two smart tvs. I also have two Dots on order will they work with my current router?? Gosh - I hope so!!!!! Since I am disabled I was really looking forward to telling Alexa to turn on my lamp. Is there another device that will work with my router? How do I go about returning the tp-link. I have the original box but I will have to pay someone to take it to the UPS office. , This is the only product from Amazon that I have ever been disappointed in. I have had 3 Kindles and words cannot express how much I LOVE my ECHO. Since I live alone and have no friends or family anywhere near, it is nice to hear another voice. I learn something new every day to use it for. I am not smart enough to know how to change my router and am hesitant to do so since I dont want to mess up my computer, my Kindles, my cell phone and two smart tvs. I also have two Dots on order will they work with my current router?? Gosh - I hope so!!!!! Since I am disabled I was really looking forward to telling Alexa to turn on my lamp. Is there another device that will work with my router? How do I go about returning the tp-link. I have the original box but I will have to pay someone to take it to the UPS office. , This is the only product from Amazon that I have ever been disappointed in. I have had 3 Kindles and words cannot express how much I LOVE my ECHO. Since I live alone and have no friends or family anywhere near, it is nice to hear another voice. I learn something new every day to use it for. I am not smart enough to know how to change my router and am hesitant to do so since I dont want to mess up my computer, my Kindles, my cell phone and two smart tvs. I also have two Dots on order will they work with my current router?? Gosh - I hope so!!!!! Since I am disabled I was really looking forward to telling Alexa to turn on my lamp. Is there another device that will work with my router? How do I go about returning the tp-link. I have the original box but I will have to pay someone to take it to the UPS office. , This is the only product from Amazon that I have ever been disappointed in. I have had 3 Kindles and words cannot express how much I LOVE my ECHO. Since I live alone and have no friends or family anywhere near, it is nice to hear another voice. I learn something new every day to use it for. I am not smart enough to know how to change my router and am hesitant to do so since I dont want to mess up my computer, my Kindles, my cell phone and two smart tvs. I also have two Dots on order will they work with my current router?? Gosh - I hope so!!!!! Since I am disabled I was really looking forward to telling Alexa to turn on my lamp. Is there another device that will work with my router? How do I go about returning the tp-link. I have the original box but I will have to pay someone to take it to the UPS office. , This is the only product from Amazon that I have ever been disappointed in. I have had 3 Kindles and words cannot express how much I LOVE my ECHO. Since I live alone and have no friends or family anywhere near, it is nice to hear another voice. I learn something new every day to use it for. I am not smart enough to know how to change my router and am hesitant to do so since I dont want to mess up my computer, my Kindles, my cell phone and two smart tvs. I also have two Dots on order will they work with my current router?? Gosh - I hope so!!!!! Since I am disabled I was really looking forward to telling Alexa to turn on my lamp. Is there another device that will work with my router? How do I go about returning the tp-link. I have the original box but I will have to pay someone to take it to the UPS office. , This is the only product from Amazon that I have ever been disappointed in. I have had 3 Kindles and words cannot express how much I LOVE my ECHO. Since I live alone and have no friends or family anywhere near, it is nice to hear another voice. I learn something new every day to use it for. I am not smart enough to know how to change my router and am hesitant to do so since I dont want to mess up my computer, my Kindles, my cell phone and two smart tvs. I also have two Dots on order will they work with my current router?? Gosh - I hope so!!!!! Since I am disabled I was really looking forward to telling Alexa to turn on my lamp. Is there another device that will work with my router? How do I go about returning the tp-link. I have the original box but I will have to pay someone to take it to the UPS office. , This is the only product from Amazon that I have ever been disappointed in. I have had 3 Kindles and words cannot express how much I LOVE my ECHO. Since I live alone and have no friends or family anywhere near, it is nice to hear another voice. I learn something new every day to use it for. I am not smart enough to know how to change my router and am hesitant to do so since I dont want to mess up my computer, my Kindles, my cell phone and two smart tvs. I also have two Dots on order will they work with my current router?? Gosh - I hope so!!!!! Since I am disabled I was really looking forward to telling Alexa to turn on my lamp. Is there another device that will work with my router? How do I go about returning the tp-link. I have the original box but I will have to pay someone to take it to the UPS office. , This is the only product from Amazon that I have ever