SteelSeries Arctis 7 - Lossless Wireless Gaming Headset with DTS Headphone: X v2.0 Surround - for PC and PlayStation 4 - Black

When I first saw these reviews I was very hesitant to purchase this headset, however I think it was worth it. The delivery time only took a day to deliver since I am a Prime user, so for any user that isnt Prime, they may have a completely experience regarding delivery time and customer service. First thing I noticed when I opened up the headset are the three cables: one for the wireless feature, one for charging, and the last for plugging into a controller or devices with the respected headphone jack size. Pairing my headset with my laptop was simple enough if you read the instructions so I did not have any difficulty there. As for comfort, it is wonderful so far! Once I put it on, it was like a pillow for my head and there is little tightness, and as a decently small person of 52 this headset may not be for wide-built people since theres no adjustability. I would like to address the noise cancellation, it is pretty good! Though, you may hear a bit of background muttering so your listening experience will not block out loud noises like a dog barking at a mailman lol. As for sound quality, I was a bit sad that the bass did not impact me so much when listening to music, but the sound is very nice, but if you love to listen to bass-focused music/soundtracks you should look for a different headset focusing on a quality music listening. Overall, pretty comfortable yet slightly tight (not for big/wide-built heads), decent sound quality (bass isnt that great), and it blocks out random talking but not extremely loud noises nearby. These headphones are perfect for gaming though.

Spent a lot of time reading negative comments on different wireless headsets so wasnt sure if I should get them. Ill address some of the negatives other reviewers gave to clear some things up. The first being about the mic picking up everything but your voice. I experienced this for about a minute, then looked at the instructions that tell you to position the mic away from your mouth and suddenly it worked great. No one has complained about how I sound in game or in discord. Mic is also retractable which is great so my cats dont chew on it. These are not 100% noise cancelling headphones, which I prefer because I still like to be aware of things going on outside of the game but some people dont like that. So take that into consideration if that is a big concern for you. I am not an audiophile so they sound great to me. I havent even felt the need to really adjust sound settings. I can wear them for hours with no issue but it is worth mentioning your ears will go inside the earcups or whatever which is better for me since ones that put pressure directly on my ears usually cause my ears to hurt after a bit. The biggest con (not really even an issue) for me is I wanted wireless headset so I can move around more freely on my laptop but the adapter has a lengthy cable which I just leave bundled up so it doesnt get in the way.

I absolutely loved these headphones. They worked amazing for 4 years, but unfortunately, the charging port literally fell out of them today. I feel that the port is a big enough issue where i cant give this 5 stars, but Ill give it 4 for the years of excellent sound quality. The charging port was noticeably loose and didnt connect well after one year, but I made due with adjusting the position of the cord for a while. Wish I could afford a new pair now, but will keep an eye out for a sale.

I bought this headset in 2019. As of writing this review, I have had it for 2 years and it still works great for me. Really like the ability to hardware mute my microphone. Feels much more comfortable than relying on software mute on some programs. I have plugged the dongle into Mac, Linux and windows and it works fine on each of them without having to install extra drivers. (Though some minor features may be missing without the extra drivers) While the soft ear pieces lasted a long while, they started to not smell so great after a while (I probably should have been washing some more frequently). So I bought some spares online for around 6 bucks and have had no issues. One of the double edge sword aspects of it is it has two audio channels. One for gaming and one for chat. You can tell separate programs to use one of the other and adjust the volume balance on them using the right knob. Sometimes I accidentally bump it too far in one direction and will be playing a game and hear the game just fine, but wont be hearing friends on discord, not realizing this for a while.

So I purchased this just weeks ago and I was so excited because this was my first foray into wireless headsets. Furthermore, I did my research and was deciding between Razer, Steelseries and Logitech. Most review websites were raving about the superior sound quality of the Steelseries Arctis 7. Well guess what? The sound is crap. Fresh out the box, I updated the Steelseries Engine 3 software and patched the headset, but the soundstage in my ears was skewed around 30 degrees to the left. That means that everything I hear in my ears seems to be coming from the left. Sometimes, there was nothing to the right. Whether I was listening to music or playing games, the sound was skewed to the left. I tried tweaking different settings in the Engine 3 but to no avail. So I did what any logical person would do -- I contacted the Steelseris customer service on 30 September 2018. Every reply from them takes around 2 - 3 working days. Slow responses notwithstanding, the customer service representative did not seem to know why the issue was happening. He only suggested 2 options. Firstly, he told me to reset the hardware via a magical button hidden in the left earcup. I had to peel off the cushioning, find one of those iPhone pins, and then hold the button for a certain amount of time, at which point the headset should reset. There is no indication anywhere so I had to just hope it worked. (It works when you realise you have to re-pair the headset to the USB receiver that came with it.) After re-pairing with the receiver, the issue was improved by maybe 5 degrees but the soundstage was still skewed to the left. The issue becomes more apparent at lower volumes. The customer service reps next solution was to go straight to the RMA process. After asking me to send in my receipt, they agreed to RMA the product conditionally if I send in evidence (screenshot) of the destroyed product - i.e. breaking off the left earcup and showing the serial number. Which I did on 14 October. Its 16 October and my reply from them was that my RMA is declined -- with NO EXPLANATION WHATSOEVER WHY. So basically, lets recap -- Steelseries sold me a product that has some weird issue, took 2 weeks to correspond with me, agreed to RMA my purchase, and then after I had destroyed it, proceeded to screw me over and tell me the RMA is rejected. Take this as a lesson learnt -- DO NOT BUY THEIR PRODUCTS. WONKY. FAULTY. PATHETIC CUSTOMER SERVICE. AND WILL ABSOLUTELY SCREW YOU OVER FOR NO REASON AT ALL.

