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Joe Meyer
> 24 hourI had to troubleshoot a controller and I emailed the address on the support paperwork. I got a reply and they helped us get back to being secure in our building.
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Abdul Muiz
> 24 hourThe product is easy to install and in great quality. Most important is the excellent tech support. Great product and great service.
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Jason Lee Vanosdol
> 24 hourWe have only installed 1 door so far, but this system works great. The added features like scheduling are perfect for our needs. We will be installing the other 3 doors very soon and then will be purchasing another system to add on. Support is great as well!
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Elaine
> 24 hourThe system has been installed for a year with virtually no problems except for one firm ware upgrade that was instantly addressed by Chen. Thanks Again!
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Znj communications
> 24 hourProduct worked really great and very easy to setup. i needed some assistance with customer support and they responded really fast through email. i had an emergency where customer wanted to do a few a changes and i got a response with in 15 min. i was very pleased with everything
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Dr. Alec Zboncak
> 24 hourExcellent Product! I high recommend it!
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rebelbah
> 24 hourHave several of these and all work great , and they have great tech support
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Mark Moore
> 24 hourChen has been very helpful and has answered all technical questions. We have multiple remote sites, automatic opening of mag locks during business hours, holiday schedule overrides, integration with fire system, and even direct API. Were so happy with the setup we are buying 4 more.
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Jon Lax
> 24 hourBought this system to control 4 doors within our office. The system was easy to set up and wire. Package came with everything needed. Software is user friendly. We did have a couple questions with the set up and tech support was excellent. Fast reply and knowledgeable.
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Dallas D. Hebert
> 24 hourWorks great easy to use and understand. Tech support works good also.