Kasa Smart HS100 WiFi Smart Plug, Classic 1-Pack, White

Original review (at 1 star) follows below, which I gave for this plug not being able to power my 12.5A/1500W heater without overheating in a few minutes and shutting off, making it useless (it would only work if my heater was set to low, 750W, which is not enough to heat the room). Ongoing communication with TP Link did not resolve anything, other than them finally blaming my heater (although I applaud their responsiveness to my concerns -- they just didnt offer much help). It turns out it was not my heater, but possibly my power source. I am in an older building, and I think the wiring is a bit temperamental. So, on my own, I had the bright idea to put a stable bridge between this smart plug, and my wall outlet, and so I ordered the ZOOMACH Surge Protector Power Strip with USB Charging Ports and 5 Ft Extension Cord, Multi Outlet Power Strip with 2100 Joule, 1875W/15A(4-Outlet) reasoning that, if my wall power is a bit wonky, maybe a good quality power bar might help stabilize the current, for the TP Link unit. It did! Solved the problem entirely, in fact. I plugged this TP Link into the power strip, instead of the wall outlet, and, presto, I can operate my heater at full power, and the TP link plug no longer overheats or shuts off. So, combined with super easy set up (far easier than Wemo) and flawless connectivity, this turned out to be a winner. I am still deducting one star for the fact that TP Link Customer service, while very responsive, was not helpful in troubleshooting my issue. My solution was a wild guess, really, but based on a logical premise, and Im surprised no one at TP Link could have thought to suggest it. So, if youre having issues with this, powering an appliance, feel free to try my solution. I now have a smart plug that works, with no overheating issues. Very happy, and glad I did not return it. Original review follows: This didnt work, Im going to return it, and heres the story.... So, years ago, I bought a Wemo smart plug (not the Mini version) to remotely operate a couple of space heaters (they are identical, each one is 12.5A, 1500W on highest setting), one at my office, and one at home. They worked great, accept one finally quit working, this year. I bought a Wemo Mini, to replace it, but it just overheats and shuts off. I thought maybe it was because it was smaller and, since it was also frustrating to set up, I tried this one from Kasa TP-Link, the HS100, rated for 15A and 1800W. I will say the Kasa was far easier to set up than Wemo. Other than the hassle of creating an account, in order to operate it remotely, set up was a breeze and connectivity was awesome. BUT, same problem -- it overheats, and shuts off. This one WILL work, if I put my heater on the low setting, but, unfortunately, that doesnt heat the area very effectively, making this switch useless for its need. What is frustrating is that they advertise it, to use for a space heater! In fact, one of the icons you choose, to identify your appliance, is that of a space heater. I even wrote in to TP-Link, to ask why it wont work, and they say it is rated to 15A and 1800W so it wont work for my heater.....which is only 12.5A and 1500W.....what?! They further said another product I asked about, their smart power cord, rated at 15A and 1875W, also will NOT work my heater..... I think that winds up being a case of false advertising then, yes? Ive researched this now, and apparently it is not a strange idea to put a 1500W heater on a smart switch, and, in fact, it seems some folks use this one, and similar models, without issue, but this one does not work for me, and its a let down when their customer service tells me that it wont work, despite their own statement that it should. I think they need to be more honest in their description of what their product can handle, if the expectation, from them, is that this wont work with an appliance rated less of a power draw than the specs of the plug. So, my search for a robust smart switch continues. Pros: Easy set up Cons: Does not work as advertised. Overheats, shuts off. Useless.

