BroadLink Wi-Fi Smart Remote Hub with Sensor Cable, IR RF All in One Automation Learning Universal Remote Control, With a Mini Smart Plug, Compatible with Alexa, Google Home, IFTTT （RM4proS+SP4M)

I purchased this product after reading some blog posts from others that had used it to control non-smart devices. Im a fairly technical person and was excited about using this with Homebridge to add to my Home Kit ecosystem. I tried multiple times to setup the device in the Broadlink app but couldnt figure it out until today (over a month after purchase). Once setup, the basics were easy. The app prompted to update the firmware, which worked as expected. Over a month after purchase I finally got to try learning a remote. Broadlink doesnt have a partnership with my ceiling fan manufacturer (Stile) so I tried to manually add my remote (they also dont have a ceiling fan category so I had do this as a UserDefine appliance). The device was able to detect the RF frequency of my remote (which is not the same frequency as documented from the manufacturer) but when I try to learn a button it never sees my input. Im only leaving this review because Im past the point of return, literally. I cant return this item. Do not buy this. Their app is horrible (I didnt even mention how scrolling the list of appliances to add is not intuitive) and the hub itself just doesnt work.

I ended up adding the Sewell IR Blaster (https://www.amazon.com/dp/B074CNWJZV/) so I can control everything. ibroadlink.com/support - FYI your downloads dont work. Roku 4K streaming stick no codes, and cant learn - sent email. Optoma GT1090HR no codes, manually learned - screen uses RF different vendor unable learn codes - sent email. Unable to add additional buttons after setting up a universal Remote for device - sent email. Looking forward to hearing back. Hopefully once all codes are done the scenesmacros work. Also, very difficult to add the RM4 Pro device - it took about 20x attempts. It would have been nice to simply scan a QR and add the device vs. the manual setup that was required.

I used this bridge to control my smart shades. It works great with some fairly easy setup.

Delivered

Works like a charm. iOS app is reasonably easy to use. Added 3 blinds and set up Alexa routines in 10min. I did rename the On to Open since I am using it for motorized Roth + Allen blinds (with an RF remote... each blind has a built in RF number/frequency). The key in Alexa is to use Routines and a variety of Voice prompts. Alexa even recognized them as Shades! Example for raising all shades: Open Shades, Shades Up, Open the Shades (for my wife, she likes a variety of prompts). Add all 3 to one Routine so they all open at once (or close or stop). A single shade has a default of something like Alexa, Open the right shade (I have Left, Middle and Right but you could number them). You could use routines for other up/open/lift/raise/etc prompts. Much cheaper than the bridge that a big box store was selling.

Excellent!

Latest IOS App on iPhone 11 w/latest firmware would not get past first step in adding device. Kept saying connect to your homes Wi-Fi. I was connected to a 2.4Ghz SSID w/no complementary 5Ghz SSID. Called there 5x24hr support line to no avail. They never answer, it goes to some Spanish voicemail. All the videos online like like they are using a much older version of the broad link app.. I also dislike that I have to give the app permissions for geo location on top of bluetooth which both seem unnecessary. I get the vibe that this thing is just a cheap data mining utility for some Chinese company. Doesnt have a mature product feel. I would ABSOLUTELY recommend putting this on a segmented guest network. It only needs to communicate outbound unless you intend to use the Roku feature. I was excited there seems to be decent support for some advanced things like home-bridge etc.. but those are all worthless if the device wont even connect to the network. Im in the process of returning and going with a bond fan bridge. Unfortunately it costs 3x as much but at least I KNOW that works.

If you have a mesh router (as every mid-size home should), it will not work unless you can put yourself on a 2.4ghz WiFi! This device needs to get into the 21st century. Dont waste your time. I bought this because it got good reviews. Well, I guess those people had simple old school (pre-Y2K) tech. I am trying to replace Harmony because it no longer works with Alexa (G&^%# M%#@$ F^&*%ers).

This doesnt work, wish I would have returned it immediately, now its too late after trying to get support on the product and all they said was try setting it up again. It basically works when you set it up, then its like it goes to sleep by the next morning and it wont wake up until you try it several times if you are lucky. Bought a Bond bridge and it works EVERY time. Also works with my ceiling fan and Broadlink NEVER worked with my ceiling fan. Save yourselves time and just go for the Bond bridge. Bonds support is far better as well and responds same day.

Im using this to link my automatic blinds to Alexa so I can just say, Computer, open/close the windows and all the honeycomb blinds in my bedroom and master bath activate. So convenient! Set up was quick and I havent had to deal with re-establishing the link even after that big Amazon disruption a couple of weeks ago. I like the fact that its low profile and small size make it relatively inconspicuous, too.