Acer Chromebook Spin 311 Convertible Laptop, Intel Celeron N4020, 11.6 HD Touch, 4GB LPDDR4, 32GB eMMC, Gigabit Wi-Fi 5, Bluetooth 5.0, Google Chrome, CP311-2H-C679

This was bought as a gift so I can only relay the comments from the older gentleman for whom this was purchased. The big complaint was the letter on the keyboard were printed in loser case. He grumbled about touch screen a bit but as he got used to chromebook verses his laptop he has given it some praise. Cant really give any details as I dont pay much attention to his grumbles.

I tried to purchase a Chromebook much like this one from a different seller because it was cheaper. Well, the webcam didnt work so I bought from Acer directly and the laptop is perfect! I use it for school and it gets everything done (except respondus lockdown browser). I recommend it for anyone looking for a reliable lap top. (Ignore the bubbles in my screen protector, I know theyre bad) lol

I bought this for my child for school. The set up was fast, simple & sweet. The screen is clear and bright. It’s not too small like I thought it would be. I was able to set parental controls with ease. The keyboard is just the right size for her hands and the mouse pad has is smooth no glitching or delayed clicks.

I recommend. It works well. Does everything I need. Literally have no complaints. Price is reasonable too.

Just purchased in August and have to send it back because it will not power on. Had to purchase another power cord, because the one it came with died. Its fully charged & will not come on. Called the customer support... Did everything they told me to... Now have to send it in so they can tear it apart and erase everything on it and send it back... NOT HAPPY!!!

Locked up while on my banks website. Would not reboot. Tried a few days later after the battery died. Nothing. Shame because I was Chromebook would provide secure banking. Also, a lot of banks do not have apps for Chromebook. And using external storage is made intentionally difficult for no reason.

This was my second Chromebook purchase. Very good. Lighter and more nimble than I expected; flips from laptop to tablet really easily but still feels like sturdy construction. Very happy with this machine so far.

The screen was actually better than I expected, with good touch sensitivity and crispness. The camera is good quality as well. Overall build quality appears quite solid, better than I expected. Look, its a Chromebook, which are basically commodities at this point, and it does the job we use it for - surfing the web, Zoom calls, YouTube streaming, and an occasional low-memory game. I will say that it feels better in the hands (heavier, better screen) than our prior Samsung Chromebook, which felt plastic-y and light.

I dont like the keyboard very much.

Bought this for my daughter to use at school. She loved it while it worked, but after a year and a month the WiFi hardware died. Acer wanted to charge almost as much as the original purchase price to repair the hardware. No more Acer products for us.