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Walter Peters
> 3 dayProduct was very easy to both connect to our network and to our smart speaker. We had 1 of the 8 plugs we purchased fail to install, but one email to the manufacturer and a replacement was at our door within 3 business days. Highly recommend the company and this product! Steven was our support rep, and he was amazing!
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Roberto Espitia Sanjuán
Greater than one weekTo create the account It asks for a cell number, you wont get the code if you are not in the U. S. I wanted to use them with alexa =(
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Aubrey
> 3 dayI’m so excited receiving this. I bought another smart plug from this seller and it was great. However, two of the plugs won’t work. I mean they won’t connect to wifi no matter what I do. The other two are working perfect fine so I’m guessing maybe these two are defects. I could’ve give five stars if the two plugs are working.
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L. Lefczik
Greater than one weekOK, I have not tried to make this work, but I am already lost. The first instruction in the tiny, confusingly layout manual that I was reading (with a magnifying glass) is: if you cant read (this tiny) manual, to go online and download the manual in pdf. I did that, and after 10 minutes of searching the site found a video on how to make this thing work. WOW! I cant hear as fast as the instructor is talking. Understand, I have been in the electronics field for 40 years. But this video is baffling. It shows things so fast that I gave up watching it. I will try to read the manual and update my review soon. UPDATE: OK, I downloaded and started reading the pdf manual. Set up was not as bad as I anticipated. I downloaded the third party app then linked with the Alexa Skill app. Things work fine. My biggest complaint is that shape of the plug. It can only fit one plug into a dual outlet - and it is surprising how many outlets are oriented the wrong way for using the plug.
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Stephanie Walsh
> 3 dayI was unable to get the app that comes with it to recognize it- which then made my Alexa app not useable. So I cant really say- but if nothing else the ability to set it up was not there. so as a normal plug with a on off I guess its ok.
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BComst
Greater than one weekMy l;ow rating had nothing to do with the quality of the product. It just ABSOLUTELY must have a 2.4 GHz network. I have a 5 GHz network and it will not work. Im sorry I couldnt use it because it reads as if it would be perfect for my needs.
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RJ
08-06-2025It works with Alexa, however, youll need to download and register for an account in another app. So actually, Alexa does not directly control the plug; Alexa integrates with your third-party account to control the plug,. Im not a big fan of needing another app to set it up, but it works. After its set up, you can delete the Kasa app if desired and it still works with Alexa.
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galaxytruckplane
> 3 daySo much better than the old style timers where you had to pull out pins to set it. Needs a WIFI connection. Difficult to program/get connected to.
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Joyce
Greater than one weekI can’t get them to hook up to my wifi
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Linda Amon
> 3 dayOnce it was programmed it worked ok but it was difficult to download