TCP/IP 4 Door Entry Access Control Panel Kit Electric Strike Fail Secure NO Mode Lock Enroll RFID USB Reader 110-240V Power Supply Box RFID Reader Phone APP remotely Open Door

Excellent live customer support even several months, even after the item was purchased. They will log in remotely and walk you through the resolution. Great product to secure you building.

This is my 2nd purchase of this ACS. My original works great. But the new model has a power supply issue. When I installed the 2nd ACS, the elocks worked intermittently. I immediately requested a replacement which was provided within a few days. Good replacement support. But the same issue occurred. I had my tech guys troubleshoot the problem and we noticed that the power supply is different from our 1st product. We put our own power supply in and the 2nd ACS worked just fine. So, the issue is the new power supply coming with the product is inferior. Needs a better power supply. Otherwise this product would get 5 stars.

This system is amazing, no matter what time of the day when I need help he always answer, 100% better then other companies. Will definitely buy again

This was a fantastic find. We priced out a company to install a system and both bids came in over $9,000. It is solid equipment that works like a charm. The customer service was exceptional. The door strikes supplied did not match our door style. But customer support responded quickly and resolved our problem with a fast and spot on correction. You do need to run some wire and read some directions to make the system run. But, we put this system in two buildings and are very pleased!

The product works very very well. If you read the instructions before beginning, it is easy to setup and troubleshoot. I️ had A question and received a response the very next day.

We have had this installed in the building for just over six months. It works great and gives us a log of our employees coming in and out of the building. I need some tech support today and they where very quick with responding and resolved the issue in a very friendly and fast service

This product works great support is great as well

Great Access Control System. Everything excluding the wire in included. Even for the novice. Support is outstanding and comprehensive. Highly Recommended.

good products very best services. called from oversea to trouble shoot my screw up.. if other product lack of supports buy this, you have first class supports. recommended my friend did buy another system. Thanks you Wood Chen for your 5 star services.

I had some questions on the setup (mainly wiring to the controller board). I was able to do a Skype call with support and he walked me through it. I got the system configured and ready to install. I will do a follow up review after the installation.