SimpliSafe Entry Sensor (Pack of 4) - Window and Door Protection - Compatible with The SimpliSafe Home Security System - Latest Gen

Easy to install and works well

A great value package for the money.

SimpliSafe works great and these are trivial to install. 2 things. First, you need to add them in the order you want them to display in the app as you can’t sort the list. Second, the range on these is heavily impacted by walls and distance. SimpliSafe needs a booster.

Where do I start? How about with the false alarms. The smoke detector, the motion sensor, the door entry sensor, all of them have had multiple issues and caused numerous false alarms. The customer service is so bad that even if they call you to tell you the alarm is going off and you try to call them back you get put on hold, the whole time while police are being dispatched. The app is only available if you pay the full 26 dollars a month by the way, otherwise the system is an old school no frills local alarm only. Then try to cancel, took me three days on hold for multiple hours and only after being transferred twice did I talk to an account specialist who wanted to talk me out of cancelling would they actually cancel. And get this, you get billed 1st of the month, if you cancel before your renew time you get immediately locked out of the app with no partial refund at all for the rest of the month. This companys equipment is poor quality, their customer service worse, and their billing model is probably illegal.

Not as simple as it claims AND NO APPLE HOMEKIT SUPPORT. After a lot of research, we made the wrong decision and went with SimpliSafe. The videos and online manuals made setup appear simple. We purchased one keypad , 8 entry sensors, motion sensor, doorbell, door lock, and camera. Much of it was very simple to set up and some of it even very impressive. However, it is not even close to being as easy as they make it look. If your able to use a phone app, it is much simpler to setup than naming your devices with the archaic input on the keypad. Before I continue, let me reiterate that SimpliSafe does not work with HomeKit (Siri) although when we ordered our system this was supposed to be coming. Now everything I read says that basically Apple and SimpliSafe were not able to come to an agreement and there is no integration planned in the future (confirmed by tech support). This would have been a deal breaker as I would have never went with a system that doesn’t work with Apple. Back to installation, don’t expect a couple of hours to install it. Plan on a full day. The lock is not nearly as intuitive as it seems to install and none of the adapters were exactly what the instructions said we needed for our brand new construction townhouse. We picked the one that looked most like the suggested one and luckily it worked. You are actually replacing a physical deadbolt and this can take some time. The doorbell was very problematic. It repeatedly failed to connect to WiFi even though it is less than 8 feet from a repeater. The trouble shooter only offered the option of adding a repeater which we already had and was well within range. After less than two weeks the doorbell lost connectivity for no apparent reason. SimpliSafe support was very helpful even though they talk to you like you have no technology smarts at all, which is not my case. After walking me through a reset (tiny pin hole inside doorbell) that is not mentioned in any documentation I could find, we were able to get the doorbell back online and it has functioned correctly now for several weeks. Latest is that the camera has now lost WiFi connection even though the camera hasn’t moved and nothing has changed with our WiFi. After three tries to add the camera, it refuses to join the network. Again it has a very strong WiFi signal. Another call to customer support is going to be required to get the camera back online. Finally, the apps. We have the apps installed on an iPhone X, two iPad Pro’s, and Apple Watch 4. The phone app is just OK, but slow compared to other apps. There is no iPad app. You’re stuck with downloading the iPhone app meaning no horizontal use. Very disappointing. When the doorbell rings, I would expect the camera to automatically pop up on my phone. Nope. You get a notification and by the time the app opens and you can look at the camera, they are already gone. The Apple Watch app is totally worthless. It simply doesn’t work. Most of the time when you tap it is starts refreshing indefinitely. The couple of times that it did finish refreshing, the status of the alarm was totally wrong even though the phone had the accurate state of the alarm. Do your research and don’t believe all the recommendations that SimpliSafe supposedly has. There are several other security systems that I have send discovered, or are newer, that promise a better experience and Apple HomeKit integration. We use a different system in our vacation home that is far superior to SimpliSafe.

Super fast…5 minutes from delivery to download. Couldn’t be easier.

good product

Easy add to my existing system.

Easy to install

I needed a few more than I had originally thought. So this four pack solved that problem. East to install and set up. And all work perfectly just like the first ones I purchased. And they arrived quickly so I only had a couple days to wait before I could protect those last few entry points.