Microsoft Surface Laptop 3 – 13.5 Touch-Screen – Intel Core i5 - 8GB Memory - 128GB Solid State Drive (Latest Model) – Platinum with Alcantara

So far, a great laptop. No problems. Just the delivery was a bit late.

It is quite clear that is laptop is not a budget laptop. There are features here that are worth your money, and some that you can find done much better in other laptops for cheaper. The laptop I got had no issues upon arrival.

Corrupted files caused the computer to not wake from sleep, if the computer was put to sleep while charging. Had to hard restart several times (everyday) until the 5th day when it was completely dead.

Had the computer for a few months now it wont turn on. Tried every trick there was online and no luck. It took me an hour of repeating the same hard start process over and over till it worked then my little brother showed me how to do disk clean and defrag and hopefully this weekly maintenance will prevent that issue.

Ive had this laptop for about 3.5 months before realizing this is not the same laptop as advertised.

Best laptop I have ever had. Super fast, feels wonderful and so slim and clean looking. Happy this is my laptop and loved the holiday special on it.

sleek and functional

I got this computer because I was desperate before the pandemic shut us down. Looked good in terms of screen, memory, and all that jazz. After purchase, I got some unpleasant surprises. It has ONE USB port. Even better that its on the left side of the computer. So, if you NEED to use a mouse for editing, or other reasons ... youve got trouble. Im right handed and I have to move the stupid thing around to get the mouse to work. Even worse, I need to save my work on a memory stick often. Cant run a mouse and a memory stick. So you need a hub. WHAT a hassle! Never ever will I buy a Microsoft product again. Anything I buy will need more than ONE USB port. What a joke! Learn from my mistake!

Have to wait to connect the WiFi for several minutes when computer turns on. Within the first month charging cord had to be replaced. Sometimes turn off and take a hard restart to turn back on. Other products are better

Only had the product for 4 months and it already is faulty and has constant issues, don’t recommend spending your money on.