Sub-Zero Air Purification Cartridge-7042798

I should have listened to the negative reviews. Unit arrived broken with shards of either glass or plastic all over the unit. There was also a rattling sound which makes me think something broke inside. Promptly returned for a refund. Will buy from Sub-zero/Wolf directly instead.

DO NOT BUY!!!! COVERED IN SMALL GLASS SHARDS!! SHARD STUCK IN FINGER REQUIRED TWEEZERS TO REMOVE

Because of the negative reviews of the filter we decided to order directly from Sub-Zero. When we opened the package we were disappointed. There was grit all over the filter and you could hear noise when the filter was moved, suggesting broken parts inside. It really looked like someone had returned it after laying in the gutter. When we called Sub-Zero to return it, the helpful customer service representative told us that (1) the dirt was simply production dust which we should be able to simply wipe off; and (2) there were balls inside the filter so it should make noise when moved. She added that she took at least two calls a day on this very issue and mentioned that the packaging left a lot to be desired. The dirt did come right off and, once installed, the filter seems to be working fine.

Works fine in my sub zero fridge. Easy install. Don’t listen to those people who complain about noise when the shake it or dust. That’s the carbon particles mo moving around inside, and sometimes creates dust on the outside, although I didn’t find any dust on mine

When we got our SubZero and filter replacement time rolled around, we got a filter that said it was comperable to original SubZero filter. Well, my husband looked at the original and compared it to the CHEAP one. He immediately sent it back. Yes, they may be pricey but worth the investment especially since we invested in a high end frig! No regrets AND it may affect your warranty if not using the proper filter.

Filter was dirty with some fine grit, and there was a rattling sound from inside the filter. Small clear plastic pieces were falling out. This is garbage.

Refill

This seller failed all basic requirements as a business owner. (1) Badly damaged item still shipped out without inspecting. (2) Failed business ethics. (3) Poor first impression. (4) No consideration. (5) Ship out a dangerous item that contains multiple tiny pieces of glass all over the item. (6) Try to kill customers by having tiny pieces of glass all over the item that can be inhaled into your lungs can cause lung damage. (7) Endanger to kids if touche it. (8) No consideration Why even Amazon allow this business to function in this environment.

This is the manufacturers item. It works best. Don’t use the copy cats. They are inferior and could possibly void the warranty.

this is unsafe to use, question if oem