Norton 360 Deluxe 2023, Antivirus software for 5 Devices with Auto Renewal - Includes VPN, PC Cloud Backup & Dark Web Monitoring [Key Card]

Just paid money for this and feel stupid. yesterday I could go to my site and do business, after install ,,all i see is a bunch of wanabees pretending to be my site. I should have known Norton did not change. trying to use it, my computer is crashing left and right . to get support had to fill out all kinds of forms and I got this;;;;;; Service Unavailable - Zero size object The server is temporarily unable to service your request. Please try again later. What ever happened to the original developers who won awards...? Reference #15.5b72d17.1567179359.15418bce

I wasted the past 90 minutes trying to install this software. When I followed the initial steps, I was prompted to create an account but was told that my email address was already associated with an account. So, I requested a password reset 3 times and never received it. Then I spent 30 minutes with Nortons online support and they were unable to email me a password reset. They told me to reboot my computer which seemed like a waste of time and it was. As a workaround, I decided to create an account with a new email address and was able to do so. Then I was prompted to download the software and reboot my machine. So, I installed and rebooted but was prompted to install. I saw no indication that the software had been installed so I repeated the downloading, installation, and rebooting and was once again prompted to download the software. This ordeal was a 90 minute waste of time. I would expect much better of Norton.

Ive been a Norton user for a long time, going back to Norton Utilities in the 1990s. Their product is excellent, but the new automatic renewal program is a scam. Two months before the renewal date I went into my Norton Account to turn off the automatic renewal, which I did. Two days later I went back to my Norton Account to verify that automatic renewal had been turned off. It was not. I turned it off again. On recheck it still was not turned off. I let it go, knowing that the credit card on file had been replaced with a new card and number. Sure enough, a month before the renewal date Symantec had tried and failed to charge my account. Every day since then I have received emails and pop-ups imploring me to update the credit card info so they could process the automatic renewal. Fat chance. My renewal date comes up in two weeks, and I fully expect to receive a fantastic renewal offer. Too late. I just now placed an order on Amazon for Bitdefender Total Defender which I will install as Norton expires. A very long relationship is about to end. Goodbye Norton by Symantec.

I am updating my review - I attempted to install it. They told me from Norton help that I had a bad key (said it was geolocked - I later learned that meant it indicated it was bein used in an inappropriate country). Their techs solution was for me buy the program again (he offered to discount it to 25% of their regular purchase price -I said no, I wasnt going to pay again to get what I already bought). I filed a consumer complaint , and when they got that information, Norton paid a little more attention to my concerns. I was contacted by someone from Norton with more authority, and more knowledge (thats how I learned about geolock and what it meant). Based on their email recommendations, I tried turning off my VPN, but that did not work on my desktop. While I was unable to update my account to the new Norton on my desktop, I ultimately was able to update it on one of my tablets (30 feet away, and connected to the Internet via the same network). Once it updated, I was able to log in to the account on my desktop and install it on the desktop computer. The Antivirus appears to not be slowing my computer down. I have had no hits on the lifelock service yet. As for the password manager, it is a major pain, having to log in and reenter passwords multiple times for it to work. I will not be using that service - it is significantly more cumbersome than my current set up. If it had worked like this at first, I would have given the program a 4-star rating, only knocking off one star for the password manager. But because of the lengths I had to go through to get real support, I knocked off another star, but it is significantly better than the original 1-star.

What I like about Norton is it seems to do a reasonable job of protecting my PC/Info. Of course if someone has risky internet behavior, not sure much of anything will protect you. The worst thing about Norton is the Auto-renewal trap, $100 renewal fee. Its the main reason I dont want Norton to have my credit card info, I dont trust Norton with Credit card billing, they have shown they cant be trusted. First thing is to cancel auto renewal, stay current with Norton Billing, then hope for the best. I paid $9.99 for this subscription, not Nortons $100.

Have used in the past and continue to use and approve.

Ive used Norton antivirus/security off and on for many years, and the product seemed to be decent. I remember about 15 years ago they used to play annoying games with customers with a $10 or $20 mail-in rebate for their AV. They had all these rules you had follow to get the rebate. If you didnt follow their rules exactly, you would get a reply mail saying your rebate has been rejected. And you couldnt resubmit because the rebate periods were very short. Now theyre playing this new game when activating this product, where youre forced to enter a credit card number that will be used to auto-bill you for next year. At first, when I was installing this, I was a little confused when the message came up saying to enter a credit card number. I thought WTF, Im using a prepaid subscription, why are they trying to bill me again? I came back to this Amazon page to see if there were specific instructions and also read the comments from others who gave 1 star, then I figured it out. When theyre asking for a credit card number, its not very clear that the purpose of this is to bill you next year with auto-renewal with the credit card number you enter, where theyll charge you $60, what the renewal cost quoted to me was. Ill turn auto-renewal off and switch to another AV for next year.

Very difficult to cancel renewal. Will not take NO for an answer. Way too many upgrade feature addons angin will not take NO for an answer. Expensive renewal. Not interested in another year for these reasons

I have been using Norton for over a decade, to be honest, I have 25 years would and as far I remember I have always been using Norton since I get my first computer in 2000. Never had any insue with a virus and always, when I needed, the Norton support was kind, I recommend this antivirus. Do not fall in some peoples conversation saying that you can get free antivirus, etc... Because to be 100% sure you and your data are protected you must pay for one and Norton is the best, this one you will have access for 5 devices at the same time, so it is a really good deal! Dont miss the promotions that they make! I god this one for $10! (the license is 12 months)

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