TCP/IP 4 Door Entry Access Control Panel Kit Electric Strike Fail Secure NO Mode Lock Enroll RFID USB Reader 110-240V Power Supply Box RFID Reader Phone APP remotely Open Door

I had to troubleshoot a controller and I emailed the address on the support paperwork. I got a reply and they helped us get back to being secure in our building.

Install was easy for us as this is what we do for a living. Have been using other suppliers but when I saw the price I figured I would give it a review and see how a low priced access control system would be. Software is a little tricky yet works well when you have some support from their tech team. I sent an email as I wasnt able to get one of the door strikes to engage. After about 20 mins I received an email back from Chen. Had the answer right away and took care of the problem in seconds. May give this product a shot for a client on a budget!

Tested for 30 days now with no problems

Tech Support for this product Is On Point. I had a couple questions regarding the programming of this access system. When you Email support, You will get a reply within a hour with A very Clear answer to your question. The product is GREAT, The support is GREAT. Thank you for your support.

Great product. Commercial grade. Big upgrade from ELK-M1 system. Needs moderate IT knowledge to set up Excellent tech support.

Chen Has been very helpful in getting the system working and we now have it functioning properly. Their documentation is a little confusing, kind of a language barrier. The equipment was simple to install and program.

We assembled 3 of 4 door access to Club House RestRooms and Pool Gate Access. The pool gate had to be custom built with weatherproof magnets but we have retired people in the HOA. HOA is Home Owner Association. Im retired 40+ years Computer and the Electrician is 40 year retired. We have it working with keyfobs and cards. Ive had excellent support when I needed additional documentation. I wish I had the complete manual up front but when I needed more info I received same day support. We are looking for a future Dock gate access but that will be next year. I can write a novel on this but it is working great.

Bought this system for a church. Installation instructions and setup from seller were very clear and helpful. Had a few setup questions for Tech support. Emailed them several times and their response was very fast and helpful. Would recommend this product for anyone needing to control access on four doors.

Not the easiest to set up, it took some time, but works as promised. This system is also very durable as weve been using it on a commercial door that gets a lot of traffic and the system has held up. Customer service has been very responsive and helpful! I highly recommend.

The best support