LINEAR AK-11 Exterior Digital Keypad

The first one I received did not function properly. When the programming mode was exited, the LED did not turn red to indicate it was ready to accept my key code. Instead, the light turned green indicating it was receiving data entry. I sent it back to Amazon in exchange for another new one, and this one worked as it should. When Amazon replaced the faulty keypad, it cost me nothing. When ordering electronic equipment you should keep in mind that things dont always work right even when new. Even if you can buy it somewhere else for a little less than at Amazon, their exchange policy on electronics pays off. Im not a shill for Amazon, and I dont own any of their stock (unfortunately). Im just a satisfied customer.

Easy to program. Installed outside with no protection from weather. Has been through dozens of rain and hail storms with high winds. Never a problem. Works like a champ.

This has more features than most people will ever need. Its solid metal housing will prevent tampering. The only down side is it is a little difficult to install. You have to hold it up with one hand and attach the wires with the other. I recommend a second set of hands for the install

I had this keypad professionally installed about 3 years ago. We have only used it 20 or 30 times because we mainly use remotes. It recently started to send a constant signal to the gate opener causing it to freeze up. I called tech support and they will not even talk to me without me agreeing to a minimum $50 charge. I will be taking this piece of junk out and replacing it with a product from a company that knows how to treat its customers.

NEEDED HELP CALLED LINEAR THEY GAVE ME A VERY HARD TIME TO PROGRAM THE KEY PAD. I HAD TO BE AN INSTALLER NOT END USER. WOULD NOT RECOMMEND THEY AT ALL . VERY POOR CUSTOMER SERVICE.

Thank you! The keypad worked perfectly and was exactly as described.

Great Item thank You

These things work great.

This is a wonderful durable product, but can be a little intimating to program. And worst of all if you have any problems Linear who recently got bought out will no longer help you over the phone with tech support like they used to. They will ask you for your zip code and refer you to a dealer in your area who may or may not help you over the phone. The one I called in my area wanted $95 per hour with a one hour minimum and $35 trip charge.

As advertised!