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Jennifer Tran
> 3 dayPrint as faster than any Pos printer but the price is half of other very good
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Laura C.
> 3 dayThe printer does the job seamless. Prints the receipts and cuts the paper very quick. Great customer support!
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Martin
12-06-2025I have had this printer for several years. Replaced my Start TSP100 which lasted for well over 10 years. It prints fast, crisp, and quiet. Cut feature is nice. Install was difficult on our network. I suspect it is a driver and software issue. I have had to reinstall it a few times over the years and sometimes it is hard to find it on the network. Or, I can find it but it but Windows wont add it but we figure it out. It recently started jamming when printing and was almost impossible to get it to open to unjam it. It is time to buy a replacement. At almost half the price of a Star, it is a good value, but I got half the life. Tech support was pretty responsive and helpful, although not real-time. Generally you send a message and get a message response later which is a little frustrating when you are trying to ring up customers or need tech support to remote log-in and fix the problem. I havent decided if I am going to get another one or switch back to Star. If the install issue was easier, I would easily give this a 5 star.
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ash
> 3 dayThis is bought for business use, initial set-up was a bit difficult but once I got it connected it was smooth sailing. 19 months later, only issue I encounter is possibly needing the cutter replaced. Definitely recommend if youre on a budget.
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Darlene hill
> 3 dayMy tablets didnt recognize
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Lacy R.
> 3 dayOrdered 3 printers. One came used (broken ports and written on), one wouldn’t print anything, and the other printed a continuous barcode that wasted so much paper. I had trouble getting them to sync up with our POS, as well. Returned them the same day we took them out of the box and ordered a different brand. Disappointing!
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Kole Willms
> 3 dayWe are online order provider. I bought this printer for my clients which is restaurant owner. This printer is working good, easy to setup, and good looking. The customer service is nice. Answer all my questions and its helpful. I will recommend this device.
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Alex
> 3 dayThe quality is not good, the printed kitchen list is incomplete, the com port cannot be used.
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Quan
> 3 dayi very llike printer, easy to install and hight quality
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mateo
> 3 dayIts so easy to use. I have used it for a week and Im happy with the product. Technical support services are very helpful and friendly. Definitely worth the money.