been disappointed in. I have had 3 Kindles and words cannot express how much I LOVE my ECHO. Since I live alone and have no friends or family anywhere near, it is nice to hear another voice. I learn something new every day to use it for. I am not smart enough to know how to change my router and am hesitant to do so since I dont want to mess up my computer, my Kindles, my cell phone and two smart tvs. I also have two Dots on order will they work with my current router?? Gosh - I hope so!!!!! Since I am disabled I was really looking forward to telling Alexa to turn on my lamp. Is there another device that will work with my router? How do I go about returning the tp-link. I have the original box but I will have to pay someone to take it to the UPS office. ,I am not smart enough to know how to change my router and am hesitant to do so since I dont want to mess up my computer, my Kindles, my cell phone and two smart tvs. I also have two Dots on order will they work with my current router?? Gosh - I hope so!!!!! Since I am disabled I was really looking forward to telling Alexa to turn on my lamp. Is there another device that will work with my router? How do I go about returning the tp-link. I have the original box but I will have to pay someone to take it to the UPS office. This is the only product from Amazon that I have ever been disappointed in. I have had 3 Kindles and words cannot express how much I LOVE my ECHO. Since I live alone and have no friends or family anywhere near, it is nice to hear another voice. I learn something new every day to use it for.

I purchased the Kasa Smart Wi-Fi Plug (not the mini) to power a hot water recirculating pump in my basement. I received it in one day with Amazon Prime in a very sturdy box. The Kasa smart plug came with a quick start guide card with very clear, straightforward instructions. I downloaded the Kasa iPhone app (which has outstanding reviews) and I set up the smart plug in my office only a few feet away from my Verizon 2.4 GHz router. The app walks you thought the set-up process quickly and without a hitch. During set-up you will name the smart plug for future identification. I used a night light plugged into the smart plug to test it out. There is a button in the app that you touch to turn the smart plug on or off and it worked the first time. Then I moved the smart plug to the basement where I was going to use it. The new location was one level down and approximately 50 feet away from the router. After plugging in the smart plug into the basement outlet, the smart plug blinked several time and then turned green and worked the first time. Next, I launched my Google Home app on my iPhone. In the upper left hand corner of the home page there are three horizontal lines. Tapping those lines bring up a menu. Tap on the Devices in the menu and follow the directions to add a new device. Google Home identifies this smart plug as TP-Link Kasa so scroll down until you see this device. Once set-up I simply said Hey Google turn on <smart plug name given during set-up> Google Home turned on the smart plug and confirmed that it was turned on. There are other nice features on the TP-link app that allows you to set-up a schedule for on-off and a timer that will turn off the smart plug after the count down. So far, I am extremely happy with my new smart plug on my first day of use. Should anything change, I will update my review.

I liked the fact that the price of this Smart Plug was about $10 cheaper than the other big brand one and seeing as how I really just wanted to plug in 1 floor lamp, I didnt need the fancy energy readings, etc. Does it work as stated? YES! Was it easy to install? Not really. Right out of the box, I downloaded the app, plugged in the Smart Plug and started following the directions. I hit a road block when I got to the part asking for WIFI password which would link the Smart Plug with my WIFI. I entered my password, and received an error message stating the password is not in the correct format for WEP. I am not a super techie person, so this is where I scratched my head and tried the password again. After numerous phone calls with my service provider and then TP-LINK which patched me through to what sounds like an overseas tech support person who ended up just saying the same thing to me password is not in correct format for WEP, I did more research and this is what happened: if you have WEP security on your WIFI, your password has to be either 5 or 13 characters long for this to work. If you have any other number of characters, it will not commute for some reason. My solution was to call my service provider and I had the security changed to WPA2 which did the trick. After it authenticated my password, the app indicated I was Almost Done and stayed on that screen for a good 2 minutes after which it stated it could not find my network. I looked at the Smart Plug and the power indicator is solid green and the WIFI indicator was also solid green - based off of the indicator chart that was provided, this mean the power was on and it was connected with my home WIFI network. I tried to turn on and off the floor lamp connected to the plug and it worked! So basically, the app itself is not the best, but the actual plug works well enough for me. I connected it to my Echo Dot and everything is a go!

