HP 14 Laptop, AMD Ryzen 5 5500U, 8 GB RAM, 256 GB SSD Storage, 14-inch Full HD Display, Windows 10 Home, Thin & Portable, Micro-edge & Anti-glare Screen, Long Battery Life (14-fq1021nr, 2021)

When I received this item the box was completely destroyed then when I charged it and tried to set it up I couldn’t connect to the internet. When I ran a diagnostic on it the computer was missing the component that it needed in order to connect to WIFI.

I know I ordered the touchscreen but the laptop that was delivered to me has no touchscreen! Apart from that, this laptop is very lightweight and I love that.

This is the cheapest 5 series CPU laptop (Intel I5 or Amd Ryzen 5) I could find from a manufacturer that is reputable after nearly a month of laptop shopping (I bought it at a discounted price and not refurbished). So far I love the screen, it is full HD (No touchscreen) and is not grainy like the 768p screens. I use mine to record games with a capture card and it handles it like a champ. Even though it only has an integrated GPU, its quite decent if you dont plan on playing any GPU heavy or high graphics games, it can even handle capture card recording on its own for a very long time. It is very fast. Though there are times when it shuts off the network adapter for WI-FI and refuses to find network connections for the Internet, this might just be a driver update issue that can be fixed with a Windows update that I have yet to install, but I am not sure. This is the only issue I have. If I keep having this problems, I will update the review. But for now, I am happy with it, especially for just browsing and casual recording of games.

The Ryzen 5500U is a beast of a processor for this budget laptop. For those considering this laptop be sure to purchase an additional stick of DDR4 3200 Laptop RAM. To unlock the full potential of this laptop you must run it in Dual Channel with atleast 16GB of ram. You are literally missing out on 40% of the performance running this laptop on a single stick of RAM.

Bought this computer because it was advertised as windows 10, but when I got it, it was windows 11. Windows 11 is a completely new operating system and is awful. If you want windows 10, do not buy this laptop!!

Cant handle any USB devices, I thought it was the devices until I used them on my other HP and Mac. This is just trash. I had to get something in a quick amount of time to replace my other HP, Im done with PC laptops. Im ready to get back on the desk top horse. Im gonna throw this out the window as soon as I get a desktop.

I do not like the The trackpad and the keyboard. It makes a clicky sound that seems annoying. The sound quality is good. It is lightweight. However, it feels cheap for the price due to the keyboard And the trackpad.

This is a very basic laptop but works OK for many tasks. No lighted keyboard is a really missed feature.

Had this laptop for over 2 months now and its working like intended

awesome product thank you so much