Microsoft Surface Pro 7 – 12.3 Touch-Screen - Intel Core i7 - 10th Gen 16GB Memory - 512GB SSD – Matte Black

Just bought one for wife. Its a really nice laptop/tablet. No regret.

So I received this laptop not too long ago, it had a small crack across the screen from the bottom right corner to the top. Since then it’s cracked more even tho I take careful care of it- I looked into this, apparently this is a reoccurring issue with owners of this item. I messaged someone in December/ early January and haven’t heard back. Besides that, I’m assuming there are hardware issues that have recently developed. It doesn’t handle zoom calls, it glitches and blacks out but doesn’t turn off. The call continues but the screen is black. I didn’t return it sooner because I desperately needed a laptop to finish design projects with deadlines. At this point I wish I did return sooner because I cannot afford repairs or a new laptop. If it weren’t for said issues I would love this surface pro, as an artist this is conventional.

It is the one I always long for. it is as excellent as Iexpexcted. it is A good purchase.

Bought for my daughter for school and graphic design. Works great and she loves it.

The screen size and weight is so light!

This is my second Surface Pro. My other one lasted for FOUR years w/o any issue - then it died... I was sad. Bought my new one..... ran like a champ and then randomly started shutting down. Checked with the techs... its your sleep mode setting - nope. Its your screen shut down - nope. Newest version... Installed, and no help. WHAT is going on Microsoft?!?! In my business, we need ease of use and no shut downs. It happens if Im idle for more than 5 seconds... so I have to constantly have my finger moving on the mouse pad... ridiculous wish they had a fix so I could NOT have to spend a chunk to get something that DOESNT do this...only Surface Pro 7s supposedly do this... :( Makes me sad.

The Surface gives me what I want. The pictures that were given, showed that the Surface had a USB C port but the surface that I got has a mini displayport instead. I checked and found out that Surface Pro 7 dont have mini displayports, I was sent the wrong Surface Pro.

Exactly what I was looking for and expected for this line of computers. The touch screen is the selling point for me -- I travel a lot and need it out in the field so to speak. Some of the software I use is designed for touch screens. At the same time I can plug in a USB mouse and play games like Overwatch at a smooth 60fps.

MS Surface should not have this problem. Had happily used Surface for 3 years and finally decided to upgrade from Pro 4 to Pro 7. Excited when the product arrived and, like other Pro lovers, carefully put on the screen protector before switching it on. Immediately noticed the strange, evenly distributed horizontal lines at the bottom, about 3/5 of the entire screen. Restarted the machine after setting up was completed, the situation got worse (see picture). Seller- please explain and provide a solution.

This one has been in use for less than a year and already has hardware problems. This is our 3rd Surface Pro, and they always die quickly from hardware issues. Thats 3 computers in a 5-year period!