Kasa Smart HS100 WiFi Smart Plug, Classic 1-Pack, White

Setup for the device is very easy and works on Echo devices. Setup for Echo devices include: 1. Downloading the TP-Link Kasa app on iOS app store or Google Play 2. Create an log in and password on that app 3. Sync the smart plug to the same network as your Amazon Echo. Follow directions on card included to sync: basically just holding down sync button and waiting for it to register. Then name your plug 4. Open Alexa app, go to Smart Home 5. Find and select TP-Link under Smart Home Skills 6. Log in with email and password you created in step 2 7. Go to your devices on Alexa App and find the device you named in step 3 8. After it syncs go to groups and add the device to it. Name the group something simple like lights Now by saying Alexa then lights (or other group name) on or lights off. itll turn the power on the plug on or off. The TP-Link Kasa app you downloaded has nice features also as you can remotely control the plug when away from home either manually or setting a scheduled time. You can also delete the app if you dont want this feature and it will still work on any Amazon Echo device after you have everything setup The smart plug is pretty large and fits well on the top plug of standard double 3 prong wall outlet. If you put it on bottom it will take up two outlet spaces which is not recommended unless you want to cover the top half. You can plug it to an external outlet hub, but know that its a bit wide also and may take up two plugs (unless maybe you plug it on the edge?). If you plan to plug it into an external outlet Id measure the dimensions first before purchase just to be safe. Overall the smart plug works as intended.

This review is more about the provider than the Plug. Purchased this item in December 2016 shortly after obtaining my first of 3 Amazon Dots/1 Amazon Flex. Installed the KASA plug shortly after receiving it. It was a little complicated, but then AI in general was new to me. Plug has worked FLAWLESSLY. I upgraded my internet somewhere in between 2106 and now. The gentleman from the internet service helped me update the few AI devices I had at that time. All were a piece of cake for him, except the KASA plug. It took him longer to get that one updated than all the others combined. I recently upgraded my modem and router when increasing my internet speed. The provider installed the new modem/router. I upgraded all of the 12 devices I currently have as peripherals for the Alexa Dots. Absolutely NO PROBLEM with my phone, thermostat, multiple Alexa plugs, Roku, TV, etc. etc. I checked with Amazon/Alexa department if they had any information about how to update the address info on the KASA HS100 plug. Unfortunately they did not, but they did provide an telephone number for the KASA Company. After being disconnected three times following long hold sessions to reach an a representative, I finally was on the phone with someone at KASA. Explained my need for instructions to reconnect the plug so it could be recognized by Alexa. After being given multiple. serially changing directions, 49 minutes on the floor under my desk in order to have plug within less than 1 of the modem, the plug was still not connected. The representative said that since I seemed to be confused he was going to send me an e-mail with written instructions. I asked two questions: If I couldnt follow directions with an expert talking me through the procedure, was it likely I could follow written ones? He ignored that question. I also asked more than once; how, since at no time during your fluid directions did we do ANYTHING that included providing the plug with my new wifi name/password, could we expect this to be a successful effort; which surprisingly he ignored every time I asked. I had successfully added a KASA app on my phone and opened what appeared to be a new KASA account during this time; neither of which helped with my problem. The second sentence of the e-mailed directions told me (without any directions as to how to do so) to create a cloud account. I have successfully avoided having a cloud account for years and years and alas thus didnt have a clue, nor understand the need since the plug has worked for years without the presence of one. I called back to the KASA Company and received a new representative who from direction #1 gave me an ENTIRELY DIFFERENT SET OF DIRECTIONS THROUGH THE ENSUING 50 more minutes under my desk. (Did I mention Ill be 79 next month?). One of the directions the 2nd fellow gave me this time was to enter the new WIFI name/password into the plugs memory. Hallelujah! I was optimistic. He also had me touching, pushing, holding etc entirely different parts of the plug this time. Another hopeful indication. He then told me we had added the plug to the KASA list. But what about Amazons list I asked. Not necessary he replied. I asked him to please give me 3 more minutes of his time while I toted the newly updated plug to the room where it was going to be used to see if it would communicate with Alexa. He said we didnt need to do that. It was added to KASA and it was going to work and could he help me in any other way. I am thinking I dont need to tell you that Alexa still could not recognize a link to a foyer lamp, though she dutifully kept asking me did I mean couch light. I quickly received an e-mail Survey regarding my satisfaction. I responded pretty much as above. One question was do I still need to be contacted. YES was the reply. Today I received another e-mail asking why I had not replied to the first one and was I satisfied. They did not receive my Survey response and apparently cant receive my response from today either. They wont let you respond via your regular e-mail, they provided an alternate system which obviously I also havent mastered. Ive only worked at a job for 23 years using a computer 12 hours a day for anywhere from 4-7 days a week. And I have used a home computer, sometimes two at a time, for 39 years more days than I probably should have. So it is understandable I suppose that I dont have a Degree in technology, and apparently only have a passing ability to follow directions that even a child would recognize as not going to be successful as provided. I am going to send the KASA Plug back to the company and buy yet another Alexa plug. To get them connected and working you need about 5 minutes tops and NO PHD in Technology. I recommend if you need workable, easy to use, understand, set up, and connect plugs to for Alexa to communicate with you START from Day 1 with only ALEXA Plugs. I have multiple ones connected to multiple items around my home and they NEVER fail and when you update you ALEXA WIFI information, it covers all your specific devices, all your plugs, etc. Separate items like Roku boxes, speakers, TV, etc are pretty easy on their own. Please save your self much grief, aggravation, and possibly a near serious brush with a stroke and buy ONLY ALEXA plugs. Alexa will appreciate you and so will your blood pressure.

