Easy CD & DVD Creator 6

I have been using PCs since 1982. I have purchased many commercially developed software programs. Roxio and Easy CD Ver 6 wins first place as the worst program I have ever purchased. Technical support is a joke to say the least. I will NEVER buy anything from Roxio or any successors. I purchased this version in Sept. 2003 and have lost count as to the number of times I have installed and uninstalled this software. I tried calling the tech. support number and the area code had changed. They have no phone number that you can call without a credit crd number being used. There is no mailing address, save their legal department. I just wish I had been happy with version 5 which came installed on my new computer. The web site support is very lacking in assistance. Caveat Emptor is the best expression for Roxio Products. Find an alternate product that does the same job. The reason for one star is that is the least you can use, on this site.

I am very much into burning CDs and now DVDs with the help of Easy CD Creator 6. I have used many other burning software and have nothing but problems. Installing Nero 5 made me lose my drives and I was stuck in Tech Support hell......p. I also tried making VCD and DVD movies with Sonic My DVD and it was a very frustrating experience. With Creator 6 I was able to capture my video easily, add the content to the DVD Builder layout and I created a DVD with menus that played perfectly the first time I tried. I am telling you and hope you believe me when I say, this is the easiest CD and DVD burning application available hands down. I also forgot to mention the MGI photo application that is now owned by Roxio is also bundled as well. The biggest improvement over Creator 4 and 5 is the Audio application Audio Central which lets you rip MP3s and edit the MP3 file and ID Tags which contain all the information of the file. It compares to the audio features of Microsofts media player. I strongly recommend this suite of burning products to anyone that has a digital camera, video camera, dvd player, or wants to backup or create audio CDs. This application does it all.

Without a doubt one of the worst products Ive ever bought and one of the worst companies Ive ever dealt with! First, I created a playlist, burned it to CDR and everything seemed fine. However, when I opened that playlist the next day the songs were not in the order I had placed them in, some were missing, and there were two nameless tracks added (with no information in them). Second, when I tried to edit tracks using Sound Editor I got repeated failure messages saying Unable to Open the File for editing. It would not even PLAY most tracks and I got a message saying In Use Elsewhere. The Sound Editor also repeatedly froze up during editing sessions, which were then entirely lost! Hours of work wasted! In fact, the software locks up often regardless of what feature you are trying to use. I contacted their so-called technical support (Ha!) by phone and email, but still havent heard from them. I didnt pay for this. If I cant return it for a refund its going in the trash - where it will be right at home! P.S.: I would not even give this turkey one star, but Amazon does not offer the option of giving less than one star!

The appeal of this product was the addition of DVD mastering to its broad stable of capabilities. I purchased a DVD burner in late 2001 and have had a hard time finding a reliable, flexible, reasonably-priced DVD authoring solution. Roxio has come up with the best low-end solution Ive seen. First of all, it has no issues with my DVD-R/RW. burner, which already puts it a cut above the 3 other products I tried (OEM stuff that was included with the burner). The interface for the layout software may be just a bit too simple, though: it provides for an intro video clip (which plays as soon as your DVD is inserted in the player) and what appears to be an endless cascade of menus and sub-menus. The program provides a couple dozen menu themes, but there doesnt appear to be any way to create use a custom theme, and the provided themes seem to be based around a familiar chapter-style interface--more traditional menu navigation (ie, Play Movie/Set-Up/Special Features) doesnt seem to be an option. Basically, the DVD-builder is created to get your video to DVD with a minimum of difficulty, and a lot of flexibility is sacrificed to that end. Fortunately, the program seems to be able to handle just about anything you throw at it where content is concerned: I mixed MPEG files with raw DV footage, including a variety of resolutions ranging from 160 x 120 to 752 x 480, and the program just workhorsed its way through the job at the click of a button. Not spectacular, but workable, and a great way to distribute your reels to prospective clients. Ive played a bit with the audio side of things, too, recording a few old LPs to CD, using the DeClick filter to remove pops, crackles, and ticks, and the program works very well for that. The DeClick filter isnt quite as effective as Id like, but it does take out a good bit of the surface noise. Once the LP is recorded, breaking it into CD tracks is a trivial activity that can generally be done without manual intervention. One thing thats inexcusable in the audio program, though, is the lack of an undo function (if its there, I cant find it). Also, it seems that once a track is marked, theres no simple way to unmark it. Its not hard to work around these small limitations, but they really shouldnt be there in the first place. One thing I dont like about the whole package is the all-or-nothing aspect of it: it wants to put itself everywhere on your machine...in the Start menu, in the clock tray, on the desktop...and it likes to be running in the background whenever you boot up. If you use the drag-to-disc feature, thats not a bad thing, but anything that creeps into so many corners of my system makes me a bit antsy, and the fact that the ROXIOP.exe program prevents my Win2K machine from shutting down without manual intervention doesnt give me warm fuzzies, either. Im hoping a patch is on the way. Overall, I like this program a lot after a week--its easy to use, doesnt seem to consume too many resources, and does what most people are buying it for. Could it be better? Sure. Can you get something better for the same price? Not from what Ive seen. Addenda: I discovered the drag-to-modify nature of the track markers which allows the user to easily move or delete existing tracks simply by tugging on their flags. I also discovered an unfortunate glitch where the track markers are concerned: it seems that sometimes a tiny, split-second piece of your track will inadvertently get attached to the track marker, resulting in a short burp of sound right before the actual track begins. This would be bad enough to be a show-stopper, except that its easily corrected: if you have a burping track marker, delete it and create a brand new track marker (with no associated burp) in exactly the same spot. This has cleared up the problem for me every time Ive tried it.

