Virtual Architect Home & Landscape Platinum Suite

I bought it to design a one acre lot. Canʻt fit a lot that size into the work area, canʻt see the dimensions as I create lot lines or even after for that matter. Very steep learning curve, may be possible to do what I want to do, but I donʻt see how. Donʻt waste your money. Iʻve had several house and landscape design tools, and this is by far the worst Iʻve encountered.

On January 4, 2014, as part of a home office design project, I bought and downloaded the Mac version of Novas Home design software (actually I paid for it twice as I unintentionally downloaded the PC version before getting the Mac version--I never installed the PC version as I couldnt). I successfully installed the Mac version, and I then spent the better part of that Saturday trying to use it. I had used Better Homes and Gardens kitchen design software for the PC a dozen years earlier and found it very satisfactory. The Nova software was clumsy and I simply couldnt get it to do what it was supposed to do. My opinion is that it is a poorly designed product. I called Nova and asked for their advertised refund on the two downloads (this was on the Monday after I had downloaded and attempted to use their product). After a long wait, a lady told me that she would e-mail me the paper work that I had to fill out to get my refund. Following their instructions carefully, I completely filled out their three-page refund request with all kinds of information, affirmed that I had deleted their software, and e-mailed the form to them on January 8. Despite my making repeated, polite telephone calls and sending several e-mails over the last four months, I never have received my refund!

Horrible, horrible, horrible. Downloaded HGTV software. Have three computers, couldnt load it on any of them. Cant get refund. Tech support wants to charge you to help. Dont need to pay them to tell me its incompatible.

I hate the fact that you can install it but not get in to it without a code that apparently doesnt come with it. And the help click is $10 per question

Do not buy this product if you want more then a rough sketch.

I researched all the home design software on Amazon and mistakingly chose this one. The product works and really isnt difficult to use. It comes with a great users guide. It is more advanced so is not for someone looking for a basic program. The real disappointment with this program is the interior design portion. For having HGTV in its logo, youd think it offered great choices for design. However, the choices are minimal. This program has 100s of design options - not thousands. You can change the color and finish of furnishings, but not the style. There are almost no decorative accessories and you need to be creative in making a walk-in closet. One bonus is that you can download some additional elements and add to the program catalog.

Bought it the first time and one of the discs wouldnt install. Returned it and the same disc was also bad. Will return it and get my money back. This is crumby software. I give it 0 stars.

This product woks good for home use, however it is difficult to use unless you have some CAD experience.

Not worth it at any price. I bought it based on item descriptions but it definitely not user friendly . Still waiting on rebate after four months and six calls. I will avoid this company like the plague.

I find this software difficult to use since I have very little background in building construction. The software assist is a bit rigid. And in the end I get frustrated and close it. Eventually Ill learn to use it but, there is definitely a learning curve with this software.