Dragon NaturallySpeaking Premium 11 Student Edition [Old Version]

Horrible and a huge waste of time. Bought it for my son and even after training the software for several hours to recognize his voice it was at best 50% accurate. Years ago I worked on a car navigation system that used speech recognition. I worked on the map database but used the system often doing testing. It, like Dragon, works best on a adult male voice. But even that system nearly 20 years ago recognized womens and childrens voices much better than Dragon. Oh and the included headset is junk too. When you complain they tell you to buy a better headset for another $100 or more. Save your time and money this thing is junk. Oh and even on my voice it was only about 70% accurate. junk junk junk

As other reviewers have said, it is impossible to verify the software for the student edition. Had to return it to amazon after many failed emails and calls to try get it verified. Worthless if I cant use it!

I ordered this on September 6th, 2010 and received on September 11. The product arrived with out the product serial number that you needed to start the registration and student verification process. Attempted to contact Nuance customer service and was told that it would take up to 2 days to get a response to my email. Got my email response 2 days later and the response seemed like they did not read the email. Finally, got to talk to customer service after having to take off work in order to call them during their service hours and was told that that I would have to send them a copy of the receipt and that they would send me a a response within 2 days after the request. Went to the web site to start the process and decided that it just wasnt worth the hassle. I sent the product bask without ever having a chance to use due to poor quality control and a cumbersome customer service resolution system. Would not recommend buying anything from this company unless you dont mind the hassle if you have a problem. I know several people who use Dragon Naturally Speaking and say it is a very good product but I dont have the time to deal with poor customer service if there is a problem. Buyer Be Ware. jthomas

I am a happy customer of Dragon 10. I bought the student edition of 11 for a student friend. I was shocked and embarassed by the process of trying to register the product. You know how much you hate those refund processes which seem like a scam designed to cause you to fail? Well, that is what this feels like. You need to provide a complete description of yourself, your school, scanned copies of your student ID, scanned copy of paperwork from the college showing your studentship to be current. And the icing on the cake? You are going to send all this stuff to a third party who appear to be outside the USA and tell you it may take up to 30 days. The instructions are tedious and strict, and the follow up emails if they do not like what you send are abrupt and unfriendly. Yeah, really nice. I like Dragon 10. I am totally shocked that Dragon have such a nasty process for the Student Edition. Especially as this was a gift for another person, it has been an embarrassing and unpleasant experience. And, the product still is not usable, you do not get a code to activate the product until this third party is finished grilling you. Nuance should be ashamed to go to a third party and allow their customers to be introduced to Nuance in such a way. A Student Edition only exists because Nuance wants to make a good relationship with a new customer. What were they thinking? Such a shame that their technical nous is not matched by a friendly approach to customers.

When you buy this product you have to send in different kinds of information in order to obtain a serial number which will enable you to install. If they dont, I guess, like your info they will not send the serial number, which means you bought this without being able to use it & out of the money you paid. No phone number on the box or info sheet inside. Online there is a number but they dont deal with the company that wants the info for the serial number. No help at all so far. Very upset at the company, before you purchase this product you should be told ahead of time that this info will be needed & may result in a serial number or it may not. Which means you are on your own.

Im Aiden and Im not a native English speaker. Just bought a copy of DNS Premium 11 few weeks ago. DNS was able to listen to what I have to say, after some initial training. I would say the time youre going to put into the initial training is very important. Ive registered myself at Nuance website, and their staff was replying to my questions, feedbacks in a very fast and good manner! So all in all, I got the value out of what Ive been paying for. I love DNS 11 so much, it ease out my pain on wrist and arm. Im not used to it yet, so whenever I want to try to correct something or talk to DNS about a command, it doesnt understand it. But overall, this is a very good software to be used. If youre a native English speaker, and you speak good English, and you have a lot of things to be typed out, then you would really want to grab a copy of DNS. Aiden Chong

i have a question about this, my son is a student at highschool in nj, and i am a principal at a school in nj. my question is can we get the student teacher discounted price.

The product does Not come with a serial number. You are instructed to go on line and submit your information and the product number. A few business days later you will get an email that will ask for a copy of your student ID card and other personal information in order to be granted a serial number so that you can continue with the long enrollment process before you will be able to use their product. I submitted everything they asked for but it is now several weeks later after purchase and the customer service people keep emailing me that they have not received my student ID information. I have numerous outgoing emails that I sent to these jokers proving that I did submit my student ID and the other personal private financial information that they requested, but still I have not received a serial number from them. The makers of this product are scam artists. I believe now that there is no way that their product could possibly work. Do not waste your time or money on this product! It is just not worth it. I gave them 1 star because there was no option for a zero star or a negative star. This company is very bad.

The product arrived quickly and in very good packaging. Dragon loaded quickly. This version works much better/fewer errors in voice recognition than older versions. Id recommend buying.

I have used Dragon for years, this update was worth it and got rid of some buggy issues I had with the prior version