Platinum Elite Hardside Expandable Spinner Wheel Luggage TSA Lock Hard Shell Polycarbonate Suitcase, Vintage Grey, Checked-Medium 25-Inch

The item seemed nice upon arrival but broke on first trip. One of the wheels doesnt rotate properly any more and a band (appearance only) ripped off. For the money this is ridiculous. Id expect this out of $100 luggage, not a piece costing this much. Going back to samsonite

Was a lifelong Samsonite owner and decided to try the Travel Pro Elite 20 in. shell with laptop slot. Overall very good. Used it on three plane trips and two conferences. The good: strong body, excellent four wheel maneuverability, expandable to another inch or so, fits perfectly in overhead bin and is compliant with FAA regs, so never a worry no matter which airline you use, or the mood of the staff at check in. Very good for a short trip, or a week long trip if you have easy access to laundry machines. If you add a Travel Pro duffel bag, it’s perfect. The bad: After seven months, I was sliding the zipper that controls expandability and the pull broke off the zipper assembly. That’s when I first noticed it was made of cheap fake leather. This is unacceptable for a high end offering of luggage. Samsonite always used sturdy metal pulls on their outside zippers. A zipper for expandability will always receive more pull and stress. Was Travel Pro trying to save 50 cents on a $430 item? I then noticed the interior compartment zippers also contain the fake leather pulls on their zippers. When packing, the compartments expand and these pulls will eventually break. I had to purchase replacement metal pulls with carabiner mechanisms. Totally unacceptable for Travel Pro’s top offering. Hence the deduction of two stars for durability. Other than that, a solid, good-looking piece of luggage. However, I’m seriously disappointed in the cheap zipper pulls. Shame on Travel Pro.

I have taken this beautiful, dysfunctional piece of luggage on exactly three business trips across two States and the expansion zipper is broken. So it accordions nicely on the luggage carousel but remains locked so still (barely) usable. Despite their stellar reputation I have had bad luck with this brand and will no longer use them myself or recommend to others. The fact that I cannot get my money back or get a repair or a replacement under any kind of warranty (Amazons Return Window closed after 30 days - nice) is also a major irritant. My only solace is that it was purchased with AMEX points and, so, will be turning to them for some satisfaction. In closing, Travel Pro is not nearly what they are supposed to be - good marketing plus questionable product quality = potential trouble exactly when you dont want it, like when you are traveling.

My old travelpro was just two wheels, but this four-wheel gem holds a lot and moves easily. I would have still liked a pouch on the outside.

The zipper broke the first time it was used.

I love this suitcase! Its been on several trips with me now and still looks and feels brand new. The exterior is durable and scuff resistant. It has clean lines with a minimal aesthetic. The finishes are all premium grade. The handle releases easily and has a smooth glide, no yanking it into place. The zippers all glide with ease and yet stay in place once youve secured them. The wheels are so smooth, this glides across any floor surface with no friction at all; they can corner, turn, and change direction on a dime, with little direction - it almost feels like this case is driving itself as it has just an intuitive response.

Now that we are traveling again I am glad I found this suitcase. Wonderful quality.

BEWARE: Purchased their Platinum Elite luggage ($400.00) and a wheel fell off after the second trip. 5 weeks after purchase. Rolling along to our car. Cant blame airline, no visible damage. Cheap China products. Cant return to Amazon (after 4 weeks) and Travelpro does not answer Customer Support phone, sat on hold. Left message to call back and NO returned call. Tried calling CEO goes to VM.

I would never purchase this again or recommend this item to anyone

Too expensive for its quality so returned.