I have several of the HS100, with the oldest now having been in use for over 14 months. They work well with my Amazon Echo units, although there are the occasional hiccups, the most frequent I expect are on the Amazon side. In order of frequency, the most common problem is telling the Echo to turn on or off a switch, and it responds with OK, but the switch doesnt take the appropriate action. Given my experience with the Echo and a couple of other smart devices, it seems the Echo simply sends the command without confirming it was received at the other end. As the app for the product gives clear feedback on the status of a switch, it is clear this should be possible, but either the Alexa API doesnt implement such a function or 3 different vendors have chosen not to utilize it. A less frequent, but perhaps more annoying problem Ive encountered lately is that when going from the living room the the bathroom, I tell my Echo, turn on bathroom (which is using a TP-Link wall switch) followed by turn off lamp as I approach the bathroom. For some reason it sometimes turns off the bathroom instead of the lamp in the living room, despite lamp and bathroom not sounding similar. While that issue is clearly on the Amazon Alexa side, it bears mentioned, as many buyers of this product will be using it with an Echo. The least frequent issue is the dreaded TP-Link is not responding. Thankfully, this happens rarely, although Ive noticed the single HS110 seems to be more prone to it than the other units, despite being only 8 feet from my router. I suspect that unit might have a defect, however, as it also sometimes has an issue with a device Ive just turned off coming back on (and sometimes then switching back off again after a bit, and sometimes repeating the cycle for a while). Although I have limited experience with it, the app seems to be quite reliable for control. As noted earlier, it gives feedback as to the current status of a switch. I also confirmed that unlike some apps (like the one for a couple of Voltson smart switches sold on Amazon by Etekcity), the Kasa app for the TP-Link switches works even without an internet connection. If you have an outlet in a location that is inconvenient to access, this benefit is not to be underestimated. On the matter of accessing the outlet, that highlights one of the benefits of the TP-Link vs. many other smart outlets: The manual switch is easy to see and access. In comparison to the other type smart switch I use (mentioned in the previous paragraph) which has a small unlighted button the same color as the body of the switch and located below the plug, the TP-Links lighted switch placed above is easy to find even in the dark and easy to access. The biggest downside of the TP-Link is its size. In standard outlet, even when placed in the upper socket, plugging anything into the lower one is problematic. I found I could plug in some standard plugs, but only if I pulled the TP-Link out at least slightly while doing so, and again while removing the plug. (The TP-Link could be fully plugged in while the plug was in place). I strongly suggest anyone using a TP-Link HS100 or HS110 consider investing in either of these outlet expanders:

