I have a UEFI boot system, and I was relatively thorough and methodical when hardening my machine; I was very skeptical at first but at the same time not anxious to blow everything away and start over. I was very concerned about boot security, and wanted to take full advantage of the onboard TPM on my machine. I followed the instructions that came with the DVD, selected the desired account after booting to the DVD, and successfully changed the Built in Admin account PW, to blank, in MS WIN 10 Pro environment. I was then able to assign a new password, and ascertain the account configuration, keep or change settings, of which I kept all. I moved on to the next account, and changed all settings to the desired groups, permissions or privileges. So far I have not seen any indications of malicious code residing on my SSD. What was odd was, I changed the default account security policies to reflect that; (blank passwords) could not be used on local accounts. After booting to the DVD, and editing an admin account that was found, I was able to successfully login to the discovered admin account without a password… I quickly changed the password to a strong multi character password, and I’m now pleasantly surprised.

Unlocking customers lost password

Unlocked my laptop after l couldnt remember my password.

Did not work for me

This did not do well

did exactly what it says great easy step by step

i bought this because it said it would work on any computer to allow me to reset my password. i have a toshiba which i had not used in a couple of years but it did not rest my pasword

DONT WASTE YOUR MONEY NOR TIME

This product worked perfectly and as described.

very easy