Easy to use

My first impression was that this is a well-made product, and after several days of use I am enjoying it. However, the installation process was difficult. The included instructions are not helpful. It took me 20 minutes to get the Meross app to discover the device. Then another 45 minutes to get it configured with Alexa. (And I am a professional engineer.) I would buy this again only because Ive been through the process once. But if this is your first smart plug, Id recommend you go with something easier to install.

This company Meross cares about its customers and I love their products. As long as I been using them. We never had a prob at all. Most of the house is Meross here. As long as they keep up the good work. I will buy them. Hope all companies worked like this. Just keep up with your updates.

The directions on commands for Alexa and how to set them up needs to be improved.

Beware this Smart plug is not compatible with the Smart Life app. I have all of my smart devices paired with the smart life app that integrates with Alexa or Google. Its nice having everything in one place. In order to configure this plug you must use the meross app. After its configured you can share it with Alexa using skills. Im disappointed in this design. It suck having to use a separate app just for this plug. Otherwise it works as described.

I love the ability remotely control the outdoor lights in my grilling area without having to get down to manually plug them in each night.

I wish the App was more useful. It only allows for the very basic setting/programming. Fortunately, this device has been working without any issues since I bought it. But, when I had to make minor adjustments, I had a hard time logging back on again. A little panic there, but finally was able to log in. And, yes, it is still a very basic App :(

We have Christmas tree lights strung around the porch ceiling that we turn on and off every evening. We have two steps down from the house to the porch, and my husband recently complained that it was getting difficult for him to go out to plug in and unplug the porch lights every evening. About 6 months ago we got fiber optic internet and our first Alexa, so I bought my husband this smart plug. It took a bit to get it connected to our wifi, but once we did, we love it. Now he just says, Alexa, turn on the porch lights, and, BAM... theyre on! He can turn them off again just as easily. Hes thrilled with this plug. I hope it continues to work well for a long time to come.

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The dimmer works and the app allows you to set a time for on/off. However, I was not able to connect to my smart hub their the device app, or my smart hub app after several attempts.