Acer 23.8” Full HD 1920 x 1080 IPS Zero Frame Home Office Computer Monitor - 178° Wide View Angle - 16.7M - NTSC 72% Color Gamut - Low Blue Light - Tilt Compatible - VGA HDMI DVI R240HY bidx
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M. M. Riley
> 3 dayI got this to replace a second smaller screen, and it sits side by side with my older Acer screen. i am amazed at the brightness and clarity. I now need to purchase a second to match as there is such a difference.
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Rohan Krishnan
Greater than one weekBought this when my company went remote-first. Its a really nice monitor for the price. Definitely dont recommend if youre a gamer or need to use professional design software regularly - but for the average user this more than does the job. Its got a nice slim profile and its a good size. Have used it for the past two years with no problems.
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Jenny Delamotte
> 3 dayThis is one of many Acer monitors I have purchased over the years. I never cease to be amazed at the brilliance and clarity that Acer delivers for the price. The monitor itself comes packaged very nicely in full wrap styrofoam with a screen protecting layer sheet wrapped around the monitor itself. When you take it out, it weighs practically nothing, and at first you thing Ehhh on the quality. But the nice thing is that the whole front of the monitor is all screen with a very very thin black frame. Dont let the light weight fool you, this monitor is no joke amazing. The base takes a bit of practice to put together. The bottom round portion is quite thick, metal, and sturdy with a heavy duty plastic arm that offsets the monitor. After it is put together its very customizable in angle and position. Its a little tricky to make sure the monitor really clicks in to the arm that supports it. If you have to take it back apart for any reason, just be aware there are little push points you have to depress to get the stand pieces back apart. That was the only time I thought of the arm as cheap because I thought it would break was in trying to take it back apart to pack away. But it proved to be very strong and I was impressed. When it is all done, its very minimalist looking and a nice addition to the office. I am very pleased and I would purchase over and over again.
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GB
> 3 dayI returned them, so anything I say will be limited in knowledge. Firstly, I got these because I was recommended them by a friend. This was my first mistake. Because I took my friends recommendation, I didnt read the product description and failed to realize these monitors do not have VESA compatibility. That in and of itself is not a deal breaker. I happened to have a VESA adapter on hand, but when I set it up... Yikes. It didnt work with the adapter at all no matter what I did. I dont know if thats the monitors fault or the VESA adapters fault, but after a half hour of struggle, I was getting frustrated. With the monitor connected to the adapter the best that I could get it, I decided to test the monitor itself by plugging it in and turning it on. That went about as smoothly as was expected. The monitor itself seems like it has nice quality, but for some reason everything on my screen was just off quality-wise. The resolution was incredibly wrong and could not be fixed no mater what I changed my display settings to. The color wasnt right either. A half hour of struggling with the display settings later, I was at peak frustration and turned the computer off to salvage my mental health. During this time, I spoke with the friend who recommended them, and we agreed it was time to return the monitors. I ended up turning the computer on one last time to print the return label, and at that point, the resolution was actually not terrible. I guess turning the computer on and back off again helped reset whatever was causing me problems. I actually considered keeping the monitors to try and see if I could troubleshoot the rest myself, but I ultimately decided to return them. In conclusion, I think these are probably good monitors. They just did not work for me, and I dont know if its because my monitors were faulty, my equipment was faulty, or if it was something else entirely. I personally just do not have the skills or knowledge to troubleshoot computer problems, especially when setting up a monitor should be a piece of cake. I ended up buying another Acer monitor, and it worked instantly with no struggling or troubleshooting, so take that as you will. 7/10 did not work for me but could have been great for someone else (maybe)
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Skrunch
> 3 dayLet me just start by saying this monitor in terms of price and image quality is very good. Its got nice viewing angles, a bright/vivid picture with nice colors, all three display ports/audio jack etc... its a matte finish too which is great for people who have keyboards that light up as it wont reflect onto the monitor itself like my last Acer H236HL did with the glossy mirror finish. That being said, this is my 3rd Acer monitor in a row that has shipped with exactly one dead pixel somewhere on the screen. The first one, an Acer H236HL from Best Buy, came with a dead pixel on the upper left of the screen and since I purchased that at Best Buy, I was out of the 14 day return window. I then decided to give Acer a second shot with this R240HY model since it hit all the check points I was currently looking for a monitor mentioned above as the glossy screen of the H236HL was a big hindrance in any area with light coming in. After a day of using it I did a dead pixel test against red, green, blue, white and black backgrounds and against blue backgrounds it had a dead pixel right near the center of the screen. As usual Amazon was great with the replacement without hassle. Unfortunately my second monitor came with a defect on the upper left. A black dot was now present on the upper left of my screen across all colored backgrounds. I contacted Amazon and theyve offered me a refund but no further replacement which is still great service by them as this is completely on Acer and not them. I really liked this monitor overall but I cant let a 3rd dead pixel in a row slide from the same manufacturer and will probably have to look for alternatives. Unfortunately a lot of people easily overlook a dead pixel or two, or simply never notice them but I find even one dead pixel a complete failure on the manufacturers part and I will inspect every background on a newly purchased monitor. Note: if you go through Acer RMA, they consider 10 dead pixels acceptable on 1080P screens and 16 acceptable on 2K screens, so keep that in mind when shopping with them. In conclusion, its a shame because I really wanted to keep this monitor as the image quality for the price is superb, but its pretty obvious where they cut corners to keep the prices down. I urge all of you to do a simple dead pixel test online after a few days of owning a new monitor as youre entitled to a brand new product without manufacturing defects.