Works smoothly with Alexa. After you install the TP-LINK software / app, Alexa is able to link with the cloud based TP-Link app and discovers the devices registered with TP-Link. Alexa will discover the device name(s) given at the TP-Link site. If you want to change the device name, because some may sound similar and Alexa has trouble to understand correctly, youll have to visit TP-Link to change the name and have Alexa possibly re-discover. I have a few of them smart plugs to switch certain lights on / off that dont have a dedicated light switch. If I remember correctly, the plug is rated at 1800 Watt and can switch heavier loads than light bulbs. There are other switches / plugs on the market that may be a little less expensive, but I didnt want to mess around with there link apps for security reasons. TP-LINK is in the business for network devices some time and I trust (hopefully) they made the app reasonably secure against hacker. I believe it is best to keep any of your skills to a minimum (in particular the free with adds), so I just use TP-Link products since they can be controlled by one app / skill. Each device acquires a seat in your router (with DHCP enabled IP-Addressing) also using the embedded MAC (Media Access Control Number) to keep it reasonably safe from intruders. Most routers can assign 255 IPs hence 255 devices. I havent tried, but one could probably run the devices on MAC. As of the time of this review, all is working as intended! Alexa can hear my commands over a distance of a little more than 10 feet, although I have to admit, she is a little shielded from my voice. (Placement for strong router signal) Since I am somewhat lazy, I purchased a second Echo-Dot with a little bluetooth speaker for my Bedroom. This way I tell Alexa to switch off my bedroom light and play some music for a given time. I also, have some difficult to reach light switches e.g. behind doors and replaced them with TP-LINK WiFi light switches.

OK, here is the scoop from a non-technical person. This is a great little gizmo although I think it is a bit expensive. The price I pay for being an early adopter of technology I suppose. It arrived packed well from Amazon. The product packaging is mostly recyclable cardboard and easy to open. The instructions are a bit vague, but with a little trial and error I got it working in about 10 minutes. Here are a few helpful bits of information. Yes, you have to download the KASA app to your phone. No, the KASA app is not available in the Amazon app store (shame on you Amazon); you must go to one of those other 2 app stores. Yes you have to create an account with KASA using your e-mail address, but so far I havent gotten any SPAM from them. Yes, you need your Wi-Fi password. Yes, it has to be 2.4 not 5.0. If you have X-finity (Comcast) you probably have both. Getting the outlet to work with my phone was really easy. Getting it to work with Alexa (Amazon Echo) was a bit confusing. There are all kinds of posts saying you no longer needed to enable the KASA skill. That is all wrong, you do. Once I figured out that was the issue, everything was easy. Problem for me was that I pushed the button to try and connect to Alexa and that restarted the discovery in the KASA app. No way out so I had to delete and redo. Not a big deal: hit the button, give it a name, pick an icon, done. HINT: Use a simple name when setting up the outlet. I named mine the lights. Now when I walk onto the room I simply say Alexa, turn on the lights. And like magic, the lights come on. If I had named it the northwest corner outlet then it wouldnt be nearly as much fun. As I get more of these, I may have to be a bit more clever in the names, but since I have just one, it all works out. As an aside, names are not lifelong commitments. If I ever want to change the name I can just push the button and pick a new name. What I thought was really cool was that I never had to tell Alexa the name. I enabled the KASA skill. I opened the Alexa app. From the home screen I opened the menu (the three lines in front of the word HOME) and then tapped Smart Home. It gives 3 choices, I picked discover devices. It asked me for the e-mail and password I created in the KASA app. Alexa took care of the rest. The usage data in the app is interesting, I guess. Like I said, I have a lamp plugged into it. It is kind of interesting to know how long the light was on, but I am having a hard time convincing myself I care. I also have not used any -f the timers or other features in the app. My main goal was to have a fairly cheap, easy way to use Alexa to turn lights on/off. And, although I think it is still a bit expensive, at least I didnt have to invest in any other hardware to make it work..