I bought this to control a TV & Satellite box but after reading some others reviews I realized that it would not do the job I was expecting it to do in that capacity. Im grateful and thankful to those people for their reviews detailing why it wont work to control your TV (basically the device thinks its unplugged from the wall if turned off from a smart plug so turning it back on means rebooting tvs & satellite boxes) before I started unplugging and setting things back up only to find my dreams dashed. Seriously, search TV in the reviews search and see their knowledge and save yourself the hassle. I figured I might as well try plugging an awkward to access lamp into one of the two plugs I bought before I initiated a return and was happy to find that the set up and connection process was effortless and fast. The app was easy to use on my phone, I literally just plugged the plug in, waited for lights to turn colors per the apps on screen directions and within a few minutes, it worked. I then connected my Google Home to it in another seamless & simple set up connection process and now I no longer have to contort my arm to find the switch for this lamp, I just say Hey Google, turn on the lights and on it goes. Theres an audible click when it goes on and off that comes from the plug itself, its a satisfying sound to me. So I was bummed I couldnt use these for what I intended, but am thrilled that I was able to simplify something and expand my Google Homes capabilities. This was my first Smart Home purchase and Im very pleased with the ease of this system. So trust the reviews, dont use this for your TV, but do use it for lamps or other appliances that dont need to reboot to be used. Also trust us that youre going to want the Mini plug if you want second outlet access. This one hangs too low over the bottom outlet if you plug into the top. Lesson learned. If I ever decide to add more smart plugs, I will go with the mini.

This review is more about the provider than the Plug. Purchased this item in December 2016 shortly after obtaining my first of 3 Amazon Dots/1 Amazon Flex. Installed the KASA plug shortly after receiving it. It was a little complicated, but then AI in general was new to me. Plug has worked FLAWLESSLY. I upgraded my internet somewhere in between 2106 and now. The gentleman from the internet service helped me update the few AI devices I had at that time. All were a piece of cake for him, except the KASA plug. It took him longer to get that one updated than all the others combined. I recently upgraded my modem and router when increasing my internet speed. The provider installed the new modem/router. I upgraded all of the 12 devices I currently have as peripherals for the Alexa Dots. Absolutely NO PROBLEM with my phone, thermostat, multiple Alexa plugs, Roku, TV, etc. etc. I checked with Amazon/Alexa department if they had any information about how to update the address info on the KASA HS100 plug. Unfortunately they did not, but they did provide an telephone number for the KASA Company. After being disconnected three times following long hold sessions to reach an a representative, I finally was on the phone with someone at KASA. Explained my need for instructions to reconnect the plug so it could be recognized by Alexa. After being given multiple. serially changing directions, 49 minutes on the floor under my desk in order to have plug within less than 1 of the modem, the plug was still not connected. The representative said that since I seemed to be confused he was going to send me an e-mail with written instructions. I asked two questions: If I couldnt follow directions with an expert talking me through the procedure, was it likely I could follow written ones? He ignored that question. I also asked more than once; how, since at no time during your fluid directions did we do ANYTHING that included providing the plug with my new wifi name/password, could we expect this to be a successful effort; which surprisingly he ignored every time I asked. I had successfully added a KASA app on my phone and opened what appeared to be a new KASA account during this time; neither of which helped with my problem. The second sentence of the e-mailed directions told me (without any directions as to how to do so) to create a cloud account. I have successfully avoided having a cloud account for years and years and alas thus didnt have a clue, nor understand the need since the plug has worked for years without the presence of one. I called back to the KASA Company and received a new representative who from direction #1 gave me an ENTIRELY DIFFERENT SET OF DIRECTIONS THROUGH THE ENSUING 50 more minutes under my desk. (Did I mention Ill be 79 next month?). One of the directions the 2nd fellow gave me this time was to enter the new WIFI name/password into the plugs memory. Hallelujah! I was optimistic. He also had me touching, pushing, holding etc entirely different parts of the plug this time. Another hopeful indication. He then told me we had added the plug to the KASA list. But what about Amazons list I asked. Not necessary he replied. I asked him to please give me 3 more minutes of his time while I toted the newly updated plug to the room where it was going to be used to see if it would communicate with Alexa. He said we didnt need to do that. It was added to KASA and it was going to work and could he help me in any other way. I am thinking I dont need to tell you that Alexa still could not recognize a link to a foyer lamp, though she dutifully kept asking me did I mean couch light. I quickly received an e-mail Survey regarding my satisfaction. I responded pretty much as above. One question was do I still need to be contacted. YES was the reply. Today I received another e-mail asking why I had not replied to the first one and was I satisfied. They did not receive my Survey response and apparently cant receive my response from today either. They wont let you respond via your regular e-mail, they provided an alternate system which obviously I also havent mastered. Ive only worked at a job for 23 years using a computer 12 hours a day for anywhere from 4-7 days a week. And I have used a home computer, sometimes two at a time, for 39 years more days than I probably should have. So it is understandable I suppose that I dont have a Degree in technology, and apparently only have a passing ability to follow directions that even a child would recognize as not going to be successful as provided. I am going to send the KASA Plug back to the company and buy yet another Alexa plug. To get them connected and working you need about 5 minutes tops and NO PHD in Technology. I recommend if you need workable, easy to use, understand, set up, and connect plugs to for Alexa to communicate with you START from Day 1 with only ALEXA Plugs. I have multiple ones connected to multiple items around my home and they NEVER fail and when you update you ALEXA WIFI information, it covers all your specific devices, all your plugs, etc. Separate items like Roku boxes, speakers, TV, etc are pretty easy on their own. Please save your self much grief, aggravation, and possibly a near serious brush with a stroke and buy ONLY ALEXA plugs. Alexa will appreciate you and so will your blood pressure.

