













Viotek GFT27CXB2 27-Inch Gaming Monitor | 240Hz Full-HD 1080p 1ms OD | 99% sRGB & 400 cd/m2 High Brightness | G-Sync-Ready & FreeSync | 2X HDMI, DP, 3.5mm | Adjustable Height, Tilt, Swivel, Pivot
-
Josh Hebert
03-04-2025So I have had this monitor about 8 months now. Its been great but running into a little issue where the monitor randomly shuts off for a second and comes back on. Everything is as advertised, 240hz, picture quality is nice but takes a lot of tweaking. The overall build it nice as well. Will update with how the RMA process goes. **Update So the RMA process wasnt terrible. I filled out their form online which then sent an automated email back. From there it said give them 24-48 hours to respond. Once they did they asked me a lot of the information that was already in the form I filled out, what was wrong with the monitor, and for some pictures. I did all that and they after a day or two sent back the RMA. I wasnt able to get it back right away but they were kind enough to extend the RMA another 30 days. I ended up needing to pay for shipping (they give you an option to buy a 15$ shipping label from them) and I had to package it all up. They were going to hold me responsible for any poor shipping and if it was damaged during shipping they would hold me responsible for that as well. So I got a small TV packing box and shipped it. They said once they received it it would take 5-20 business days to evaluate it. If they had found that the damage was caused by me they would charge me the cost to repair it plus labor. If the damage was under warranty they would take care of it. So about18 business days later I did receive the monitor back. It appears to be in working condition and from what I can tell at the moment the issue has gone away. There was nothing with the monitor stating why it wasnt working or what work they did. That information would have been nice to have as now I am guessing what they did. I am not 100% certain if they just replaced my monitor with a new one or just repaired it. The settings seemed all the same as what I had so I believe they repaired it. Feedback - Wish the RMA process was a little more user friendly. Doesnt make sense to make me fill out a form just to have me rewrite all the information all over again. Would have been nice to have not been charged shipping on an RMA issue. I dont mind even paying it up front but it would have been nice to have been refunded. I understand its only 15$ but it was a warranty problem to begin with and its the principle of the matter. Would be nice to know what actually was done to the monitor. Some kind of communication stating what was done to fix the monitor would be great. Overall I still like the monitor and the RMA process wasnt terrible. Could be improved for sure but they did take care of things. If the monitor has the same issue again I will update this review. I am bumping this review up to 4 star as I still do believe this product is good and the company did take care of things.
-
Chris B.
Greater than one weekI received this monitor and immediately noticed dead pixels. I set up an Amazon return and replace only to have the seller (VioTek) cancel my replacement twice so far. So much for their No dead pixel guarantee. Buyer beware.
-
Haskell Davis
> 3 dayCrystal clear.
-
Edem Djossou
> 3 dayI dont really dislike anything about this monitor really it does everything it and it looks very nice with HDR on
-
Leonardo Kling
> 3 dayLess then 4 months old and its white screen. Was great tell it just went white today. the replacement monitor i got in sep caught fire last night. this monitor is garbage dont waste ur money on it. the manufactur wont cover it eaither. bad product and really bad service
-
Angela
> 3 dayJust what I needed
-
Salizen
Greater than one weekMonitor had black screen upon opening package and plugging in. Several hours spent changing display settings and using different display cables/updating drivers to no avail. This model of monitor is faulty. If you read other reviews that arent bots saying best monitor ever youll see almost every review on the the monitor and subsequent replacement monitors all stop working within 4 to 12 months of purchase or dont work at all to begin with. Amazon should not be carrying and/or promoting faulty merchandise or the companies producing said merchandise.
Related products