The best of the best

I returned my turtle beach wireless headset due to mic and connectivity issues and got these instead. I did an unbelievable amount of research on what gaming headset to get as I hate buying a pair I dont end up liking and get stuck with them. There are SO many different gaming headsets nowadays it was not easy picking one to buy. This headset was everything I wanted. To keep it short and sweet, Ill just list the pros and cons... Pros: Quality materials (no cheap creaking plastics) Very comfortable (not too tight or too loose, ear pads very soft) Great sound and dynamic range (fully adjustable in app) Quality mic (fully adjustable and retractable) Independent master volume dial 2nd dial to adjust the game chat and game volume blend. Mic mute button (mic lights up red when muted) Mic monitoring is a HUGE plus. You can enable with the app so you can hear yourself talking through your mic. This helps you talk normally and not yell due to your hearing being sealed off from ambient noise. It also helps equalize the pressure in the ear cups which adds to comfort and minimizes ear fatigue. Without it, your ears can begin to feel weird after a while from being so isolated within the ear cups (at least for me). Great wireless range. Stayed connected even when I left the room with them on. 3.5mm headphone cable included so you can plug them into your controller (in case you prefer wired connection). Rock solid battery life (power button lights up different colors to tell u what percent battery is left). Cons: None so far. Will update review if something comes up.

Okay, these SHOULD be pretty nice headphones for $150, BUT there are quite a few caveats that put me off of these. I noticed a few other reviews mention these issues. These issues bothered me so much I returned them. Simply NOT worth the price! First off, I wear headphones 12-18 hours a day, 7 days a week. For work, recreation, and to help me fall asleep. I know headphones, and have a decent collection of a dozen or so. 1) HOLY DISTORTION, BATMAN! Listening to music at volumes any of my other headphones can handle (including the cheap-o $30 bluetooth units), these units produce massive amounts of distortion. I cannot believe how bad these are at volumes over 50%! Give it one tonal range to cover, and it seems to do okay, but toss in two or three (like bass guitar and a high-hat at the same time.... or, ya know, almost all music) and suddenly you cant make out what youre listening to anymore. 2) The volume roller is EXTREMELY easy to accidentally adjust. I mean, unbelievably easy. I am CONSTANTLY messing with the volume when adjusting the headphones or mic, and since its so loose its almost impossible to dial in just the right volume. Very very annoying! 3) Theres no media controls on these. Why? A push-button volume button combination would easily solve the too easy to adjust volume, and allow media controls through long presses. 4) The ear pieces are EXTREMELY hot. I wear headphones quite a bit, but these burn my ears up in a matter of minutes, which makes me adjust or remove them temporarily. This also reiterates point #2 in that the volume knob is ALWAYS being adjusted by accident. 5) These block absolutely no out-side sound, and people often can hear what I am listening to or playing. This doesnt make sense since the ear-pads dont seem to allow ANY airflow. 6) The mic disable button turns ON a light........ What? So when your mic is on, theres no light. When you mic is OFF, such as when listening to music, hanging out, whatever, theres BRIGHT RED LED on 100% of the time....... Huh???? How does this make sense? 7) the audio volume is easily 1/3 of every other headphone I own. I crank every setting up to 100% just to be equal to 30% on any other headset... Why? 8) mic is garbage!!!! I cant imagine anyone with any sense of intelligence thinking this mic is anything other than painfully sub par. Everything either sounds tinny, or incredibly digital (like using one of those $5 voice oscillators that make you sound like a robot. 9) while the ear pads do go around your ears, the speaker mesh is too shallow and will contact your ears. This makes it unbearable by itself, but combined with every other issue..... 10) FINALLY the surround sound effect is negligable. Playing the same surround sound tests, I cannot tell a difference between regular 2.0 phones and these. At all. Theres also a VERY VERY VERY specific place you HAVE to position these, or youll only hear about 70% of what its putting out. Unfortunately the VERY SPECIFIC spot these must be placed is absolutely HORRIBLE. You must bend and fold your ears to position them even remotely correctly. 11) I know I said 10 was the final number, but it brings me to another point. These are so uncomfortable in almost every way. After a short session your jaw will hurt, as the bottoms press right into the hinge of your jaw, your ears will hurt and be sweaty from the complete lack of ventilation (its like putting your ears in a wool coat in July in Florida -- a swamp!) From a company that specializes in headphones, these are full of awfully poor design choices! One of the worst overall headsets Ive ever owned. Do not recommend to anyone for any purpose!

