Joyway Carry on Luggage 8-Piece Travel Set,22x14x9 Airline Approved Suitcase with Spinner Wheels,Hard Suitcase with TSA Locks(20Inch Black&Red)

When the box arrived caved in on one side, I wasnt overly concerned, as this was hard sided luggage and is expected to survive the rigors of plane travel, right? What I found when I opened the box was extensive damage to the very flimsy plastic. I have a cheap carry-on that is made of much sturdier material than this and has made it repeatedly through last-minute tosses into a cargo hold on an overbooked flight. This, my friends, is total garbage.

The large case broke around the zipper with the first use.

Im so loving my new suitcases. Love the inside packets that come with them, and you will too!

The inside zipper broke on the first trip.

UPDATE: I was contacted by Joyway customer service and had a very positive interaction with them. They were very responsive and resolved this situation to my satisfaction so I’ve added a star for being proactive and providing clear communications. I really liked this bag, it is indeed lightweight and rolls quietly and smoothly-and it stands out in the crowd. I even liked the clothes packing system which I didn’t actually think I would use but they are handy. My issue as you can see in the photos is that it was damaged on my very first airline trip. The corner was busted through to the interior lining and I’m surprised that the wheel held with what was left. I had expected it to be sturdier from reading other reviews but it did not hold up. I admit that I did not take out any product protection, based on the positivity of other reviews and I am past the 30 day return window so it turned out to be an expensive bag when you count the cost for one use. Suggest the manufacturer reinforce the wheel area, and anyone considering purchasing this bag—take out the product protection, maybe that will allow you to get a return or replacement which I am unable to do.

Inner zipper broke at first use.

Perfect for a 3 week cruise

wheels of this luggage were very smooth and after using it for 2nd time it got rough and stuck and is not working .

I literally dragged this bag on planes, trains, and automobiles across Europe. It held up carrying it up and down flights of stairs and being pulled for miles on the streets to and from hotels. Barely a scratch on it!

No complaints about this at all About 41 hrs of flight time so far with multiple carry on time and it held up well. I would recommend. It’s light and moves well. Only weak spot is the handle but is expected from a collapsible system.