LINEAR AK-11 Exterior Digital Keypad

Great price , product and service !

The back plate that the keypad locks into broke after 3 months.

Easy to program. Installed outside with no protection from weather. Has been through dozens of rain and hail storms with high winds. Never a problem. Works like a champ.

The AK-11 is a rugged keypad, that stands up to constant use for years. Programming is not too difficult, but near every functionality you would need is available. The only thing I wish were different is that the lighting was LED and not provided by a small incandescent bulb. We have 2, and have used them solely in our environment for at least a decade. One of ours, after good number of years, had the keys start to stick, and soon after the unit stopped working (The other one is still going strong!). Without hesitation, we replaced it with another AK-11. The price here on Amazon was good. The product came in perfect condition, genuine packaging, and operates as exceptionally well as we expected. We look forward to many years of use from this product.

Great product

It works well and all that, would have given this product 5 stars based on the keypad itself, but something is wrong with the keypad we have and I thought rather than spending a whole bunch of time guessing and checking to see if theres a broken wire somewhere, Id call tech support. Normal amount of garbage trying to talk to a human, which I do expect these days (not the reason for a 3 star review), I was told that if Id like to get help with this thatd Id be charged $50 to speak with a tech support person. $50 to help me with a product I bought from them?? Ridiculous if you ask me. Even with a new car that I buy from a dealership, they will check it for free. I would totally understand and be willing to buy new parts or a new keypad if necessary, but to charge me $50 when they may not even be able to help me seems like an absurd business model. I will not buy another Linear product, there are other products that perform the same functions and will work well that wont charge me to ask a quick question.

great

The first one I received did not function properly. When the programming mode was exited, the LED did not turn red to indicate it was ready to accept my key code. Instead, the light turned green indicating it was receiving data entry. I sent it back to Amazon in exchange for another new one, and this one worked as it should. When Amazon replaced the faulty keypad, it cost me nothing. When ordering electronic equipment you should keep in mind that things dont always work right even when new. Even if you can buy it somewhere else for a little less than at Amazon, their exchange policy on electronics pays off. Im not a shill for Amazon, and I dont own any of their stock (unfortunately). Im just a satisfied customer.

Good product, works well, a little confusing at first to get the programing, but after that it was a breeze. This is the second one I bought and the first lasted about 8 years before it went dead. Would buy it again as it is sturdy and you can program 480 code and delete the one you want.

I installed three of them in less than an hour in total.:Put in battery, remove old locks (4 screws) and put in new ones. Setting it up is easy too and takes a few seconds. Im only concerned about battery life or failure but this has to be evaluated later. In our case, with three doors, it is unlikely that all locks would become unusable at the same time so that Im not that worried and. Having not to carry around keys is nice. The lock has a mode where only one button needs to be pushed to open it. I think it would be nice if there was an additional mode, where the lock is disabled and so that the door is always open and no battery life is used. Also nice would be an option a user could chose so that if the battery would fail, the door would be open. Currently, the door will remain locked without power in the batteries. (an emergency plug is present which would allow to power the lock temporarily using an external battery pack and enable the lock).