LINEAR AK-11 Exterior Digital Keypad

Ive used the ak-11 before so its exactly what i wanted. Good product for the price. Im a happy customer.

The AK-11 is a rugged keypad, that stands up to constant use for years. Programming is not too difficult, but near every functionality you would need is available. The only thing I wish were different is that the lighting was LED and not provided by a small incandescent bulb. We have 2, and have used them solely in our environment for at least a decade. One of ours, after good number of years, had the keys start to stick, and soon after the unit stopped working (The other one is still going strong!). Without hesitation, we replaced it with another AK-11. The price here on Amazon was good. The product came in perfect condition, genuine packaging, and operates as exceptionally well as we expected. We look forward to many years of use from this product.

Great & durable product for outside purposes.

I have not installed this item yet but I already have one this is the second unit that I’ll be installing on my property the first one works great and I expect this one to as well

Even better than the last one I knocked off with the trailer.

It works well and all that, would have given this product 5 stars based on the keypad itself, but something is wrong with the keypad we have and I thought rather than spending a whole bunch of time guessing and checking to see if theres a broken wire somewhere, Id call tech support. Normal amount of garbage trying to talk to a human, which I do expect these days (not the reason for a 3 star review), I was told that if Id like to get help with this thatd Id be charged $50 to speak with a tech support person. $50 to help me with a product I bought from them?? Ridiculous if you ask me. Even with a new car that I buy from a dealership, they will check it for free. I would totally understand and be willing to buy new parts or a new keypad if necessary, but to charge me $50 when they may not even be able to help me seems like an absurd business model. I will not buy another Linear product, there are other products that perform the same functions and will work well that wont charge me to ask a quick question.

I bought this item as a replacement for the identical item for my self-storage business. The original finally gave in to the outdoor elements and it was just time for a new one :-) And a great replacement it is! Thank You!

Direct replacement for older unit and works great.

I had this keypad professionally installed about 3 years ago. We have only used it 20 or 30 times because we mainly use remotes. It recently started to send a constant signal to the gate opener causing it to freeze up. I called tech support and they will not even talk to me without me agreeing to a minimum $50 charge. I will be taking this piece of junk out and replacing it with a product from a company that knows how to treat its customers.

NEEDED HELP CALLED LINEAR THEY GAVE ME A VERY HARD TIME TO PROGRAM THE KEY PAD. I HAD TO BE AN INSTALLER NOT END USER. WOULD NOT RECOMMEND THEY AT ALL . VERY POOR CUSTOMER SERVICE.