I was in the market looking for a new gaming headset that wasnt going to break the bank. I was able to snag these for around low 100s and pulled the trigger on them! I have heard many great things about this headset, but I wanted to really try them for myself and see if I liked them. After a year of using these bad boys, I can definitely say it was worth all $100! I think the sound quality is good enough, especially for the price of $100. My favorite thing about this headset is the simple/easy bluetooth connection. I leave the dongle connected to my PC and anytime I want to use my headset I just turn them on and theyre prepared to go! The headset is built pretty nicely, very sturdy & strong build. The ear cushion is pretty cozy, I have definitely worn this headset for 4 hours straight gaming. Absolutely no complaints, its really well-built and nice! The only issue I would have with this headset is that sometimes it loses connection on initial set up & the battery life is aite... I use this headset pretty often so I can see why the battery life has been diminished. I charge mine after every use because I like the portability aspect of it being wireless. If this is a deal breaker for you, the Arctic 7 pros comes with an additional battery for you to swap while the other one is charging. Only regret I have on this headset is that I didnt wait long enough to get the white ones :(. Other than that! Absolutely A1 headset for gaming!

The SteelSeries Arctis 7 is a well-made, wireless, and aesthetically pleasing set of headphones. I originally bought this because (1) I needed a new set of headphones, and (2) it was recommended by a friend. I am writing this review after four (4) months of almost daily usage. AESTHETICS/PACKAGING The packaging of the product and the aesthetic of the product itself is great. I have zero complaints as I have received the package in brand-new condition. I absolutely love the white colour of the headphones -- it is sleek, matte, and clean. There is no RGB feature, so if you are an RGB junkie, this product is not for you. FUNCTIONALITY (1) PC: I use a Windows 10 system, and so far the functionality has been fine for me for the most part. At first, I didnt know why it just turned off after 30 minutes of being idle. It took me a while to figure out the fact that I can set up the headphones to automatically shut off, or just to leave it on (although thatd drain my battery). The nice thing about these headphones is that if you forget to power it off after shutting down your PC, itll automatically power down after a solid 10-15 minutes, which is great for power-saving. I also love how I can go back and forth with Game and Chat mode on my headphones. At first it was confusing, but with some time and usage, I got used to it and became handy when I utilise Discord and whatever game that I am playing. The fact that I can mute myself without using a mute function on my software has to be the best thing. Sometimes my friends find me suspicious or weird when I mute myself (I... dont know why), or sometimes if I have to sneeze/cough a lot because Im sick, this is a quick and easy way to excuse myself from others during a voice call. As for usage with gaming, it is very smooth and does not break or disrupt. The only time when it will is if you have a connectivity issue with your wireless hub thats provided (probably with your wire or USB), or your Internet connection (for any voice calls). (2) OTHER ELECTRONICS: I have tried using this for my phone, but the only issue is that your phone will not work with the wireless functionality, as it must be wired (wire for 3.5mm jack is provided in the package). Ive used it for my phone once, and never again. The headphones are kind of bulky for me to carry it around unless if I bring it for conference calls in business trips. COMFORT As a female, my head is smaller than an average male head and so sometimes I find my headphones slipping off here and there. The ear cushions are soft and comfortable -- Ive never found an issue with the cushions regarding comfort. CONNECTIVITY The fact that these are wireless are life-changing. If youve never used wireless anything, its really time to change. I can go from my room to the restroom (which usually causes disruption) to another room thats at least 15 feet away, and there is no disturbance or disruption. In fact, I went outside (right by my back door to the back yard) and I can still speak and listen to music/audio clearly. COMPATIBILITY I can only speak for Windows 10 (PC). It works perfectly with the system and Ive had no problems with it so far. BATTERY LIFE Obviously with any system, the battery life is pristine the first time you use it. The headphones have lasted me about 3 days of an average of 4-6 hours of usage/day. I would say thats pretty solid for a set of wireless headphones. The great thing about this headset is you can tell when the battery is going low by the power button light (will not be green) and the sound it makes when you power on/off the headset (will have a slower sound when power is low). Currently, I use the headphones for 4-6 hours a day, for about 3 days of usage, with just a single full charge. I charge my headphones when I do not use my PC (with my PC on since it is USB charge). NOISE-CANCELLING FEATURES This is the one feature I dislike about this product, which is why Im giving this product 4-stars. Ive noticed that the noise-cancelling feature is the weakest point of this product -- the sound leaks A LOT from the headset to the point where if I were to just leave my audio running with my headset off with medium volume, I can hear the music from about a 5-10 feet distance. Id say, thats not a good sign if you want noise-cancelling features. Luckily I do not care so much about this feature and my rooms door does that job, so Im okay with it. OVERALL 4/5 rating, mostly because of the noise-cancelling feature and my grip with these headphones. Otherwise, the general functionality, compatibility, and aesthetic features of the product is very satisfying. Its a great overall product, and Id recommend it to anyone who isnt sensitive about noise-cancelling features.