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Alex
Greater than one weekThe quality is not good, the printed kitchen list is incomplete, the com port cannot be used.
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J. Taylor
Greater than one weekI spent HOURS trying to install this printer with a MAC computer and still couldnt do it. The included instructions are worthless (misspellings, broken English). So, I e-mailed tech support, and they provided a different set of instructions that still didnt work. I was on with Apple Tech support for over two hours and they couldnt make sense of it. This printer Is Not plug and play.
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Brad
> 3 daySo the printer is not bad but the communication to get it hooked up is terrible. Then once I had added and downloaded the program to allow them to help, they couldn’t get it to work either - thank goodness my company’s tech support was able to dial in and route it. Works fine thus far
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Colin Williamson
> 3 dayEasy to install and did not need technical support, I have always been an Epsom printer but changed to this model due to all the features.
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Ps
> 3 dayIt was quickly delivered. I was having few doubts about the product but seller was quick on answering all my questions. Nice things about the product it is quick to set-up and easy to install. It has all the required feature which I was looking for. I am missing the following features and hope the next firmware can fix those. - Papercut option, right now it has setting on its software but doesnt allow you to set, left to right, right to left cut. It has by default right-left cut. - reduce the font size using the printer.
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Mark Shobe
> 3 dayThe printers are a good deal and seem like they will hold up. Tech support was easy to do through Whatsapp. When I had an issue they were there to help. Just remember they are on the other side of the world so you will be talking to them at nights. But it is a good savings and worth it!
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Rosy
> 3 dayPurchased this item for business use. Easy to set up. It is exactly what I needed and it is compatible with the cloud-based software that I use. Customer service so far is great and responses are quick and well detailed for better understanding.
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ash
> 3 dayThis is bought for business use, initial set-up was a bit difficult but once I got it connected it was smooth sailing. 19 months later, only issue I encounter is possibly needing the cutter replaced. Definitely recommend if youre on a budget.
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unique import and exports
> 3 daysorry i wasted 2 full rolls it kept on printing
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mateo
Greater than one weekIts so easy to use. I have used it for a week and Im happy with the product. Technical support services are very helpful and friendly. Definitely worth the money.