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Jennifer
> 3 dayI’ve bought two of these now and my kids love them! They’re fun to have when friends visit too - kids can just hop on and go. My son’s finally lost a nut and washer off the back tire - I emailed the company to see if I could order a replacement and they mailed me one, no charge! So happy with product and customer service!
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Jason.Z
> 3 dayMy 4 year old son loves this balance bike, and has been riding it for more than a year. Recently there was a screw missing, so I sent an email to customer service. They replied within 30 minutes, and sent us a new screw for free.
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Barbara LaScola
Greater than one weekWe ordered this for our grandson. It was super easy to assemble. There were washers missing so I messaged the manufacturer as per the directions in the manual. Their response was almost Immediate and along with a reassurance the washers would be sent out the next day. When they arrived there was also a gift of apology. This company truly went above and beyond.
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Jordan
Greater than one weekWe bought this bike for my son’s 2nd birthday. It didn’t take long to put together and is very lightweight. My son is on the shorter side so the handlebars and seat are all the way down but it fits him. He only has had it a few days so hard for me to comment on the sturdiness of it
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CJNH2018
> 3 dayI purchased this a my sons second balance bike and I wish it was my first! 1) It was SO easy to assemble--always a plus for parents. 2) He rode it with ease right out of the gate. It is much smoother and lighter than the first balance bike we purchased. He was so excited, he lifted the entire box over his head to carry into the house--its that light. Within minutes, he was lifting his feet and now just less than a week after it has arrived, hes balancing with much more ease than the first balance bike. Its easy to steer and control. 3) This bike is a great prep for pedal bike!!
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Tara
> 3 dayI bought this balance bike for my almost 3 year old boy, and we love it. It is easy to assemble, sturdy, and I especially love that the tires will never need filling. I should add that I initially wrote a scathing review (since deleted), because the initial shipment only came with half a bike. No handlebars, no instructions, nothing! I later found out that this was NO fault of the seller and rather Amazons error. Lesson learned to always email the seller first! Marie emailed me back (the owner of the company) within minutes and not only apologized, but shipped us a new bike right away. She restored my faith in humanity and truly is passionate about her products. And it shows! I would highly recommend purchasing a Croco Balance bike, and their hooded towels are adorable as well! :)
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Lindsay
> 3 daySo this balance bike is fine. What I did not care for is the wheels are not like bike wheels. These are plastic wheels. Which could be totally fine, but I personally would rather have had a wheel to pump up. Other than that the bike is totally fine. I had everything to out it together and it was pretty easy. Just a few pieces and then tightening them together and then it is a clamp that holds in place, like most bikes. That way you can adjust the length of handle bars and the seat to fit the child the way you need it too. I think this is fine. For now We got it for the kids and they are doing it in the house which is super funny. But it has been good out on the street too! Again the only thing I dont care for is the plastic wheel but that is not something too bad. It came with a cloth piece I think is to go around a pole, but I am not totally sure so I just left that off. I switched to 5 stars because I had give 4 and they reached out to me and had wonderful service. Even though I wasnt looking for any. Very good to work with. And the kids do love the bike If you think my review is interesting or helpful, please rate it as helpful. I always enjoy writing reviews of products and try to give honest opinions. I base most of my purchases on reviews from others. I know that honest and helpful reviews can make all the difference in a purchasing decision.
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Happy Gilmore
> 3 dayMy son LOVES this bike. We bought it for my son when he was 18 months. The bike really is ultralight (4lb) making it easy for my son to pick it up etc. Sitting position is also great with highly adjustable seat and handlebar. He very quickly learned to balance on it and now flies on it. I get a workout running after him. Customer service is also amazing. After a few months of riding, one of the rear wheel screws broke (which is why I am giving 3 stars on sturdiness). My guess is that it was over-tightened so under stress its head broke off. I wrote an email to support on a Saturday expecting a reply on Monday. I was pleasantly surprised to receive a reply minutes later. They mailed me a replacement screw which was easy enough to replace. My son happily rides again.
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Brian Sinden
> 3 dayWe have had these bikes for only a few weeks and already we can see improved balance from our oldest. He is 5 and has been in occupational therapy to build his core muscles and loosen his hip joints caused by sitting in a W. When he first got the bike he would hunch over the handle bars to maintain balance, now he sits up straight and zooms around the cul de sac with his younger brother. Both my boys love to ride their bikes, we get out on walks almost on a daily basis and if given the chance they would ride for hours. Great confidence booster and I believe it will help both of them when they move up to a regular bike.
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JKane
> 3 dayThis is an excellent product! I wasnt sure about all the hype surrounding these balance bikes. However, I am now a believer :) We ordered 2 of these at the same time. Our 2 and 3 year old are both gliding along on these with more balance than I thought possible at such a young age. We have highly recommended these to our friends and family with younger kiddos. As a side note, we had an EXCELLENT customer service experience with the company directly.