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D B
> 3 dayInstall was easy for us as this is what we do for a living. Have been using other suppliers but when I saw the price I figured I would give it a review and see how a low priced access control system would be. Software is a little tricky yet works well when you have some support from their tech team. I sent an email as I wasnt able to get one of the door strikes to engage. After about 20 mins I received an email back from Chen. Had the answer right away and took care of the problem in seconds. May give this product a shot for a client on a budget!
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Lynn
> 3 dayI purchased this product for a manufacturing facility. After delays (internal) in getting installed and operating, achieved that in the last couple weeks. Had to contact customer service on a couple occasions, but Chen was quick and informative on responding with the information needed. Ended up purchasing a 2 Door system as well, which we have running concurrently with the 4 door. Very happy with the product and support! System is operating as described and what our needs were.
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Tony Rivera
> 3 dayThis product and the support staff cant be beat. I am a systems integrator and this is a pretty user friendly system. In the installation process I had a few intricate technical questions and the support team was excellent. I will definitely buy another system for my next project.
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john
Greater than one weekInstalled this access control for a customer along with motion sensors on 4 doors and it works perfectly. I used Cat6 cabling for the exit buttons, mag locks, motion sensors and card readers and had no problems whatsoever. For the price I challenge you to find something better. I researched Access control systems and was unable to find anything else on the internet that compared to this for the same price. I literally saved thousands of dollars installing this myself, I got bids for this project for as high as $2000.00 a door. I had no problems with the instructions and the documentation. When I needed tech support they would answer my questions via email within a couple hours. The software is easy to figure out and was very pleased with the features and flexibility the software offers for programming access privileges. If you are a decent handyman and can decipher simple wiring instructions you should have no problems installing this on your own.
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OM
> 3 dayProduct is very user friendly and provided nstructions were clear and helpful. Seller is very responsive. Installed in a dental practice. Note that Im a Control systems engineer with a highly technical background.
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Andriy Kachala
> 3 daySystem was easy to install. Tech support was very helpfull
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suri h
> 3 dayNot the easiest to set up, it took some time, but works as promised. This system is also very durable as weve been using it on a commercial door that gets a lot of traffic and the system has held up. Customer service has been very responsive and helpful! I highly recommend.
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Humberto Falcon
> 3 dayThe videos and information in the manual explains everything. I was able to guide my team over the installation after go over the support provided. Wiring is well explained. Software have many options and easy to use. I am planing to add a second system for another section of the building
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Daniel S. Miller
> 3 dayThis was a fantastic find. We priced out a company to install a system and both bids came in over $9,000. It is solid equipment that works like a charm. The customer service was exceptional. The door strikes supplied did not match our door style. But customer support responded quickly and resolved our problem with a fast and spot on correction. You do need to run some wire and read some directions to make the system run. But, we put this system in two buildings and are very pleased!
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Matthew F.
> 3 dayI ordered this system to replace the system we currently had that was on its way out. I wasnt sure if I could reuse the locks that were already in our doors but I was able to which saved a TON of time. I swapped out the KeyFob readers and the controller board and after programming, extremely satisfied with the purchase. Ran into a couple issues that was user error and the tech support was extremely responsive, which is always a plus. Would highly recommend.