Acer Chromebook 15, Intel Celeron N3350, 15.6 Full HD Touch, 4GB LPDDR4, 32GB Storage, Google Chrome, Pure Silver, CB515-1HT-C2AE, 15-15.99 Inches

Received this chrome book only to have the operating system crash. Follows the google instructions to reinstall it, which did not help. Amazon offered to have me pay to send it back to Acer. Acer paid the shipping. Don’t know if the fix will work. I have owned the computer for two weeks and haven’t used it.

I bought this product for my wifes birthday in September, 2019. After a little more than three months the power cord began to break. I still works but clearly needs to be replaced. It was not subjected to any unusual stress but became damaged as shown in the picture through normal use. Pretty disappointed. It is otherwise a good computer.

Nice and sleek, fast and sharp image. Very satisfied with my laptop!!

I cant seem to get an answer as to why the box had been opened if this was a new product.

Well worth it’s price. It is an awesome laptop and I love it so much.

I love Chromebooks, I had the model from 2 years ago and when I bought another one I chose to spend the extra $20 for the touchscreen. Only thing I dont like is with my old model when the warranty expired I kept receiving updates that would crash the system. I finally got it working right but you cant have more than 3 programs running or it doesnt, I havent had an issue with this model and the touchscreen is amazing and works wonderful. Also this is the cheapest price I found for this laptop everywhere else it was almost $50 more.

The Acer Chromebook was easy to get started on right out of the box. I was surprised to see that the power cable connects to a micro-USB port, which is different than any laptop I’ve ever owned. I got this so my son (age 4.5) could visit some educational websites and learn to use a computer. He caught on really quickly, partly because he’s used to how a tablet works. The Chromebook doesn’t have a desktop, just a bar at the bottom where you can pin apps. I wish there was a way to enlarge the app icons – they’re too small to distinguish in some cases. I love that I can pin the apps my son can use, and hide the others (eventually he’ll figure out how to see all apps, but he’s fortunately not there yet lol). The battery lasted about four hours from a full charge, but he was watching videos and playing interactive games so it might last longer for someone who uses it just for email and surfing the internet. Great product for people who don’t need a lot of apps or for computer novices.

Good brand name reliable product under reasonable price.The tough screen is a great feature to have.

Absolutely flabbergasted for this chromebook. I bought two chromebooks for my daughters for doing so well in school and Amazon was great at a timely delivery. Received both and the first one worked for a minute while I was going through the setup. After I got to the wifi setup portion the screen went black and I couldnt get it to turn on. I called an expert and they had me check a few things. Long story short, the backlight wasnt working so they had me send it in for a warranty repair. Second laptop worked fine but the touchscreen didnt work. I thought I might have misread the product description so I chocked it up to a misunderstanding. But when I looked up the listing, it said touchscreen, the box said touchscreen... confused, I looked up the model and saw an unboxing video on YouTube and it showed the reviewer opening apps and using the display as a touchscreen. I reset the chromebook to factory settings and restarted. After the setup I tried it again, still didnt work. I didnt want to get stuck with a broken chromebook off the bat so I sent it back for an exchange. Got the exchange (3rd chromebook) in today and I plugged it in, booted it up, lights on the keyboard and everything... but no screen. Backlight not working. The same not working as the first chromebook that Acer had me send back for a repair not working. I have never had this much trouble with anything I bought from amazon. And I have a bachelors in IT and I work with computers for a living. I am very disappointed and I cant believe that I would get 3 defective chromebooks in a row. Im assuming acer will ensure functionality for the first one so Ill (hopefully) get to test that one. But this one is going back for a return and Ill use the money on a chromebook other than this model.

Kids like it