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BobV
> 3 day$699. Used item shipped inside a UPS Store box. Scratches, rub marks, items inside used to welcome you to Briggs and register item are missing, all zippers undone. This was horrible. Happened on two pieces. I will just buy direct from B&R from now on.
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Marika
> 3 dayExactly as advertised. Roomy and easily movable. Have not traveled with it yet, but am looking forward to trying it out.
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LadyDevlyn
Greater than one weekThis piece of luggage is light weight, rolls easily, and the USB port that can connect to my battery in a special pouch were nice features. There were a few things that also were not so great. The case was very flimsy unless it was fully packed. When it was fully packed with clothes they expanded into the front opening meant to hold electronics. My laptop had to be shoved in and I didn’t feel comfortable adding my tablet to such a tight space. The interior also lacked any pockets that would normally be used for socks and/or intimate apparel. The only way to keep things neat was to use packing cubes. In such a tight space this was inconvenient.
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DoctorDoctor
16-04-2025Broke 3 pens,; Paperclips bent. 2mm needing needle and crochet hook BOTH bent. Stop making them in CHina. I am so pissed. I was counting on this suitcase and feel totally suckered. I thought it made sense to get a high quality suitcase that will last longer then the $99 specials at Marshalls but I will be heading there and returning this.
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jdog
> 3 dayThe luggage broke on the very first trip. Zipper tore completely off spilling all of the contents. Lifetime warranty seems good, but I cant trust this luggage on another trip. So theres over $400 completely wasted. And to add insult to injury the luggage is only one month old, they want me to pay to send it back for repair. Dont buy this brand!
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Daniel F. Salazar
> 3 dayThis is my 2nd briggs and Riley and very happy with purchase
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qazqwer
Greater than one weekGreat suitcase, but the box and suitcase arrived damaged. See the pictures.
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JHFECO Inc.
> 3 dayI loved everything about this luggage. Then on the way home, on my first trip with this luggage, the zipper broke and I lost a bunch of stuff inside that was not strapped in. I think it’s a poor design, the only thing holding this closed is the zipper.
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TCS
> 3 dayThis is a great piece of luggage. Very lightweight. Time will tell if will hold up to the extreme mistreatment it will receive from the airline baggage handlers. I would almost swear they do their absolute best to destroy as many pieces of luggage in a day as they possibly can :)
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Customer
> 3 dayThe product arrived earlier than expected also included a small gift has a token of their appreciation.