My husband and I love these smart plugs. We purchased them right after we purchased our Echo Dot. I thought it might be nice to be able to ask Alexa to turn lights on and off. We have 2 set up in our living room for our two lamps. I did not realize how valuable these were until the first night my daughter would not go to sleep. When she cant sleep, we come sit in the rocking chair in our living room. I asked Alexa to turn on the lights as we came down stairs, we grabbed a blanket, got all settled, then I asked Alexa to turn off the light. It was perfect; no fumbling with covers in the dark. Then we purchased 2 more for our sons room. We have a TV in his room for him to watch Netflix. He has the habit of staying up all night watching TV, so we were looking for a solution to cut the power to his TV at a certain time at night. We had purchased a surge protector that had a timer, but you had to set the on and off for the same time every day. For some reason when the power would be restored to the TV, the TV would turn on. This meant that the TV could be on all day while no one was home. We also have string lights taped to his ceiling that were on a timer. After those solutions didnt work out so well, we purchased 2 smart plugs. I can set it up so his TV turns on early on Saturday - Monday, late afternoon Tuesday - Friday. I can also set it that it turns off earlier during week nights than on weekends. My biggest favorite is that my son has not figured out it is controlled by an app on my phone. The other night, it was past the time that his TV was off, but he wanted to finish watching his show. I was able to grab my phone and set a 30 minute timer so the outlet would turn off in 30 minutes. No crawling behind dressers, just a click on my app. Its also perfect that we have this string lights set up. I have them set to turn on at 8 and off at 10. But with the app, I can turn them on earlier, turn them off later, change the on time or the off time. It has definitely made parenting so much easier. Im looking at getting some of these for my daughters room.

I bought three of these when they went on sale a while back. It took a while to figure out the correct way to get them set up. I wasnt aware you still had to go online and set up the app on the Kasa web site before you could us it through the internet or Alexa. You can do this with a smart phone or Ipad, it didnt work with a PC. Once I found that out, it went smooth from then on. I first used my Ipad to locate and set them up, no problems here, I could turn them on from anywhere in the house or outside, I havent tried them from another location yet, but it says they will work away from home. Whats keeping me from giving five stars is that its so hit or miss with Alexa. I have two Echos, one in my house and another in my moms house and they both have the same issues. The first issue with Alexa is range. I cant put these farther than 7 feet from the Echo. I can get about 10 feet away in my moms house. Weird thing is that I tell it to turn on a light and it says OK and nothing happens if its over 7 feet away. I tried it with all three units. Keep in mind that it works fine through the internet app and my Ipad. Sometimes, Alexa cant seem to locate one or more of these devices and I have to reset them and set them up again. Also, if you plan on using Alexa, sometimes, you have to say your words a certain way to make her happy. I can say turn on the living room light and Alexa sometimes responds I cannot locate a device called Living Room Light. Then I say turn the living room light on, and Alexa says OK and it happens if Im in range. If you just plan to use your smart phone or Ipad to control these, you should have no problem, they seem to work fine every time.

