Pacific Image Electronics PrimeFilm PF1800U USB Film Scanner

I purchased this item in 2002 to scan all the 35mm negatives that I have. The only problem is that the pictures that I scan comes out all pinky or funny colors. I tried using it for awhile but the awful picture quality was really annoying that I stop using it. I recently heard from a digital graphic person recommending that you should acquire all your digital photos in RAW format. As it is uncompressed and retains all the original unmodified data that you can use any photo editing software to adjust to your liking. Before the moment I heard it from the digital graphic person, RAW means nothing to me. You might as well speak coded language to me as this RAW terminology means as much to me as the coded language I mentioned on

I purchased this product and after it arrived I started to us it. It broke after the 2nd set of negatives. Luckly I got what I wanted in to it before it broke. The motor for the arm to move broke. The motor is to small and does not have the power to move the arm continously. I will not purchase another one. I will purchase the high dollar one with a return policy if it brakes.

Works food, bit lacks quality and misses the ICE chip that is very importante if you are an amateur without large knowegde (or time) in to photoshop.

This is not a bad item when you need to scan a couple, but its very slow and the resolution is not good. If you need it for your family photos it can be a good product, but you have to think you will need a lot of time, if I could Ill try to get one with autofeed.

I had the same problem with mine...I had Lamp Failure with very few hours on the unit(around 15 hours). I had lost my sales slip so could not get any help. I would have given this unit a 5 star rating because when it was working it was a great tool. Too bad the lamp life wasnt better.

I have purchased two PF1800Us over the past 18 months, because it seemed the only option in my price range and I need quality slide scans (flat bed scanners definitely not an option). Both units had lamp failure, the second one after only a couple dozen slides. Customer service is hardly an option; difficult to impossible to reach via their website and not terribly helpful over the phone. I had to locate my receipt and register the product by fax before I was allowed to ask any questions, and I still didnt get any answers. Needless to say this was terribly disappointing. On the good side, the scan quality is quite good, though the process is very slow and you may have to close down most open programs to get it to work. Interfaces well with Photoshop. Would I buy one again? While the new version with the ICE software is quite tempting, Id have to say no. Im looking for another, more reputable brand. Maybe a Minolta DiMAGE Scan Dual III. About a hundred bucks more, but if it doesnt break down it will be well worth the extra money.

All of the critical comments on this item are accurate, and many of those involve software. Picked one of these up for a few bucks (new in box with extra bulb) in 2004 or 2005 at GoodWill. The owner who dumped it had good reason apparently. Within a week I discovered updated software and everything was running smoothly. The original scans were disappointing. The original purchase receipt was still in the box and if memory is correct it was $160 or $170. The original bulb was fine so it can be assumed the owner was so exasperated over poor performance they ordered a second bulb - which was not the problem.

I have one, It will NOT work with Windows 10. From PIE there is not any Windows 10 drivers.

i had the same problem as others with this scanner. i used it for a few days and it worked great. i went to use it again a few weeks later and nothing. I manged to get a new one over the weekend and just plugged it in this am and it burned out. No more items from this company for me.

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