LINEAR AK-11 Exterior Digital Keypad

We have 12 of these units around our property and they work great, both for man gate and vehicles gates. The problem comes in when we need to replace one, as we have over 100 codes. If you use the standard 4 digit code, as we do, that is 27 key strokes for each code... Do yourself a favor and use or buy a 12 V power supply, strip the leads to bare wire, and hook up the AK-11 on your desktop for comfortable (no bend-over) programming. Once done, disconnect and install the unit in place. You still need to punch in all those codes, but at least you can do it in comfort in your office or at the workbench. Enjoy!

good keypad

no problem

All that it should have been.

It works well and all that, would have given this product 5 stars based on the keypad itself, but something is wrong with the keypad we have and I thought rather than spending a whole bunch of time guessing and checking to see if theres a broken wire somewhere, Id call tech support. Normal amount of garbage trying to talk to a human, which I do expect these days (not the reason for a 3 star review), I was told that if Id like to get help with this thatd Id be charged $50 to speak with a tech support person. $50 to help me with a product I bought from them?? Ridiculous if you ask me. Even with a new car that I buy from a dealership, they will check it for free. I would totally understand and be willing to buy new parts or a new keypad if necessary, but to charge me $50 when they may not even be able to help me seems like an absurd business model. I will not buy another Linear product, there are other products that perform the same functions and will work well that wont charge me to ask a quick question.

I have used them, there a nice keypad but difficult to program, maybe just me. Great tec support and solar friendly.

The back plate that the keypad locks into broke after 3 months.

It was a replacement for an identical keypad installed in 2008. Works great

Purchased Mar 11, 2018. It has stopped working. Says product has 24 month warranty. Called Linear to see about returning for replacement. Linear SAYS I MUST deal with Amazon since I ordered thru them. When I go thru returns process on Amazon item shows NOT TO be returnable. SO MUCH for 24 month Warranty. CANNOT get to talk to an Amazon customer REP because THEY DONT SHOW A HELP PH NUMBER. VERY aggravated with AMAZON. We buy a good bit from Amazon BUT NOT ANY MORE. TO chicken to put a help phone number on website. THAT IS SORRY customer service.

Love having an automatic gate that works! We went ahead and hired a specailist to install this little number. Very much worth it! I am thankful everytime the gate opens and shuts.