Sub-Zero Air Purification Cartridge-7042798

Open seal, box opened, dirty filter, glass in box. Paid full price for a new cartridge, got a dirty, used one. Contains mercury & it’s got particles inside the box!!! Dishonest business practice! Do NOT buy!!!!! Go through the manufacturer directly.

I ordered the first one, came broke. Exchanged for another, second came BROKE. I give up

DO NOT BUY!!!! COVERED IN SMALL GLASS SHARDS!! SHARD STUCK IN FINGER REQUIRED TWEEZERS TO REMOVE

Arrived broken with little shards of glass and, I assume, mercury, all over the inside of the box.

this is unsafe to use, question if oem

I wish this filter did not have mercury, and that the price was lower. It works but is very expensive.

This is the manufacturers item. It works best. Don’t use the copy cats. They are inferior and could possibly void the warranty.

Because of the negative reviews of the filter we decided to order directly from Sub-Zero. When we opened the package we were disappointed. There was grit all over the filter and you could hear noise when the filter was moved, suggesting broken parts inside. It really looked like someone had returned it after laying in the gutter. When we called Sub-Zero to return it, the helpful customer service representative told us that (1) the dirt was simply production dust which we should be able to simply wipe off; and (2) there were balls inside the filter so it should make noise when moved. She added that she took at least two calls a day on this very issue and mentioned that the packaging left a lot to be desired. The dirt did come right off and, once installed, the filter seems to be working fine.

Easy to install, helps keep the refrigerator fresh.

I read previous reviews about the inside being broken glass, thats the filter. I removed the existing filter that was installed in the factory and it was the exact same. Saved $ compared to ordering direct