Microsoft Surface Laptop 3 – 13.5 Touch-Screen – Intel Core i7 - 16GB Memory – 1TB Solid State Drive – Matte Black

It was all good.

I bought my laptop from amazon and I started having issues with my laptop almost within the month my screen started going black, fuzzy, and over heating. Amazon wouldnt replace the product. I bought the Asurion insurance and instead of giving me a gift card for my purchase, they replaced the motherboard. They did this even after telling me they would give me a gift card to replace my item. Keep in mind I bought my laptop in June and didnt open it until august when I started school. The problem only got worse and I kept having trouble and everyone had me between Amazon, Microsoft, and Asurion. At the end, I still have my so called new laptop with a replaced motherboard. Microsoft will only give you a refurbished if theres a hardware issue. Youre better off buying the product from BestBuy and price matching. At least at BestBuy you can get direct help in person at your local store instead of having to mail in your computer and just wait. I have spent over 20 hours dealing with customer service for this brand new computer that has already been repaired.

I cant even tell you how much I love this laptop! Ive never really been a laptop person--Im probably one of the last holdout still mostly using desktop computers. But Ive been starting to crave the convenience of a laptop, and so I was very happy to get to test this one.

Hate the keyboard. It must have been designed for girls. Battery does not last 1 day if you are surfing the Internet. Would not buy this again.

I bought the matte black 13.5 inch, i5 with 256gb of storage, 8gb of RAM from Best Buy. $200 off on a sale for a new laptop was pretty attractive.

This new Surface Laptop 3 is really nice. Very light weight and comes with a solid state drive for even more quick access to files.

I bought the laptop for my wifes job. She uses for regular excel and word documents. The laptop frezzes constantly and need restart. Terrible product.

Thank you for the quick delivery and the perfect product.

This review is focused on the hardware only, it’s not about Windows 10.

I am very pleased with my purchase. It serves both my business and personal needs well.