The basic setup was good, connect with phone app- link to alexa. Perfect, however, theres no hint, icon or instruction on setting up separate control over each plug. Im in IT, , have multiple smart plugs - not clear. Tried FAQ with no luck. advise please.

My first impression was that this is a well-made product, and after several days of use I am enjoying it. However, the installation process was difficult. The included instructions are not helpful. It took me 20 minutes to get the Meross app to discover the device. Then another 45 minutes to get it configured with Alexa. (And I am a professional engineer.) I would buy this again only because Ive been through the process once. But if this is your first smart plug, Id recommend you go with something easier to install.

Update to a previous review: Had to upgrade rating to five stars. While a little disappointed initially, their customer service is fantastic. They really care about and stand behind their product. Could not recommend more highly. I bought two. Easy to setup. Works great. **** As a follow-up to my review, the vendor contacted me with their sincerest apologies and offered a full refund as my experience is not typical of their product. While still disappointed that the product failed after one month, they demonstrated concern and offered on their own to make amends.

This was an additional purchase, I have 2 others that have been working outdoors for a year or more.

Bought this to replace an older outdoor timer that stopped working. Very pleased with 3 outlets. Lights up my outdoor decorations and was easy to put on my Alexa app to schedule on and off times.

Works great - simple st up if you have set up smart plugs before, if not - still easy set up ..

Weve used it to control our patio lights . I have zero complaints about the hardware. Setup is easy, especially if youve used any other Meross device. The dimmer is very useful, as the lights are almost never needed at a full 100%. For instance, setting the dimmer as low as possible can keep the lights looking pretty, keep enough light to avoid tripping over anything, all while throwing less light to distract from an outdoor projector.

If I turned the light switch off, the smart plug would disconnect and would need to be reconfigured again and again.

I have bought 5 of these now. Very easy set up with the app and easy to integrate to Alexa. I have one plug that I need 3 different times for the power to come on and go off. It was easy to program to do this. So far I have had no issues with them. They are all outside and have good enough WiFi to work properly.

One completely quit working after 4 months. Otherwise theyre nice and easy to use/connect. I havent decided if Im going to give the Meross outlet another try so all outlkets are on same app, or just replace all outlets with a different brand. Maybe this one that stopped working was a one-off - who knows. UPDATE 5/10/2023: Meross reached out to me (without me needing to contact them) about the issues I was experiencing. They seemed genuinely concerned about my satisfaction with the outlet. They also wanted more information about the outlet itself so they could research the manufacturer of the components. They replaced the outlet and I had it asbout 2 days later. Everything is working as it should, and bot out the outlets are working perfectly. 5 stars on the outlet and the app. 10 stars if I could on Meross customer service!