Acer Nitro 5 AN515-55-53E5 Gaming Laptop | Intel Core i5-10300H | NVIDIA GeForce RTX 3050 GPU | 15.6 FHD 144Hz IPS Display | 8GB DDR4 | 256GB NVMe SSD | Intel Wi-Fi 6 | Backlit Keyboard

I bought this laptop when Amazon gave it a monthly payment option at the time.

The power supply has to be plugged in VERY firmly to the back of the laptop... It didnt look like it could go farther in, and the laptop wasnt charging. I pressed again really firmly and heard a click, then it finally started to charge.

DoA ! 1 Star for now . Purchased as a Christmas gift for my child and when she opened it and we got it plugged in . It will not power on or charge . It shows no indication of charging (the light is on not when plugged in. Tried troubleshooting but none of the suggested methods I found work . I Would not recommend this product

The computer came dead and unable to charge. A complete disappointment. And Amazon did NOT refund the purchase for days after I sent it back. I highly discourage a big item purchase through Amazon.

Bad experience

I just opened the box and wanted to set it up but guess what! Doesnt turn on, doesnt charge, doesnt do anything. I tried numerous outlets thinking that was the problem but nope. Just a very expensive brick. Terrible quality control.

Bought this to play games with friends since GPUs are astronomically overpriced and this laptop was extremely underwhelming. The screen is very dark and the colors are so muddled and muted. I expected more from a 144hz display. The GPU could barely handle running call of duty on the lowest settings at 1080p. The biggest downfall however is the SSD storage space. I opted for this model over a more expensive model because it was cheaper to add on an addition 2.5 drive than the model with a 1tb ssd from the get go. This laptop refuses to acknowledge any SSD I plugged into it. Save your money and buy something else.

On August 30, I bought ten of these laptops for my students. One of the students had a bad charger. I contacted Acer support on September 15. Its been nearly a month. No contact from Acer support. Im on support chat with them now and they said, I see no records of sending the charger because when you contacted us the first time, the device was out of warranty. Evidently, Acer only offers a 15-day support window. Im switching to DELL.

I purchased this item and it works really well. I love the design of the screen and the keyboard. The only thing that Im really disappointed with is the battery life, on the descriptions says up to 11 hours of battery life, the first weeks I had only 2 hours of battery and tan I had to plug the charger again. I called customer service and they told me that I needed to re-calibrate the battery. I was 1 day trying to complete the process and just gave me 2 more hours. Ill have to purchase another battery and change it because it was not was I was looking for, other than that it is perfect!

Right out of the box it didnt even turn on even after making sure everything was properly hooked up and secured.