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Patsy Pfeffer
> 3 dayGreat quality for the price. Decent battery life and I really liked the monitor. However pro inexplicably had a fatal fault within a month of purchase. Monitor started shutting down while in use, then an error message that a Windows reset was required and reset was unsuccessful and then would not come on at all.
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Jordan
> 3 dayMuy buen producto
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Emmett
> 3 dayScreen was beautiful, but had flickering. Also, updates werent possible for some reason.
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OldGuyJr
> 3 dayThis laptop was purchased Sep 1, 202 for my daughter whose previous, old laptop had died. With the pandemic, she needed a laptop to attend online school. The laptop worked great for the first two months, then one day just wouldnt boot up. Dead as a doornail. I contacted ASUS Customer Support and they issued an RMA for it. Got it back two weeks later, and it worked fine until Dec 11, 2020. She brought it out to me and showed me the laptop. The LCD display was pulling away from the frame! (see the picture). I called ASUS Customer Support and told the first person I wanted to speak to a manager, not her. A supposed manager called me back a day later. I explained I wanted a new laptop, not this one repaired. I did talk to a Lamar U. who told me I would be getting an email about a new laptop or a substitute if that model wasnt available. This morning I got an email from Tevon B. telling me ASUS in the S doesnt send new laptops, only RMA/repairs. I looed online, and sure enough the US Lemon Law applies to computers, so I replied with that information.
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Roman Soto
> 3 dayFor those wondering if this great little laptop will take 16GB of DDR4 RAM, the answer is it sure will!
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Julene Kay Miller
> 3 dayFit what I needed - documents - email - googling
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J P.
> 3 dayGreat
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Ashley L.
> 3 dayIts fast and good.
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S. M. Vennema
> 3 dayI use this for research so use a stupidly large amount of memory. The speed and memory are everything Id hoped for. The screen is nice and big. I wish i owned two.
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Dr. Cory Glover DDS
> 3 dayBought this laptop when it was on sale back in April. It had a pretty good quality screen, was lightweight and worked fast for a sub $500 laptop. Everything was fine for about three weeks, but then it started booting into BIOS screen every time Id turn the power on. It would require me to restart the system multiple times before it would boot back into Windows. Ive contacted Asus team, and they recommended I send it to them to get the drive replaced. Shipping would be slow due to Covid19, so I asked if I would be able to simply replace the drive with my own SSD, to which they replied yes, but I would also have to buy a restore flash drive from Asus so Id be able to use Windows again, which was another $40 or so. While trying to decide what to do next, the laptop randomly stopped charging. It would require me plugging and unplugging it several dozen times until it would start charging again. At this point I packed the system up in its box, and returned it to Amazon.