Microsoft Surface Laptop 4 13.5 Touch Screen - AMD Ryzen 5 Surface Edition - 8GB Memory - 256GB Solid State Drive with Windows 11 (Latest Model) - Platinum

Have had it for a week big fan of the keyboard super comfortable for typing and other applications. Does tend to run hot so keep that in mind but awesome laptop great deal.

Lo utilize por los tutoriales que mire. Pero tuve una experiencia dificil con el Keyboard porque no funciono. La reparo un tecnico en informatica y pague 120 Dolares . Ahora si funciona bien. Pero quien me reembolsara el valor de 120 $ que pague.

The Microsoft Surface Laptop 4 15 Touch Screen - Intel Core i7 - 32GB - 1TB itself is a decent product; HOWEVER, the one I received developed a horrible display problem.

I really like the size and style. The keyboard side has this really nice suede-like material that takes the style value up a notch. Really easy to work with. Love the touch screen. My only complaints are the short battery life, and limited number of ports. I seem to only get a few hours of use, if that, before I have to plug it in, and there is only one regular port and one C port.

I am completely appalled at the poor quality of the physical body of the new Microsoft Surface Laptop 4. After much deliberation between the Laptop 4 vs MacBook Air, my husband and I decided on the Laptop 4. BIGGEST MISTAKE in product choice and now customer service experience. No dropping, no trauma to the computer. One minute, its perfect. In its closed state, the laptop was tapped to point it out for someone to it. The next minute, the computer is opened to a cracked and shattered screen. We purchased this just over 2 months ago, and Microsoft Customer Service is telling me I need to pay $499 for a replacement with a refurbished computer, even though the site states that is when we damaged it ourselves. Despite explaining that we did not cause trauma to the Laptop to result in such a broken screen, the customer service agent basically called me a liar because there is no way a screen would have cracked like that without trauma. In the end, he said to go ahead and leave a review and hung up on me. I will NEVER purchase a Microsoft product again and will be letting everyone I know to avoid them and to buy Apple or any other product. My MacBook Air has been thrown around for work and Ive had NO issue for about 10 years. Ive had other brands of laptops that withstood much abuse. I cant believe we thought this Laptop could be a portable device as it is apparently meant to be gently fixed in position without touching it. But more anger provoking than the broken new device is the poor, rude, unwilling to help, and offensive customer service. Never again.