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Prof. Alycia Treutel
> 3 dayHavent used it just yet...other ones we have... work great
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L. R
> 3 dayI thought these would connect to my HomeKit and be voice controlled like my Meross light bulbs. Alas, I missed the part about them not connecting. I have to control the outlets separately through the Meross app. Huge bummer. Otherwise they work fine.
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Rob-PHX-AZ
> 3 dayAs of 4-Dec-2019 (iOS 13.1.3), The Meross App will not let you setup devices using iOS 13 -- it says it can, it thinks it can, the app will give you some workarounds for iOS 13 - but trust me, it does NOT work. The developer must repair this issue and do some more testing with iOS 13, focused on setting up devices from new - thats all there is to it. Unless you have access to another (earlier iOS Phone or Android) do not buy! I easily setup all four of these using iOS 12, and it works perfectly - VERY fast, VERY easy in iOS 12. Once the Smart Plugs are added to your account, you may then control them using the app on an iOS 13 device without any trouble. The issue appears related to the app knowing you have connected to the temporary wifi network the Smart Outlet provides; there seems to be some new feature in iOS 13 that this app does not know how to deal with properly, so it keeps insisting you are not connected to the temp meross network, when you indeed are (and can even load the web page for the device - btw, the default credentials are admin / admin) In the help of the app, you are instructed if youre using iOS 13 to wipe out your network settings to make the setup work -- yep, didnt work - it just erases your wifi networks - which is quite frustrating. Oh, and dont go trying to install this app on an old iPad, they dont make an app that will install on an iPad, so, unless you have access to another iPhone or iPod Touch prior to iOS 13, or an Android device, you wont be able to setup these devices. Once you have everything setup (which if you have iOS 12 is a breeze) everything works wonderfully. The app is very easy to understand, its not overly complex - its ideal for something like a Christmas tree timer. You can easily create a schedule to turn the outlet on/off based on a time, or Sunrise/Sunset. Firmware updates are fast and painless. The app supports iOS shortcuts / widgets, which is nice. There does not appear to be any HomeKit support for this device - I dont really care, but some might. When it is confirmed the iOS 13 issue is addressed, I will revise my review, until then, this is a serious defect.
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Jim N
> 3 dayI purchased a bunch of these to control christmas lights all over the house. These smart plugs were some of the easiest things to configure in all my experience with smarthome products. They work excellent! I have them integrated with samsung smarthings and Alexa. I cannot stress enough how easy they are to use. I have had many other products that are a pain to setup and just do not work as advertised. Meross smart plugs are the best! I really like that the light on the side is un-obtrusive and the button to manually activate is also on the side and not obtrusive. you rarely use the manual button so there is not need for it to stick out. The app is excellent and allows full control over the smart plugs. you can customize the name of the plugs, pictures, etc. in the app. the firmware updates super easy. They connect to wi-fi the first time and stay connected. They just work! I have integrated 12 of them into smarthings with no problems. Alexa works flawlessly with them. I thought I would just use them for christmas lights but I find that I am also using them now for other devices I want to control with just a plug switch.
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Ray H.
> 3 dayWorks for a few days then have to do a complete reset..Quite annoying
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John E. Sharai
Greater than one weekThe plugs are cool. After the initial setup, they are easy to use and function properly. The only question I have concerns the fact that I bought two 4 packs of these plugs for $23 each LAST WEEK and now they are almost half price. Lost me at that. Especially when I talked to Meross community in the iOS app. There was supposed to be a special tag to click when purchasing. Not to be found. NOW they are on sale for like nineteen something with a 25% discount and an additional 5% for two. Not cool. Dont think Ill be back for more. Too bad, as the product is great. But with inconsistencies in pricing, I cant hang.
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Housatonic
> 3 dayHave a variety of Meross smart products, they all perform very well. Setting them up can be a pain though but be patient
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Joe
Greater than one weekI purchased 4 pack of these plugs and when I started using them one plug was not working. I emailed customer support on a Sunday evening and they got back to me in an hour which totally shocked me. I explained the problem and they suggested how to reset it which did not work. They asked me to send them a video of what I tried which I did and my Amazon order number. It was 2 days later they let me know they were sending out a replacement one. I was extremely impressed with their customer service. I purchased WeMo brand previously , and they did not work and their customer support was garbage they were sent back. Meross you have me as customer for life!! I just order 4 more plugs. Now for the product, price of these plugs are very reasonable and worked way better that I expected after trying WeMo I was very skeptical . They were easy to setup, it took less than a minute using their app and I was up and running. They were relatively easy on the Alexa side, had some issues but I think that was a learning curve. Now no problems at all. You can change the name of your plugs in the Meross app and Alexa picks up the new name very quickly with me making no changes in the Alexia app. I have been using them for 2 months and no problems. I like the Scenario feature in the Meross app which can also be transferred in the Alexa app/device too for even easier setup
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Amy Dodd
> 3 dayWhile my sons night light is on a timer, he usually sets the timer for 8 hours so he can have the light on all night. I got this so I could set it to go off when I want. I can also turn the night light off without tripping over the dog or pile of stuffed toys he keeps next to the bed. I used it for me as well. Setting up a small string of light so I can get up in the dark of morning and take care of things without turning on a big lamp or something. It perfect because I wake up and the room is light. It can be tricky to set up if you dont have your net set up. You need a 2.4 connection, not a 5. Most people can do this by accessing their router, but all you have to do is call tech support and they can walk you through that process. Once you have the wifi set up, the rest is easy.
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Isadore Cormier
Greater than one weekEasy to set up, easy to set up with Alexa.