SAMSUNG Jet 75 Pet Cordless Stick Vacuum Cleaner, Lightweight w/ Turbo Brush, Mini Motorized Tool, Removable Battery, Powerful Cleaning for Hardwood Floors, Carpets, Area Rugs, VS20T7512N7/AA, Silver

- Pros: A very powerful vacuum cleaner + Not too loud - Cons: Pretty heavy to carry around for extended time cleaning due to the design - heavy battery (the heavy part is the one we have to hold in our hand, not recommend for people with back problems) + Battery only last ~30-45 minutes when on max level

Im so sad because I really loved the product, but the battery is dying super quick, in less than 30 minutes of use after only 5 months of very light use.

Really good vacuum

We bought this new from Amazon directly, but Samsung has clearly repackaged this model, omitting a key part: the $19.99 Combination Tool (brush tool). Its shown in pics, and listed as part of the vacuum (not an accessory) right on page 1 of the Owners Manual (see image). We called the day we got this (12-14-22) and were promised a replacement tool in 10 days. We called 27 days later,on Jan 9, 2023, and again a 2nd Support rep promised to send us this key missing part. Inexplicably, today, 24 hours later, I got an odd text from Samsung saying they could not fulfill the replacement part request and they were cancelling it! They suggested I call J& J International and BUY one instead! Of course, I dont even have the Samsung part number at this point! And, on principle, I refuse to fork over $20 more. I was really hacked. Called Samsung a 3rd time. Another 45 minutes on the phone. A 3rd Ticket opened. A 3rd promise for them to maybe send me a $19.99 Combination Tool for the missing one from my Pet 75. I did find this tool finally by Googling Samsung Pet 75 Combination Tool. It pops right up on the Samsung website. You can order it. But why? Its supposed to be included. Without this tool, theres no way to vacuum drapes, curtains, blinds, clothes, car seats. A brush is a necessity. FWIW, the battery is pretty small. Youll have to drop another $100 to get the larger spare Samsung battery. So, add $100 to the price as they included the smaller battery. It last about 15 minutes. This vacuum has lots of suction. My wife really likes it. Me, I was ready to return it on Day One (12-14-22), when I found the brush tool was missing. She wants me to give Samsung a 3rd chance to fix this. What is also strange is the wall bracket has a mounting ring for this combination tool to attach to that doesnt accomodate the other small turbo brush, plus the manual shows this brush in it pictorially, and doesnt show it as an optional accessory. Were not sure what Samsung product design department was thinking, as this omission is baffling every customer. It seems like the marketing group REPACKAGED the Pet 75 to lower the cost, and omitted the brush to save a few bucks, forgetting its listed in the manual as standard (not optional) equipment. Thats a deceptive and unfair trade practice, illegal in most states. To be crystal clear, Ive called SAMSUNG Support three times over a missing $20 brush tool in the past month. And, twice my replacement orders were cancelled mysteriously with no notice or callback. Ive now wasted three hours on this, and I still dont have this part as I rewrite this review on 01-11-23. I shouldve insisted on returning it on day one.

This vacuum was a life changer ! Love it

I was hoping this vacuum would live up to the previous reviews. I’m definitely not Dyson rich but I’ve long hair and two cats so i was hoping for a quality product with Samsung. Their other appliances haven’t disappointed me. But sure enough, 3 days after the return window closed, its showing tube malfunction signs & Keeps turning off. I’ve cleaned out the canister after each use, removed hair from the rotating part every few uses, and after the warning sign started showing up i detached and reattached all portions to make sure they were attached correctly and there were no blockages. The suction power was mediocre from the start but now it’s useless.

Not happy with small attachment for dust Good thing is easy to clean and start again! Great suction. It’s heavy but that means a powerful Suction. I have mostly Oriental rugs and it gets dog hair great!

This product is awesome..

Vacuum is great for carpet and couches and even blankets. Gets animal hair up. If you have long hair you will have to cut it out of the bottom each use. Hardwood flooring is where it lacks. Does ok but not as good as I thought. Even on Max suction is does have a hard time even picking up kitty litter.

this thing is a lifesaver! One of my friends has one similar, and she loves it, so I took a chance and bought this one. It’s the best ever gets rid of the tumbleweeds in my house from having more furry pets than I need I really love it! It’s easy to use. I have it hanging on the wall. It’s easy to empty. It’s a win-win.