I love these little plugs! I have two of them set up in my living room, one for each light. I have them tied into Alexa so I can turn on and off my lights with my voice, which I think is the coolest thing. There was only one time where Alexa could not turn on or off the light and she responded by saying TP-Link is not responding when I issued the commands to turn the lights on and off. I think this is because Alexa requires that you enable remote access to be able to use Alexa with the plug, which means any commands Alexa send to the plugs are being sent to TP-Links cloud. This is ok as long as the cloud works, which it does 99% of the time, but my one concern is that if TP-Link ever shuts down their cloud the plug will turn from being a smart device into a dumb device. As far as setup, these were super easy to set up. I added them via the TP-Link Kasa app and gave them each a name, then added them in the Alexa app. I can use the plugs either with Alexa or via the Kasa app on my phone. If you enable remote access for the plugs, you can use the app to turn the plug on or off from away from home, which is nice so that I can turn on my lights before I get home so I never have to come home to a dark house again.

I sincerely regret the heavy investment I made in these (Tp-Link/Kasa) devices. Ive bought a LOT of the wall switches, smart plugs (both with and without energy monitoring) and lightbulbs (both white and color). I am so bloody sick and f****** tired of the steaming pile of dog poo AKA Alexa. Alexa NEVER works, is always going offline, showing the red ring of death while yapping that something is wrong. And its NOT my Wifi, I have THREE AeroHive AP250 mesh WAPs (very high power enterprise class device) covering a two story home of 1,200sqt per floor which is massive, massive overkill. So its NOT my Wifi, at all. Anyway, Alexa is complete and utter GARBAGE and is 100% unreliable. The only thing you can be sure of with Alexa is that it never works. I hate and despise Alexa with a raging passion like nothing ever before in all my 60 years on this rotten rock. Im just about two more “Sorry, I’m having trouble understanding right now. Please try a little later” blathering from taking a hammer to every freaking one of them in my house. I am permanently disabled and wheelchair dependent, I got these things to assist me, supposedly to make my life a little better. Theyve done nothing of the kind. A consequence of Alexa never working is that all these nifty Kasa devices dont work either, when I need them to! Alexa is garbage. Im so done with it. Im now at the point where I need to abandon Alexa and my dependency upon it and replace it with Homekit/Siri. I keep my iPhone attached to me at all times, specifically for fall detection. Siri responds when I request it but it can not control the Kasa app or the Tp-Link devices in my home. The other annoyance is that there is no local control ability at all. I tried hard to find some sort of like, wireless remote that will control things purely by local control, for like when Alexa isnt working, which is 1000 times a day! Im so bloody mad that I spent so much money on all this junk and it ends up being almost worthless to me. I think maybe Ill sell it all and replace everything with bluetooth controlled switches so that its never dependent upon a remote server or connecting to the outside world at all. Let me be clear, my complaint is that these things are locked in to Alexa, Siri isnt allowed access and Alexa is extreme garbage. With Alexa always broken these devices dont work. OPEN THEM UP TO HOMEKIT/SIRI !!!!!!!1 I wish I could send it all back for a refund but its waaaay past that time and Im to deeply invested in it to just trash it without an immediate, drop in replacement system. Bottom line, IF I had a way to do it all over again, I wouldnt even go down this path at all. There must be better ways than this.

Works as intended which is always a good thing. The only negative Ive found is that once you connect it to one device it and decide to use it with something else it does not want to connect with it. That is a problem. If you leave the same device connected all the time it should work great.

