

Pacific Image Electronics PrimeFilm PF1800U USB Film Scanner
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Just another reviewer
> 24 hourIve had this unit for several years, giving it light duty. Ive been happy enough with the scans it produces. Color and contrast are plenty good enough, especially considering Ive used it on slides some of which are 40 years old and some with inferior off-brand film. I had a bit of trouble with the software that came with it, but I was able to get a newer version from the web site, and that one works fine. Recently the sensor failed. I think Ill try a different one next time. Solid state components should last decades. 3.5 stars
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R. A. Wilson
> 24 houra
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D. Pintor
> 24 hourNot the most practical to use. If you can save up to buy a more quality one then I would recommend you do that.
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Robert Clinton
> 24 hourThe first Pacific Image Electronics PrimeFilm PF1800U USB Film Scanner I received was damaged and would not work at all. I returned it and was sent another as a replacement. The scans from this scanner are terrible. This thing is junk. I returned the second PF1800U scanner and purchased a Minolta DiMAGE Scan Dual IV. It cost a little more but was well worth it. The Minolta is wonderful I have scanned close to 9000 slides with it and have had no problems.
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T. Hobby
> 24 hourThis economical 35mm film scanner is exactly what I wanted and needed. I have a large collection of 35mm slides taken in Korea and Vietnam; this scanner allows me to convert them to digital images on my computer and either print, send or share with others. It has a great preview function and an adjustable quality feature. A great buy for the money.
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LLS
> 24 hourDont entertain the thought of converting 1000s or even 100s of slides with this . Software is poor , manual is lacking . At best , quality of scans is just OK if the slide or neg is perfect .. and the weather is good .. your mood is not bad .. moon is full etc. etc. Top notch film scanners with Digital ICE run 500.00 to well over a 1000.00 bucks . Most of these require a SCSI interface . When I got mine it was 75.00 MSRP , It was worth it .
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Maxine Beckwith
> 24 hourCant get it to scan. Unable to get it loaded properly. We had the product but needed the CD to download. So far, no luck getting the job done. Will call tech support..
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David O Hodgson
> 24 hourBefore buying this scanner, Id had some of my 35mm transparencies professionally scanned, which produced great results but was an expensive approach. I bought this scanner in the hope that it would allow me to produce reasonable-quality scans at a lower price. Unfortunately, although the software worked fine for me, the quality of the scans is so hideously bad that I gave up in disgust after a few scans. Here are some of the problems: 1) strong pink tint to every scan. Although this can be corrected to some extent in software, there is a significant loss of color spectrum that cannot be restored. 2) Poor dynamic range: rendering of shadow detail is nonexistent. The most astonishing thing is that I bought my unit several years ago, and theyre still selling this piece of junk now!
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Buzz Stephens
> 24 hourMy experience with this scanner hasnt been much different from what others have reported. Ive owned mine for about 5 years. From the very beginning, the scanner made a grinding sound, which continued for awhile until it warmed up (while grinding, the scanning mechanism appeared not to be moving). The software which came with the scanner produced less than satisfactory results. I bought Silverfast AI, which provided excellent images from both negatives and slides, but which (unfortunately for me) is specific to this particular device and will not work with my newest (replacement) scanner. After two or three years in the closet, the 1800u scanner was used again for some additional slides and worked satisfactorily (after the usual grinding). Two weeks ago, however, I again attempted to perform some scans -- this time without success. The grinding sound never did stop. Dozens of attempted phone calls to tech support were unsuccessful (the answering machine continuously reports that the staff is out to lunch). I did email Scanace (the manufacturer), and received a reply instructing me to open the unit and apply vasaline to the screw drive and the track bar. I did so, without success. The motor (as has been said elsewhere) lacks sufficient power to drive the traveling scan head. As the unit is out-of-warranty, the manufacturer wants a minimum of $75.00 to service the scanner (more if the problem takes more than one hour to resolve). I was offered a motor to install myself for about $18.00, but without any assurance that this would resolve the problem. I estimate that I have performed about 150 scans. Including the cost of the unit and software to use it, that figures out to about $2.00/scan! Definitely not a bargain!
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Robert J. Paul
> 24 hourI have one, It will NOT work with Windows 10. From PIE there is not any Windows 10 drivers.