THE NORTH FACE Borealis Commuter Laptop Backpack, TNF Black/TNF Black, One Size

I have used this backpack for travelling, trekking and working. Great. It is very resistant.

Muchos compartimentos para guardar muchas cosas. El problema que tiene muchas correas que quedan sueltas.

The strap started ripping on this backpack after 3-4 months. I contacted Northface but they wanted me to pay $30 so ship it to them without even telling me for sure if they would or could repair it. If they decided not to, I would be out $30 for shipping. It seems like such an expensive product should have a warranty and that they would stand behind their product.

My son use it as school bag , but only last two weeks then it’s broken, the quality is very poor!

It is so big and has many pockets i love mine! Best purchase ever!!

Very comfortable!

My daughter loves this backpack. She’s in her first year of Highschool. It’s the perfect size and holds everything she needs.

This is a great looking bag that is well designed. Whether its replacement will function w/o breaking is still an open question. The one part of any backpack that is prone to break is the attachment of the shoulder strap to the body of the pack. As you can see in the photo (square box), the strap from this bag is almost entirely separated from the pack. Will this happen to the next bag if I return this to Amazon? Dont know. Id like to give North Face the benefit of the doubt as they are a reputable manufacturer. But if it breaks while my Freshman student starts college, will she have to wait weeks while it is being repaired? I am also annoyed at my favorite retailer, Amazon. This backpack should never have been sent to any customer. Yes, there is a good size blemish (circle), which I would have accepted, but this bag does not function at all. I waited a week for this bag and really liked it. What a hassle.

I lost my previous Northface bag and it always seemed to have plenty of room. This back is sturdy and looks great but I am not sure if I am doing it wrong or does this bag lack space. I fill in a few small lunch boxes and a water bottle in the front ; the back pouch gets locked out on space. I will go to Northface and see if they can fix it. Else this bag needs to be designed well.

parts of my bag have broken and i have only had it for 6 months, where it was only used for 4 out of those 6 months. It doesn’t allow me to return the bag because it’s passed the return window.