LINEAR AK-11 Exterior Digital Keypad

Great & durable product for outside purposes.

It works well and all that, would have given this product 5 stars based on the keypad itself, but something is wrong with the keypad we have and I thought rather than spending a whole bunch of time guessing and checking to see if theres a broken wire somewhere, Id call tech support. Normal amount of garbage trying to talk to a human, which I do expect these days (not the reason for a 3 star review), I was told that if Id like to get help with this thatd Id be charged $50 to speak with a tech support person. $50 to help me with a product I bought from them?? Ridiculous if you ask me. Even with a new car that I buy from a dealership, they will check it for free. I would totally understand and be willing to buy new parts or a new keypad if necessary, but to charge me $50 when they may not even be able to help me seems like an absurd business model. I will not buy another Linear product, there are other products that perform the same functions and will work well that wont charge me to ask a quick question.

It was a replacement for an identical keypad installed in 2008. Works great

excellent pricing ..YAhOO!!

Costs more than the Mighty Mules and GTOs which caused many and mighty problems. These have worked flawlessly so far. Only catch was that I ordered a used one through Amazon Warehouse which was defective. They paid shipping back and gave full refund. Then ordered a new one from Amazon.

Great product

We have 12 of these units around our property and they work great, both for man gate and vehicles gates. The problem comes in when we need to replace one, as we have over 100 codes. If you use the standard 4 digit code, as we do, that is 27 key strokes for each code... Do yourself a favor and use or buy a 12 V power supply, strip the leads to bare wire, and hook up the AK-11 on your desktop for comfortable (no bend-over) programming. Once done, disconnect and install the unit in place. You still need to punch in all those codes, but at least you can do it in comfort in your office or at the workbench. Enjoy!

I keep these in stock

Replaced one run over by a car was easy to install and program

Directions are very confusing. Warranty is through the dealer. Under normal conditions the factory will only talk to a dealer. If you are fortunate enough to get the unit installed correctly--it works well.