WD 2TB Black My Passport Portable External Hard Drive - USB 3.0 - WDBS4B0020BBK-WESN

Bought this in Sept 2018, it now will no longer do a back up. WD tech support is horrible! Would I buy again, well NO! Take your chances!

It seems to be doing the job, but its hard to tell if its actually backing up my files and where they are stored. I wonder if theres a simpler backup available. Nice size.

Dont buy this if you are a Mac user and not super tech-savvy. I bought this thinking that it would be compatible with my Mac (since it came up on a search for external hard drives for Macs...), but I guess I should have read the fine print better. When I plugged it into my computer Timeline said that it wasnt compatible. I tried to reformat the hard drive for my Mac using Disk Utility and directions that I found online but I wasnt able to because I kept getting an error message saying that the external hard drive was in use, even though ALL other programs were closed and I couldnt find anything that could be using it (even after disabling spotlight)... I gave up and figured Id just return it, but then I couldnt eject it from my computer either because it said that it was still in use. After consulting online for a long time, I saw that a lot of other people have this same problem. I had to turn off my computer to take out the hard drive. No way do I want to keep a hard drive that I have turn off my computer every time to eject.

No case. Kind of portable. Capacity is more than enough for the average person. Has not failed yet.

Just wanted to point out that all of this took place about 2 years ago, but I never got around to writing the review until now. It stopped working after a few months of usage. One day the drive wouldnt let me put anything else on it and everything I had on it could no longer open. I even ended up buying some really expensive recovery software to try to get my data back, but no luck. I then ended up formatting the drive which made me lose everything I had, but it wasnt life or death type of data so I just lived with it hoping that the drive would finally start to work again, but nope. I later contacted the Western Digital support team through their website which was a long and tedious process and tried to get a replacement through warranty. I had to pay to send my drive back and the new drive that got sent to me after a few weeks didnt work either so I honestly just gave up. It was just a painstaking process to go through and I just didnt want to go through it again. I ended up buying an external SSD from PNY instead which was way more expensive, but also way more reliable and has been working great for me for the past 2 years. I heard good things about Western Digital from other people, but because of this experience I wont be buying from Western Digital ever again.

I guess I should have listened to the majority of the other reviews. Unfortunately most of them are true. This drive stopped working amazingly quick. Now dont get me wrong, it still functions somewhat as a drive. But when I try backing up my drive that I bought this for, I get constant errors and it tells me to run chkdsks and all that jazz and that there are bad sectors all over the place. I run the chckdsks and use all of the tools they want me to, yet none of them return errors. Sometimes when you try to transfer large files as well, it just doesnt wanna cooperate. Very very disappointing. Ill be sure to avoid WD from here on out and see how badly Seagate and the likes fail me next.. Dont worry, Im sure they will perform roughly the same. But damn, I was real hopeful here. I have an old WD external that still functions pretty well, so I was hoping to get that same kind of luck. Oh well, cant win em all. And for this price, I cant expect too much I guess. Cheers.

This is my second My Passport. Its easy, just plug into your computer, and thats it. I have 3 external drives (WD) i from the 90s, 1 from 20006, 1 from Christmas and they all work and have never had any problems. Ive had Maxtor and Seagate drives and had many problems. So I am staying with WD and recommend them to anyone

I used this drive for backup and extra storage capacity. It mostly lived on my desk with less than a dozen trips from home to the office. Until recently I worked fine, now it only works sometimes and needs to be replaced. Fortunately I have a cloud backup.

Im a photographer and I bought this drive before a 6 week trip to India. I knew that Id need a backup drive and that Id be generating a lot of data (photos, video). In the end, I didnt fill it up... I barely used 1TB, but it was good that I never felt limited in my shooting by storage options. This drive, like my other WD Passports, was simple to use.... just plug it in and it appears like any other USB thumb drive would, with no external power requirements, and it didnt take up much room in my camera backpack. While connected to my Surface, it was fast enough reading and writing that editing photos was not uncomfortably slow.

Im editing my last review about the speed of the product. However, the rest remains an issue. The box says the contents include a quick install guide and software. Not there. Went on line and the brand isnt listed on WD site, but there are numerous blank squares (where a photo might appear but wont open) that you can click and find out what they are. Clicked though them and found the product. But the Quick Installation on the menu just comes up with a cover page and an address for the support site. Went to the user manual, and the instructions were sketchy. Lots of false starts trying to get program going. Finally called support #. Good news is that I got a real person right away and the support guy steadily worked the problem for a 1/2 hour, trying all sorts of methods, and eventually got it working. When I first tried the back-up, it was only 5% backed-up after 4 hours. I then figured out that it wont back up once the computer goes into sleep mode. So you need to be at your computer doing other stuff for it to back-up. Which means that it wouldnt back up at night when I would want it to automatically do that.