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Sergio(blemishes)
> 3 dayBoth have great colors and working good for the price. But one have terrible white bleeding if you look it at an angle, other tan that works good.
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Joe M
Greater than one weekGood monitor, you get what you pay for...
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A. / B. Strauss
> 3 dayAt first the monitor was great. I loved the big screen, it seemed to be of good quality. I got it all hooked up on 1-3-16 and by 7-29-16 I had 2 red lines running through the monitor. I contacted Acer and they said Id have to ship it off to repair. Ugh, okay, not enthused about that, but at least its under warranty. Oh, by the way, YOU have to pay the shipping to get it reapired. Kay, so I believe in being peaceful, and behaving like any Christian should, with patience and understanding. Ive NEVER, NEVER been nasty to people in customer service even when I want to be. Well. . .I lost it with Acer and I turned into the wicked witch of the west over their you-have-to-pay-your-own-shipping-policy. Excuse me, if something goes wrong while its under warranty its YOUR responsibility to fix it. YOU ARE going to give me a shipping label. I shouldnt have to pay for a manufacturers problem. I won. They agreed to give me a shipping label, but when I went to print the shipping label off about 30 hours later, (I was busy the previous day, didnt have time to check my e-mail) the shipping label and tracking number was canceled. They canceled the label! So, moodier and nastier than before, I contacted them about that and let them have it. So they issued ANOTHER shipping label. I printed it. Had to go out and buy bubble wrap for my product (Which cost $17.00) and FINALLY I dropped it off at a Fed-Ex location. They received it, gave me e-mail updates on how it was going. They sent me an e-mail saying Your computer has been repaired and has been prepared for shipment. You will receive another eMail containing the shipping tracking number. Great, its been repaired! But, shouldnt they have written monitor not computer? Oh, well, whatever, its repaired. Yippee! I received it 5 days later with a letter stating, We are returning your product to you non-repaired because it was deemed a potential health issue. There is evidence that the product that was sent in for service has been damaged by a substance that may pose a health risk to our repair technicians and as such cannot be repaired by the manufacturer. Oh, but, If you are interested in purchasing a replacement unit, please contact such-and-such-email and a representative will contact you with pricing information. You effin bas***** I called them up immediately and YELLED at poor little Spanish Mary. What the heck do you deem a potential health issue? Dust? Cat hair? Windex? I didnt drop the dang thing in a nuclear pool! I told her I cant keep shipping this back and forth, its uneconomical for both of us and you better as he!! repair it. So she opened a new case and said she would e-mail me a shipping label and I could send it back off for repair. Well, guess what? That shipping label never showed up. If youre looking for a monitor, honestly, I would recommend going with an HP. Ive had to call HP up twice in the past month and their customer service has been far more outstanding than Acer. My printer had a print-head error, so they sent me a refurbished printer, gave me the instructions on putting the old printer in the same box my new one came in. Gave me a shipping label. They made it so easy and supplied everything. And then to make a long story short they gave me a free set of black and color ink due to some catridge problems I was having. Id trust HP to repair my monitor if something went wrong; Acer does nothing. Its a good thing I fought for the shipping label because I would have been out more than $17.00. I cannot tell you to not buy this monitor, but if you decide youre going to because its affordable and it has more good reviews than bad, keep in mind that with any purchase youre taking a gamble, especially with Acer products. If ANYTHING goes wrong, chances are remote that you will actually get the problem resolved. If they dont give you a shipping label the way they gave me one, and then if they ship it back to you non-repaired, youve just thrown $40-$50 away, if not more because there is absolutely no guarantee theyll fix your product when they receive it. Youll be better off buying a new monitor. For me, the stress isnt worth it. I gave up, which Im sure is what they want me to do. Im sad my nice, new monitor is going to be put away in storage and only used now for emergencies, (the red lines running through the monitor isnt the end of the world, but it is slightly irritating). While the monitor was off to repair my brother was kind enough to give me one of his old Dell monitors. Its pretty old, and you know what? It works great. I really like this monitor. The product when it worked was really nice, it was. I would have given it five stars. And I understand that everything comes from crap-a$$ China now. I know youre inevitably going to get bad stuff so I can deal with faulty hardware. Had I gotten the monitor back repaired it would have received a 3 or 4 star rating, but it was the customer service--or lack there of!--that really, really gets the 1 star because 0 isnt an option. Theres 0--Zero customer service. So like I said, if you buy it, keep in mind that if anything goes wrong Acer will not be there to help you. Youre on your own with this one.
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Reviewer
Greater than one weekVery nice quality for the money and works great. I made the mistake of not checking to see if it had a mounting plate on the back so I could attach to dual monitor stand and it does not have that. I swapped it with my husbands monitor that had the back plate and he is very happy with this monitor so it all worked well.
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Kyle Nelson
> 3 dayReturned this monitor because next to my dell monitor it was obviously lacking some color. For an office computer Im sure it would be fine but not for gaming.