McAfee Total Protection 2023 | Unlimited Devices | Antivirus Internet Security Software | VPN, Password Manager & Parental Controls | 1 Year Subscription | Key Card

First, I ordered this item on Amazon and never received and order status displayed as delivered. I called Amazon customer service, they sent me a replacement item (amazon customer service is good). When I opened the package, there is a sheet with product key and instructions to install. I followed the instructions to install the software, but it gave an error message and asked to call customer service number 1-855-572-2782 (In fact the original customer service number from McAfee website is 1-866-622-3911) to get it activated. When I called the number, he took my email id and the product code then said he will call me back in 15 min. Then after 30 min, I have received a miss call twice and a voice message from 1-979-413-4362. Then I called this number back, the person who picked up the call told me that he will guide me to activate the software. When I followed his instructions, he made me to install GoToAssist software and took over access to my computer. He opened the system configuration and changed some settings and told me to perform a list of things to get it fixed (you can see the pic). He also said that technical expert assistance required otherwise computer be damaged. Then, he said I have to pay 99.99 to get help from a technical expert. I said I’ll think about it and disconnected the phone. When I restarted my computer it started acting weird, started in a safe mode internet is not connecting, chrome browser is not working. I am reinstalling windows in my computer and clean it completely. However, I have purchased McAfee Antivirus straight from McAfee website in the past and I never encountered this type of issue. Everything was pretty straight forward. So be careful of purchasing McAfee here.

Have always trusted McAfee

Good price and it protected all my devices

I ordered a 1 Year Subscription PLUS 3 MONTHS FREE during Amazon Prime Day. I am rating it low because when I activated the subscription it only gave me 1 year, Did not receive the additional 3 months. Beware of the additional PLUS 3 MONTHS FREE offer!

Great value

Teléfonos, tabletas y PCs

This is to replace one I bought and didnt work ... thank you for sending it out so promptly... however the one I ordered originally was a 15 month subscription and this new one is a 12 month subscription. Bummed ... the other thing I didnt like was that it asked for a card number. I dont like putting it online and I prefer to buy them individually.

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The other reviewers saying this is a scam dont know how to properly use. You install the product using the key code. Then you will be lead to indicate if you want to install on other devices. You will get a email which you can then open on those devices and download and install the software. If you have McAfee on a device already you will have to uninstall first. My computer download promoted this. On my phone I had to uninstall first and then reinstall the new updated version.

Here is what you are buying; a day of heartache. Lets assume money no issue. Let the auto-renew run and pay $120 every year and dont mess with it. McAfee doesnt want to lose you as a customer so theyll be putting adds in your face every day 30 days prior to running out of subscription, offering to basically sell it to you for $60. BUT, you can buy an unlimited devices license for $30 here on Amazon. You should know that the McAfee website is made so you cant talk to a person. So if you are using this software on a handful of devices, and you dont want to pay 4x what new subscribers pay, you will be forced to uninstall your McAfee installation and reinstall a new installation. On each device. Bottom line, once a year, you will be spending a day if you have more than one or two devices uninstalling and reinstalling. If you are using a Windows system you run great risk with uninstalling software as complex as Antivirus / Firewall software. Currently my uninstall / reinstall has failed with error code 12152. It shouldnt be like this. Its designed to frustrate you into submission. This program isnt worth $30 or $60 or $120.