I got these smart plug outlets so I could get Alexa to cut my nightlights and christmas tree on and off. They work like they say and require no hub however sometimes Alexa wont cut them on even though see says ok after I tell her to cut on kitchen. If this happens you click on the reset button on the smart plug and it fixes the issue. You need the Kasa Phone App to get these to work. You have to set them up there and then for the Alexa you need an amazon echo,tap or dot and you need to get Alexa to discover the smartplug devices in the alexa app. You can plug anything into these for example to test after Alexa discovered the Living Room Plug I plugged a fan into it. Worked like a charm she cut the fan on and off. Update Decided to buy the Smart Switch HS200 to cut my porch lights on and off when Im not home. Dont waste your money on this product. It doesnt work. It says cant be reached and it wont work on my own wifi signal it wants to use its own on Kasa even after setting it up. Alexa cant find these devices either. I got 2 and had an electrician install them for $172. For some reason Amazon has smart switch under my smart plug review. I recommend the smart plugs but the Smart Switches are defective and poorly made. I give them 1 star. Im no better off now then I was before I bought these switches. I just wasted over $300. Switch continues to alternate between orange and green. Update Again I now recommend this product. I put in the wrong password and thats why it wouldnt work. I am now able to tell Alexa to cut my Front and Back Porch lights off and am able to use the Kasa App to cut them on and off. This will hopefully help with my electric bill since Ill no longer have to worry about leaving the porch light on when I go to work. Note Switch must be turned on for the app and alexa to work. When its off you see a white circle. You dont need Alexa though you can turn your devices on and off from the kasa app and dont even need to be home. I recommend unplugging these smart plugs during Thunderstorms because Lightning Strikes arnt covered under the warrenty. The smart plugs are a cheap way to automate your house and you dont need to hire an electrician to install them because you just plug them in. I eventually plan to get the smart switches for my porch lights . On a side note if you unplug these smart plugs and plug them back in they will hook back up to wifi within 5 seconds. When you see the green light your good to go. When you cut devices on or off thru the Kasa App or thru Alexa you hear a click which is normal. Finally this device works with the amazon tap though with the tap you have to mash the button to tell it to cut on kitchen for example or cut off kitchen. I prefer the echo since my voice can activate it without having to mash a button. The smart plugs by the way come nicely packaged and with a quick set up guide. I highly recommend TP Link Smart Plugs. I now have 3 and you cant find these at Lowes or Homedepot so your best bet is amazon and if you have prime shipping is free.

I have three of these HS100 smart plugs and the first two worked fine for turning on/off lights at night, holiday lights and such. They are relatively easy to set up and work with Alexa devices (after additional set up). A minor issue is that they are quite large and can take up a lot of space on an outlet. You can really only plug them into one of the outlets or they will end up blocking both. A bigger issue is with the third plug I purchased. It set-up fine but it will not stop supplying power. It appears to work fine (power light goes on and off either by button on plug or using the app) but even with the power light out it continues to supply power. Based on some online research, this appears to be due to a bad relay switch that is stuck in the closed position. I did not pull this out of the box until I was already passed the Amazon return window so I am dealing with the manufacturer. They responded to my issue by email in a timely manner but gave me a list of so many troubleshooting items and information required (most of which is written in micro-text on the plug) that I can see getting a replacement is going to be quite a pain. I think this is a decent product when it works but it should not be that difficult to quality control for something like this. Luckily it was a great deal on Prime Day so I guess I am not out of too large an investment.