I have a water well and one year the outdoor plumbing from it froze. We had no water pressure when that happened because the part that froze was a 2 inch section of pipe that had the pressure sensor on it. You cant buy heat tape for a 2 pipe! The well tech said to insulate that pipe and place a heat lamp near that pipe, turning it on when it gets close to freezing. That involves clamping a heat lamp near the pipe and running an extension cord from the well head to my house, turning it on when it gets cold. It rarely stays cold enough during the day here, but it could happen. But what would I do if I was not home? This WiFi smart plug will hopefully be the answer. Basically, this is a WiFi relay/switch. You download the app, plug in the device to a wall outlet and the app connects the plug to your home network after you supply your routers WEP code. You next specify when the device will turn on. Generally, accessing the device turns it on. The icon on your smartphone Kasa app will turn green. You can have it turn on and off at a certain time on a specified day of the week but not on a specific date on the calendar. By doing so, it acts like setting a smartphone alarm. It asks for your location for sunrise/sunset information and can turn on the device at sunset, etc. There is an option to turn on the device for a low temperature situation, which I assume means outdoor temperature, but there is no setting for what that temperature is when it will turn the device on or at what subsequent temperature will it then turn it off. What if there are conflicts between the set schedule and the temperature? I will have to ask the company about that. In the meantime, I can check the weather and turn it on an off remotely. How long does it take for the smart plug to turn on or off when using the app? It is almost instantaneous. How far away is the smart plug from my Comcast router? About 80 feet.

Let me start by saying, when I first installed these they worked great. I have four of them. The reason I bought was to help my mother who has a hard time getting around. We loved showing them off to friends and family. Soon the love turned to frustration. They are easy to set up, my Wi-Fi had no problems finding and set up was fast. I put the app. on my phone and Fire tablet. Even setup groups to turn all on and off at same time. I could control while away from the house or using everyones wi-fi or cell tower. The problem is they continue to lose connection to Wi-Fi and then Alexa will not control. App says local only, meaning you have to get your phone to turn on and off, and you have to be in the house on your Wi-Fi. I have strong Wi-Fi signal at my house. You can get 300 plus yards away and still get a signal. I live in a rural area, no neighbors. So there is no other Wi-Fi interference. Other problems, re-setting them all the time. You have to delete one by one and sometimes the app will not let you do that. Why cant there be a simple reset? Then when you go to reinstall it, can not find. You can do it manually, then that is hit or miss. I have had them for over six months. I reset all of them last night 12-2-16 and today when I woke up two were off line. I really want them to work. Talking to Alexa is a fun way to control lights, but im getting tired of hearing Alexa say sorry I cant find table light and so on. Dont waste your money on this. I am curious to know if the people who left good reviews, did it right away or waited a few weeks to try out? I always wait a few months before I do. I am ready to recreate the scene from Office Space with the fax machine. Q, generic response from TP-Link, Ill update if they have any real answer to the problems. UPDATE 12/14/16 I did a reset on all 12/4/16 as of the 14th they are all working fine. So 10 days with no problems. Lets see how long we can go. Also for the people how say plugs are to big and block furniture. Try Power Extension Cord Cable, https://smile.amazon.com/gp/product/B00CEJW0WQ/ref=oh_aui_search_detailpage?ie=UTF8&psc=1