This item worked well for years with minimal problems. But when my modem died and I had to change the network I found out that you cant change the plug. They advise me to set up the new network with the same network ID and password as the old network. Since Id already set up the network and many many devices in my house I ended up just ordering a different plug. From Amazon of course. I will get it tomorrow

UPDATE: 7/11/2016 TP Link tried very hard to help me with the issue. I was in the middle of an interstate move so they had to close the case and I was to get back to them. I have not, because I dont need to. I plugged the switch that was giving me hell in my apartment, into an outlet in the home that Ive moved into and by luck or whatever, identical setup, nothing, and I do mean NOTHING in terms of settings have been changed or altered, and it operates fine. Normally the switch might work fine for a day or 2 and then pull its shenanigans and not work after that for no good reason. This is no longer the case. Ive had it going for about a week now and it hasnt faltered. I dont know if the issue could have been wifi interference (apt had many, many, many wifi signals. In my current home, Im only seeing 3 or so that dont belong to me and theyre very low; could have been power outlet issues though I tried several outlets and I tried moving the plug close to my router as mentioned below). So, sorry! I cant help anyone having the same or similar issues. I checked the firmware and it hasnt update. Really, nothing has changed except the environment in my case. The apartment I moved out of is a couple hundred square feet smaller too, so its not like I moved into a smaller place and this could be somewhat of an explanation. I cant explain it. Anyway, without any fixing, it seems to be working fine. Fair is fair, Im eating crow and retracting my post below. Ive taken a single star off because I had issues in the first place that were out of my control. This means that this just isnt a 5 star product. Not for me. A 5 star product for me works out of the box, thats when I love a product. Since it didnt work in whatever the scenario, it means that this could potentially occur to someone else. If I could take 1/2 of a star, thats what I would have done. Since I cant, Im giving it 4 stars. In the end, I like the product and I believe that you will too as long as it works as it should. _______________________________________________________________________ Just doesnt work for me. Setup is very simple, the product just doesnt seem to stay connected to my WiFi for some reason. For informational purposes, I own a Netgear X6 Scarab router. 2.4 Ghz wifi is rated at 100% in my bedroom, where I have one of the plugs. I also have a Netgear WNDR4000 which I use as well so that I dont saturate the X6s 2.4 Ghz band. Its also rated at 100% in my bedroom. They are on different channels and I have tried both networks to test the switches. The issue occurs on both. The switch only works at 2.4Ghz. Its a real mystery as to why it doesnt stay connected. Initially, I go through the ropes and set it up and it works perfectly for a day or so and then, randomly at some point after that, the light will go red and nothing can connect to it, not the app and not Alexa, obviously. Ill reboot it and it goes right back to red. I have to actually factory reset and set it up again to get it to work. The idea is great and due to good reviews, I purchased 3 of these. My idea was to put 2 in our bedroom, one for me, one for my wife and link them in a group. When she needs her light, she can just tell Alexa. When I need my light same thing. Sometimes when were both scrambling to get ready in the morning, both lights are on, so I or she can say Alexa, turn bedroom lights off and thats that. Our lights are on tall Chesters beside the bed so wed have to get up to switch them on and off otherwise or use remote wired switches. One of the switches is also in the living room so we can turn a light on from the bedroom before we walk out there if one of us wants to chill out for a while, catching up on some TV late night/early morning (generally me). Ive tried moving the switch to within a foot of the router and it does the same thing. Ive tried a Firmware Update, but there arent any currently. Ive tried rebooting my routers though I refuse to blame them. I mean 1. I can understand 1 router, but Ive tried 2 of them; its highly unlikely that 2 of my routers are at some fault especially when 2. No other product on the network has had any issues whatsoever and I have 25 wireless devices on the network. I would love to assign them a static IP but cant. Either way, I monitor my network and its not like theres anything trying to take their IP addresses. Even after they are reset, they get the same addresses again. Suffice it to say, Im at a loss here and disappointed big time. Ill keep them and hope that a firmware update comes that fixes them, but at this point I will neither endorse nor recommend them to anyone. If anything changes, I will definitely be back. +1 for the feature set, +1 for ease of setup, -3 for just not working.