SAMSUNG Jet 75 Pet Cordless Stick Vacuum Cleaner, Lightweight w/ Turbo Brush, Mini Motorized Tool, Removable Battery, Powerful Cleaning for Hardwood Floors, Carpets, Area Rugs, VS20T7512N7/AA, Silver
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Dana808
> 3 dayI tried 2 stick vacs and returning them because they were not adequate until I finally got the Samsung. Hardwood floors, 2 dogs and this vac will clean the whole house on 1 charge. Very impressed with the filter and the amount of fine dust and dander that gets removed.the only thing that I don’t like is purchasing the attachments separately. Better than both of the Chinese knockoffs and Dyson I bought and returned before getting the Samsung
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Walk_the_walk
> 3 dayWe bought this new from Amazon directly, but Samsung has clearly repackaged this model, omitting a key part: the $19.99 Combination Tool (brush tool). Its shown in pics, and listed as part of the vacuum (not an accessory) right on page 1 of the Owners Manual (see image). We called the day we got this (12-14-22) and were promised a replacement tool in 10 days. We called 27 days later,on Jan 9, 2023, and again a 2nd Support rep promised to send us this key missing part. Inexplicably, today, 24 hours later, I got an odd text from Samsung saying they could not fulfill the replacement part request and they were cancelling it! They suggested I call J& J International and BUY one instead! Of course, I dont even have the Samsung part number at this point! And, on principle, I refuse to fork over $20 more. I was really hacked. Called Samsung a 3rd time. Another 45 minutes on the phone. A 3rd Ticket opened. A 3rd promise for them to maybe send me a $19.99 Combination Tool for the missing one from my Pet 75. I did find this tool finally by Googling Samsung Pet 75 Combination Tool. It pops right up on the Samsung website. You can order it. But why? Its supposed to be included. Without this tool, theres no way to vacuum drapes, curtains, blinds, clothes, car seats. A brush is a necessity. FWIW, the battery is pretty small. Youll have to drop another $100 to get the larger spare Samsung battery. So, add $100 to the price as they included the smaller battery. It last about 15 minutes. This vacuum has lots of suction. My wife really likes it. Me, I was ready to return it on Day One (12-14-22), when I found the brush tool was missing. She wants me to give Samsung a 3rd chance to fix this. What is also strange is the wall bracket has a mounting ring for this combination tool to attach to that doesnt accomodate the other small turbo brush, plus the manual shows this brush in it pictorially, and doesnt show it as an optional accessory. Were not sure what Samsung product design department was thinking, as this omission is baffling every customer. It seems like the marketing group REPACKAGED the Pet 75 to lower the cost, and omitted the brush to save a few bucks, forgetting its listed in the manual as standard (not optional) equipment. Thats a deceptive and unfair trade practice, illegal in most states. To be crystal clear, Ive called SAMSUNG Support three times over a missing $20 brush tool in the past month. And, twice my replacement orders were cancelled mysteriously with no notice or callback. Ive now wasted three hours on this, and I still dont have this part as I rewrite this review on 01-11-23. I shouldve insisted on returning it on day one.
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patti morgan
Greater than one weekI just received it this Friday and it’s amazing! My entire home is LVP, including closets. We own 3 dogs..( the dog hair) I ran it and it totally sucked everything up, including my corners. It was quieter than expected and I couldn’t be more pleased!! Great buy!
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Eileen Mangino
Greater than one weekthis thing is a lifesaver! One of my friends has one similar, and she loves it, so I took a chance and bought this one. It’s the best ever gets rid of the tumbleweeds in my house from having more furry pets than I need I really love it! It’s easy to use. I have it hanging on the wall. It’s easy to empty. It’s a win-win.
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Maria
> 3 dayMe gusto tiene mucha potencia y fácil de usar
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AAB10
> 3 dayDoes what it was purchased to do. A bit disappointed with battery life. Doesnt have a soft bristle dusting attachment which would be nice.
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kabloris
> 3 dayPros: Love how lightweight and easy to clean it is. Makes vacuuming the stairs a breeze. Cons: On the Jet setting, the rollers often get clogged and the battery only lasts 15 minutes