After reading a lot of reviews, most purchasers have this product (HS100 TP-Link Smart Plug) interface with other voice command devices. I purchased for a specific purpose. I have two separate controllers for outdoor landscape lights. Due to the configuration of my home and outside, I have two separate sets and the units that control them are located inside (garage and the basement). Therefore, the HS100 would not be exposed to outside. When I bought the two controllers I could have had them app controlled but that would have been $200 extra per unit. The units come with a simple pin timer. However, the times are hard to set to come on at the the same time and then the times typically gain or lose time. I started to research the smart plugs to see if I can use those rather than the timers. I put the smart plugs in the units and they appear to work. I have the lights off during the holidays. I tested them with holiday lights in the house that were on timer and both sets of lights for each timer come on at the same time. The current manual pull pin times have gained about 15 minutes in less than a month. Setup of the plugs - actual it is easy if you follow the directions. Of course, I did not. When I created my account and password, I kept using the new password when it was asking to connect to my wireless network. If you have to call support...good luck. They are oversees (maybe China) and rush to get you off the phone. However, it was my error. Scheduling - again it would have been faster to follow the directions, but you can figure it out. I linked both units to the app and both are set off and on at the same time each day. So far, no issues. For both of these times I have been home. I am going to test what happens when I am not at home for these times and also when my phone is powered off at these times. I will keep you posted. Away - they have a nice feature that lets the time vary when the unit powers on. This is so the connected light is not coming on at the exact same time each evening. I am not sure I will purchase more. I would like them at the holidays as I have lights on 6 different times. It would be nice to have them all on the same cycle and exact time. Not sure it is worth the price to be using them about a month a year.

I got this in 2017 as part of the combo with the echo dot, 2nd gen. I ended up getting another one shortly thereafter because I loved this thing so much. It literally changes all electrical things into Alexa-enabled, with voice or app control. We actually used it for our Christmas tree lights, and would tell Alexa to turn on and off the Christmas lights. It worked wonderfully, because our kids were able to partake in controlling the turning on and off of the Christmas lights. Although there is recommendation to turn on and off appliances, theres always a fear of having appliances turn on without proper supervision, with little kids in the house that can accidentally turn them on via voice control. The only device that would make plausible sense would be the coffee maker, which would require leaving fresh coffee grinds in the pot, and voice control every morning when you wake up to turn the coffee pot on so as to heat up the water in the coffee. Beside that, we have been only using our second TP smart plug to turn on and off a plug-in light in our daughters room. This would work very well with any types of plug-in lights, such as lamps, but because we have built-in ceiling lights, or daughters room is the only place with an additional plug-in light to use the smart plug for. This means we have let one of the two smart plugs sit around, waiting for Christmas again to be in use. The thing is, this smart plug was great when not everything is app or voice accessible, so literally a great purchase in 2017 and maybe through 2018. However, in 2021, if I were to buy an appliance or anything electrical today, there are already options for these devices to have already built-in Alexa-enabled ability. As such, the smart plugs are no longer as versatile or as useful as they were once when they were first introduced.

Here is my honest review of TP-Link Smart Plug: Pros: - Very Quick to respond from both the Kasa app, and Alexa. Have not tested with Google home - Has support for three pronged plugs, not just the two. - Very easy and quick to setup in the Kasa app! - The Kasa app has support to control the device anywhere in the world! Just need any kind of Internet connection or Cellular Service. - Sleek Design. Does not stick out like a sore thumb. Blends pretty well with most atmospheres. - Adds smart home control to any device with a plug! Whether it be a lamp, charger, light, or even a music player. - Very lightweight. Not too important, but thought I would add it just in case. Cons: - Very bulky. Will take up the entire outlet and the one above/below/adjacent to it. It is also very thick. If you are putting it behind a desk or a dresser, you would need to pull it away from the wall quite a bit. Not a compact device. - Makes a noticeable click noise when turned on and off. Not that big of a deal for me, but may bug some people. - The status LED on the device is not that big, so it is very hard to tell what color it is. Most of the time it just looks yellow. Overall Thoughts: I love this product. I have used this product for 10 months and still love it. There are very few cons, and the ones I listed dont bother me too much. They are just mainly me being picky. I think that this product could be used for a HUGE variety of products. It has so many uses. You can attach pretty much anything to it. I personally use it for a Himalayan Salt Lamp, and it works great. Do I recommend this product? Absolutely. Would I buy this product again? Yep! Should you buy this product? If the cons I listed do not bother you, then 100%! Go get this product!