I received the free version of Easy CD & DVD creator that came with my PC and it caused nothing but problems. After installing it and testing out the features I used the add remove programs to remove everything except the basic burning software. After rebooting I got an INACCESSIBLE_BOOT_DEVICE error. A google search using the error code showed that other users had the same problem with older versions of this software I am using version 6.1.1.7. Using the repair console and the online documentation I was able to fix the problem and get back into my system. Now when I reboot I get a DRIVER POWER STATE FAILURE BSOD and the system runs check disk next time it boots. Again Roxio easy CD creator caused the problem. They have a patch for this but they seem to be keeping it a secret. ([...] My biggest complaint is that none of this information is on their tech support web site. I found it using google. Maybe they should have a [...] to let everyone know how bad this software is. They have one for Compaq ([...]

I purchased the Easy CD & DVD Creator 6 Platinum Edition in November 2004, after Microsofts SP2 for Windows XP made my Basic 5 version unusable. Ive been exchanging emails with Roxio Technical Support ever since. I can burn a data CD only to a CDR (for some reason ECDC 6 does not recognize my CDRWs). I cannot copy a CD using the Disc Copier function. For some reason the ECDC 6 recognizes my burner only through the Creator Classic function. What is wrong with companies these days? They grab the money and run. Never mind whether the customer gets the functionality they are paying for. Ill be looking into Nero or Sonic, which Ive heard positive comments from live users. Amazon.com, on the other hand, is one customer-oriented company!

Been using Roxio for years, but found Corel Movie Factory 7 easier.

Seamless, fantastic, and stable. A solid addition to the computer. A bit more professional then the last version, Version 6 is flawless with Windows XP (SP1 needs to be installed) The drag feature is not only new but excellent. I would recommend this to any burner out there. make sure you read the requirements, and go to town!

I spent a lot of time reading the negative reviews for this product. I decided to buy it anyway. Prior to installing the software, I made a full back up of my system as other reviewers said that they had trouble booting up after installation. I am running Win XP Home and my installation worked without issue. I love the new interface and new tools available. I have not had one error or problem and the burning speed is about 25% faster than version 5. Make sure you completely remove all of version 5 before installing the new version and you shouldnt have any issues.

I have been using version 4.02 and have had minimal problems. I bought a new drive and #6 was inside so I tried it. Didnt like it - went to put 4.0 back in and now it wont read the drives. says there are no correctly configured drives. When I turn #4 off the drives work fine. Roxio needs to be smarter than this. Do not buy Roxio junk. The support is sub-par and they leave you with self help skills. Which means - you figure it out we cant. thanks