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SKRR
> 3 dayThe computer overheats to the point I cannot touch the upper keyboard. The computer is still under warranty - I entered a service repair ticket in June and never heard from Lenovo. Called their customer service 8/23 and was guaranteed a return call within 24 - 48 hours and have not heard back. I can understand unexpected issues with electronics but the lack of customer support is unacceptable.
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Mahelet Contreras
> 3 dayIve had this laptop since the beginning of 2020. I mainly use it for school, but it also works great for entertainment purposes. Other than a small dent on a corner from when my cats dropped it, the laptop has held up perfectly through the years. Its also fun turning it into a tablet.
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Ana Briceno
07-06-2025The laptop is pretty, but it gets stuck. I have few months with the laptop and it freezes sometimes, this does not happens with olders laptops. It’s very defective in that subject, and I can’t know what this is happen. Just sometimes or some days, the laptop does not allow me to work more than 15 minutes. DO NOT BUY THISSSS
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R
> 3 dayLasted a year, before it broke and got stuck in a boot loop. Wasn’t used for anything other than basic personal tasks
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Jhonathan Rodriguez
> 3 dayI have always been a Lenovo fan but my wife on the other had has always had Dell. I hoped to convert her with this Laptop and she loves it. First of all the build quality is amazing since it has an all aluminum body which feels very premium. The screen is awesome at 1080p but do recommend getting a screen protector if you will be using touch since it is glossy and will get finger prints. The one I used was Spigen Tempered Glass Screen Protector Designed for Asus Chromebook Flip C434TA on amazon which fit it perfectly after reading about someone doing the same.
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Laura Hutchinson
> 3 dayFresh out of the brand new packaging half the keyboard doesn’t work. “T”, “y”, backspace, both shifts, and caps lock are what I have noticed so far. Impossible to get anything accomplished with this. Immediately set to return it. Would NOT recommend as I’ve seen many post about keyboard issues as well!!
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Ervin Kuhns
> 3 dayI give it a thumbs up yesterday when I was setting everything up. But soon after that I noticed the battery wasnt charging as I had 60% charge last night and shut it off and left the charger on it and only had 40% this morning!!! POS
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Michelle
> 3 dayThe camera on the computer didnt work. I have to return it. :(
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Gabriel
> 3 dayDisplay, keyboard, speakers, and build quality is top tier. The speed is unimaginable.
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Cliff
Greater than one weekOrdered 6 of these for the City I live in so we could do Zoom Meetings and Town business because of Covid . I was elected to set these up for town use. The Laptops work great and do all we need....however....There is a BIOS update for these out of the box, it is all easy to do and installed fine .... but I noticed that after the update, my Battery was continually discharging even when plugged in ! I had to let the Battery get to 0% and shut down, then when I plugged it in it charged normally...... this happened on all 6 laptops we bought..... so be aware and do not Panic, simply deplete the battery and then plug it back in... would have been nice if Lenova had warned of this procedure !