Shark AZ3002 Stratos Upright Vacuum with DuoClean PowerFins, HairPro, Powered Lift-Away, Self-Cleaning Brushroll, & Odor Neutralizer Technology, Navy
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SB
> 24 hourThis cleans the floors better than my old vacuum. It has a roller brush that works great on the hard floors , but it also transitions to my rugs with ease. The canister can be removed from the base so you can easily get under couches and beds... also has a long wand that can reach high places. Longer power cord then my old one as well makes it super easy to get around the house better. It comes with only a few attachments, so do your homework and order the ones that you may need. Overall great buy and I am so happy we decided to buy this with all the options out there .
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carmen Orozco
> 24 hourAs a housekeeper, I totally recommend it!!
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Matt P
> 24 hourOk, this thing is absolutely OUTSTANDING. We vacuumed the whole house with our Dyson dc33. Now granted, that one is 10 years old already, but their claim of never loses suction is just false. It HAS to lose it. Within the last few months, we replaced the hose, brush roller, filters and belts. After doing the whole house, we did it AGAIN with the new shark. It filled the canister-TWICE! Suction is amazing. Different modes for different floor types of a flick of a switch on the handle, so super easy to switch between floor types. Easy to push, turns great, doesnt weigh much, the lift away makes steps SUPER easy, and the roller does not hold hair! We have 2 huskys in the house, so long hair is INSANE. And we still have nothing wound around the brush head. Really the only complaint is the cord is like, stupid short. Only reason for 4 stars. I have a central outlet that let me do my whole house with my Dyson. Now I need to switch outlets 3 or 4 times to do my house. Kind of annoying, but nothing an extension cord cant fix. Either way, I couldnt recommend this vaccum enough!
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Raquel
> 24 hourEasy to use, comes apart easily for cleaning and using just hose. Incredible suction, cleans carpets better than all the expensive Vacuums we’ve tried (Dyson, etc). Great value, we’ll see how it lasts, but I highly recommend this vacuum after many pricey disappointments.
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Brandon
> 24 hourGot this to replace our Dyson. We have 4 cats and a German shepherd. This thing is awesome and being able to take it apart allowed me to vacuum under beds that had years of hair built up underneath. And the febreez scent that it puts out while vacuuming is great. Definitely recommend.
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Middle age mom ;)
> 24 hourThis vacuum has a lot of nice features and is easy to use. It cleans very well. My only critique is that it is a bit clumsy to use and heavier than what you would think.
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S. R. Sutherlund
> 24 hourIn 3 years, I have had 3 vacuums. Dyson pet, Kirby AVALIR 2, and now the best of the 3. The SHARK. I was not happy with the Kirbys performance. A friend recommended This Shark, Im very glad she did. It picked up all the dust and pet hair the Kirby left behind. I highly recommend this Vacuum.
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pdwa
> 24 hourThis Shark Vertex replaced my ancient Hoover upright. It was easy to assemble and did a remarkable job on carpets and dust. Easy to clean. The hose on the Powered Lift Away canister is a little short for most home use. Recently, the base unit with the rollers started to malfunction. The green suction indicator light, the main roller, the soft roller and the LED lights functioned only intermittently. Rolling the vacuum forward would cause all lights and the main roller to function but the soft roller never rotated. My original purchase of this vacuum was in 2-2021, less than a year ago. It supposedly carries a 5 year warranty. I called a nice Filipino lady at the number in the manual and described the issues. She recommended I try and clean the suction hose and wand of any obstructions which I had done previously. After a few maneuvers with her on the phone line she informed me I would need a new base suction unit and Shark would only charge me one half the price for this part since this part is not covered by their warranty. I read the 5 year warranty to her from the Shark manual. Nowhere does it say anything about the base unit not being covered. After she spoke with a supervisor she let me have a new base unit for the cost of shipping only. After paying a very premium price for this vacuum I am a little concerned that it is breaking down within less than a year. Although friendly, their rep tried to charge me for a part that should clearly be covered by their own warranty. Will see what happens with the new part and how long it lasts. I probably would not buy a Shark product again. Beware of their customer service and have your manual available when you speak with them. FOLLOW UP--The new head arrived as promised. I attached to vacuum and exactly the same problems occurred. The roller brushes worked only intermittently and the green light turned on/off. Again called Shark. This time the rep told me to attach the suction nozzle directly into the new head. Viola! Worked perfectly suggesting the problem all along was in the aluminum wand tubing and not the head. She sent a new one by overnight freight without cost to me and everything works perfectly. For now. Well see.
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davisad
> 24 hourPros: The suction power is incredible! Hair does not wrap around the roller!!! I have 4 dogs in my house and vacuum every day, so this is a big plus! There is no bad smell as a result of odor neutralizer, also a big plus. The lift-away is always handy. It has three height levels for the rollers. Easy to empty. Cons: There is no brush on the end of the crevice tool. I am using the crevice tool with brush from my old Shark vacuum. There is no headlight on the end of the wand making it difficult to see what I am vacuuming under and behind furniture. It is a bit stiff in maneuverability but I am making myself believe that it is due to the incredible suction power.
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Christine
> 24 hourI am so amazed every time I run this if you don’t own one of these, you really should the stuff that’s in your carpet that you can’t see this vacuum definitely pulls it out. I am very very satisfied with this purchase and would recommend it to anybody who is looking for replacing their old vacuum, I used to be 100% Bissell I think I am now 200% shark. Thank you for a wonderful product I just wish you could get the air freshener on this particular vacuum