Xerox VersaLink C400/DN Color Printer, Amazon Dash Replenishment Ready

If I could give this negative stars I would with out a second thought. Since February I have been dealing with nothing but issues. I have the XEROX VERSALINK C400 and it it TRASH. I bought this for my small business. It doesnt print black. I have dealt with the extremely laughable Customer service Xerox offers. Weekly I am told they are sending me a new drum, then also told their products are back ordered. DO NOT WASTE YOUR MONEY. They are selling a terrible product and have no support to help with their terrible product. I am out $700 for the machine and countless hours I have spent on hold with their terrible customer service. 10 out of 10 do NOT recommend.

Got this because I need to print a lot and often. First problem was it refused to work without a wifi adaptor.Fine spent the extra $50 to get that. [which lasted 3 months and had to be replaced]. After 8 months of working just fine it started acting up. Printings thousands of pages of random script, refusing to connect to computer, or just flat out not printing anything. Did every trouble shoot that is available from the company and it still wont work. cons Set up was annoying. Especially if you are unaware you needed that wifi adaptor. It NEVER connected to the wifi, i had to have the adaptor AND a cord to computer for it to print. Logs you out after a few minutes despite changing the settings. Jammed every 200 pages or so Just stops working despite being compatible it killed 2 USB ports on my computer pros: when it works it works great the laser printer was originally cheaper than buying new ink every other week. In the end I have this giant heavy pile of jink I cant use and cant get rid of. Highly disappointed in this overall. I needed a small business printer and got...junk. Either cover yourself and get the return insurance or find something better is my advice.

Tried several and returned them. We do a lot of duplex. This guy can handle it!

I purchased on March 5th of this year, 2021, and it is already broken. It will not feed anything through the bypass tray. This is a piece of junk. I do not recommend purchasing this printer!

Didnt even get to use... paper jam upon completion of setup... While unjamming an internal paper guide broke...

Latest versions will not allow non-Xerox toner. No one can afford to operate these printers using Xerox toner.

This is not a good home office option with the many layers of accounting and large network accounts for multiple users. If I wanted to print anything, I had to use wifi printing, that worked fine, but I had to email all the documents to my phone.

You all sent me a faulty printer that NEVER worked! HORRIBLE!

Printer was defective but they were so helpful in the return process.

This printer is good for super rich people who can afford the ridiculous ink prices and can afford to trash it when they eventually get the dreaded Fault Code 092-320 or any of the other myriad of fault codes these machines are known for. Support is no use when it comes to these errors and simply suggests to use genuine ink, replace the ink, or replace the drum. Yep, tried all of the above and the machine still gives the Fault Code 092-320. Its an impossible error to fix. The phaser 6600 has a very similar well known issue with Fault Code 092-670. Xerox is basically selling $500+ printers with $500 toner sets that still fail and become throwaway printers. Do not buy.